11016732500 Kenmore Washer - Instructions

My brother-in-law did the repair. He unscrewed the back of the top part of the machine. He located the lid switch, which is on the right from the back of the machine (left if you look at it from the front). He then unscrewed the ground wire and unhooked the old lid switch. He put the new one in place, hooked it back up, screwed the ground wire. Reconnected everything and now it works.

Tilted the washer on the side with my wife holding it. Pulled the pump out then replaced it with the new one.

Lifted up the control panel, removed the broken lid switch and replaced it. Replaced missing Lid hinge mounting screws. It was great. Fixed the problem. Felt empowered to fix it ourselves for such a reasonable cost. Thanks

well the replacement of the directional cogs was easy, once i was able to separate the the top and bottom half of the actual agitator. What i could not find out about my whirlpool gold was their was 4 plastic tabs that held the whole cog assembly onto the agitator. i could not pull it apart like all the videos were showing, until i took it to a repair shop and he showed me. After i used a hammer with a screwdriver to break the plastic tabs, it popped right apart. The actual repair only took about 30 min. once i was able to get the agitator apart.

It was easily snapped into place. My biggest compliment was that I received the part the day after ordering! Thanks so much. . .

I first watched the provided video and proceeded to follow those instructions. Pretty simple, actually. thanks for your help, partselect.com

Tilt the washer back enough to access the bottom of the washer. Remove two hose clamps with pliers,then remove 2 hoses attached to pump. Remove two metal spring straps and remove pump. reverse to install.

Let me start by saying that I only had to wait one day for the new water pump. Awesome! Once I figured out how to accessed the waterpump, the real challenge began. The washer had been leaking for some time and removing the old pump turned out to be more difficult than expected. The bottom clip used to secure the pump was completely rusted. It took some effort to remove the old pump but it finally came off. Once it was removed, I discovered why it was so difficult. The drive shaft from the motor was so rusted that a groove had been worn into it. I ended up using a metal file to smooth off the rust in order to install the new pump. With a bit of coaxing, I was able to install the new pump, re-attach the hoses and re-assemble the machine. It works like a charm now. No more leaking! Yeah!

Turned machine on it’s back after removing the hose that goes to the drain, removed the bottom dust guard, I removed the hoses (take a picture before removing things so you know how to orient them when putting it back together) and drained the water first but this is not necessary (there are YouTube videos where they suggest removing the outer case, unclipping the pump and then removing the motor. This would be optimal as you don't need to deal with the water running out of the washer when you remove the hoses). Removed the 4 electrical connectors (multi-plug, 1 x two prong plug and 2 capacitor connector plugs) One of the motor hangers were broken on my machine, I removed the other one and then slipped the motor out. Removed the broken hanger and securing screws and the old rubber grommets, slipped the coupling out (had to leverage out with a large flat screwdriver). Installed new coupling and rubber on the gearbox side, 4 grommets on the motor and the other coupling on the motor. Inserted the hangers on the gearbox side and then mounted the motor. (it is easier if you turn the washer on its back so the drum moves down and gives you more room to drop the motor in from the top), clipped the motor hangers on and fastened the two metal screws, mounted the pump and hoses and reinstalled the dust guard. Turned it right side up and tested before dragging it back into the laundry. Washing again like it did when first bought it in 1998. I would recommend that when a coupling brakes, replace it as well as the hangers and grommets to make sure it has no room for play. Mine broke way too quick as I did the last coupling about a year ago, problem I think was that I had the wrong grommets causing excessive vibration and wear.

logged on to partselect web site,selected washer brand and model #,clicked on parts diagram page and viewed the exploded view of washer. then determined the hoses to replace. with the aid of the diagrams repairs were greatly simplified. Parts were received within two days which greatly reduced the down time of the appliance. Thanks to the great service of Partselect.com washer is now up and running for only $40!

I followed the instructions on youtube and replaced the drain pump. It was so easy!!! I am so proud of myself and so is my husband! I took off the cover and simply replaced the drain pump. I am such a stud! :)

all you have to do is watch the video, it does not get any easier then this.

remove 2 screws holding top control panel down one on each side at the back / slide panel toward the front lay it over on the top of machine / unscrew ground wire /pop gray part off machine unplug wire // plug in new wire place part back into slot screw down ground wire / slide top control panel back on / replace screws on the back/ plug up and wash / it is so easy would have been faster but i had 3 kids helping to take out and put in the screws for me /

Watched 2 U tube videos. Ordered parts, watched videos clips again. Spoke with a customer service rep. Washing as I type! :)

My 17 year old grandson patiently took the cabinet apart and removed the motor. After providing model#, serial#, and motor #, we received a new motor in only two days. He had it back together in about an hour and a half -- and it worked perfectly. What a pleasant experience!