Quick Question!

Have you ever purchased from PartSelect.com before?

Models > 11016602693 > Instructions

11016602693 Kenmore Washer - Instructions

All installation instructions for 11016602693 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016602693
1,441-1,455 of 1,540
Search Instructions
Keep searches simple, eg. "belt" or "pump". Need help?

Washer would not agitate and noises.

  • Customer: Thomas from Vidor, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Pop off soap dispenser, with a flat blade screw driver remove the cap on the top of the agitator. remove the cam,then remove the retaining ring on the bottom that hold the cods in place, and replace the cods. Very easy.

top half of aggitator wasnt engaging

  • Customer: Leslie from New Waverly, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
slide ring at bottom of fabric softener receptacle up, remove the fabric softener dispenser . use a7/16" nut driver and loosen bolt in center of agitator remove old part checking the way it is located on all small parts. Configure new pcs according to opposite of removal put bolt back in and tighten agitator back down be sure to get it snug 10 to15 lbs. pressure .Next put fabric dispenser back slide lock ring back down . Check out operation!

The machine won't drain, won't continue the cicle.

  • Customer: Ada from Bourbonnais, IL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
We just followed the video, it was very helpful. We are very pleased with the results. Ordering, receiving the part and fixing the problem was a learning experience. This is a realiable site. Thank you so much.

when it would spin it would sheakall over .

  • Customer: Johnny from Las Cruces, NM
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
just did it how the way it showed on the video it was easy

ajitator cogs were wore and need replaced

  • Customer: Steven from Fayetteville, PA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
pulled the fabric softner dispenser off, took a flat tip screw driver to pop the cap off. which the piece inside that held the cogs just took a long nose pliers to grip frimly but not to hard and turned it loose then lifted the unit out that had the cogs. the cogs was held on by a small plastic ring that just slipped up over the unit then you can replace the cogs. to put back together do the directions in reverse

Pumps but won't spin, leaks, top of agitator doesn't move

  • Customer: Kenneth from Talbott, TN
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
My repair was successful but was not as easy as some have reported. I needed to replace the coupler, but when I tried to remove the pump from the motor, the shaft was rusted and wouldn't budge. I pried and wiggled and used WD-40 to no avail. I ended up taking off the motor and pump as a unit. After replacing the coupler and reassembling the washer, the water pump leaked, probably as a result of all of the prying. To get the water pump off, I had to cut it into pieces, using a hack saw. Even when I got down to the end, I had to peel pieces of plastic off of the rusted shaft. I then had to file and sand the shaft to get it so that it would fit into the new pump. After putting the washer together again and running it through its cycles, I noticed that the top half of the agitator was not turning. I then ordered and installed the agitator repair kit. Through all of this, my orders were all correct and arrived in amazingly fast times. The videos were all very helpful. Even though it was a trial a times, I still saved a pile of money.

The washer would intermittently not spin for the last 5 months. Water would drain on the spin cycle but not spin. Read several websites on the problem but only one hit it exactly.

  • Customer: David from Wilmington, DE
  • Difficulty: Really Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
First watched YouTube video "Kenmore/Whirlpool washer not spinning", excellent video .Disconnected water hoses and drain hose. Unplugged the washer from the outlet. Removed the agitator from the washer tub then tipped the washer backwards resting on a secure block of wood for support not fully on the floor. Removed under insulation, removed both water pump hoses. Have towels ready when hoses are removed, there is still water in the hoses. Removed the water pump, disconnected the electrical connector from the pump motor, removed the bolts from the motor that attached the motor clips, removed the motor clips from the bracket and removed the motor assembly. Video shows motor, bracket and gearbox removed as one unit. Very heavy. Remember motor position on the bracket for reassembly, I used yellow marker. Removed the bracket the mounts the motor. Removed the bolts for the gearbox and began to lower the gearbox. The agitator shaft on the gearbox is pretty long so I had to tilt the washer some more to remove. After the gear box was removed I could now see the spin clutch, which according to the video was definitely bad. PartSelect had the correct part, reasonably priced. Ordered normal FedEx delivery, part arrived in 2 business days. Instructions came with the part for very easy installation. Installed the new clutch and reassembled the washer. Before reconnecting the washer hoses and drain, I plugged in the washer, manually placed timer on spin, washer spun, could not see spin but felt washer in spin cycle. Reattached water and drain hoses. Filled washer empty with cold water and placed timer again in spin cycle. Water drained, no leaks under washer or from hoses, spin cycle good. Repair done, works great.

noise caused b y broken coupler between motor and transmission during "spin" and not spinning

  • Customer: John P from Brazil, IN
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
removed motor and broken coupler... installed new coupler and replaced motor. also removed pump to inspect for sock, etc. that that might have caused coupler to break.. ADVICE: Look for how-to video on YouTube first. Remove outer cabinet according to video by first removing the top control panel and then remove the outer cabinet which exposes the motor and pump. This way you will not have to tip machine up/back and work under it. This repair is made easily by first removing the outer cabinet.

Washer would not spin

  • Customer: Mark from McCall, ID
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
I followed the instructions from a YouTube video, just do a Google search for the make, model, and what the problem is and several videos will come up to pick from. Everything went just as described in the video, took about 10-min to take the motor out, a couple of minutes to replace the broken motor coupling, and another 10-min to put it back together - slick.

was not agitating

  • Customer: charles from grand island, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Pulled the top off the agitator, used the pliers to pull off the seal, used the socket to get the bolt off , pulled the rest of the agitator off and replaced the directional cogs. Put it back together in reverse. Piece of cake. Beats paying a repair man.

machine would knock at the front of the machine on spin

  • Customer: Barbara from Holmen, WI
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Watched the video on your site for that part

Agitator Stopped rotating, because the ends of directional cogs had worn down.

  • Customer: Cliff from Lexington, KY
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Lift off the agitator top with hands. Use socket with long extension to reach to center, unscrew bolt that holds the agitator to the shaft. Lift agitator out, slightly tap with hand so it will come apart to get to the 4 small directional cogs. At this point I used soap & water to clean all parts. I found the Thrust spacer was cracked. Ordered parts and they came in 3 days. You can just set the thrust spacer back in place using the diagram supplied with the parts. With the agitator upright I positioned the 4 cogs in place, and used a stiff wire to pull up into position, turned whole thing upside down, and matched the groves. I then flipped the agitator upright and set back in washer and bolted back into place. Works like new. Thats the way I did it. A good diagram is including with the parts.

The washer was making noise and was leaving the cloth dripping wet at end.

  • Customer: Kenia from Orlando, FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Before I even watch any partselect videos to do the repair, which I should of from the very beginning, ah, ja, ja, I had already disassembled the back panel "my way" to the washer and trouble shooting the washer with my wife's help. While she tilted the washer backwards, I looked under and we found that the noise was coming from in between top of the motor where the direct drive motor coupling is located and the clutch assembly came together which I learned along with names and functions after watching the partselect installation video. Nice! Once I received the part it took me like 45 minutes to put all back together. Took loose two screws to clips holding the motor, pulled motor of mounting bracket finding the broken piece, replaced it, recouped reinstalling motor onto the motor bracket, clip, clip the two little screws and walla, got the wife her washer back, at bed time rewards, peace of mind the rest was history... Thanks PartSelect for awesome videos and great customer service!

Washer would not drain - cause:failed lid switch

  • Customer: Frederic from Kilmarnock, VA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Followed the excellent instructions and video.to replace the lid switch. As noted in some of the comments, a few people experienced difficulty in reinstalling the main enclosure so it would lock in place. I did too. Instructions to reverse the dis-assembly are precisely correct, ..key is to center then slide the front of the enclosure into place while enclosure is slightly tipped toward the front, then let the enclosure rotate back in place. Finally figuring out to follow the directions exactly was the most time consuming aspect of the job. BTW, found did not need to remove the hoses since could do the whole job essentially in place. Great diagnostic, great installation instructions. Still can''t figure out why switch needed to be shipped in such a big box.

agitator,drive motor coupling,water pump 3 problems

  • Customer: judy from lawrenceville, GA
  • Difficulty: Really Easy
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I watch the you tube, and try to fix it by myself,to save money, and moving trouble.this is my first time fix a big machine like this,I was a little scare, but after I saw the youtube about how to fix the washmachine,I start to give a try.it take little bit more time for me to figure out ,but I finally made it. now I can wash my cloth now, and perhaps fix washmachine for my exrat income.( message sharing from an asian 58 yrs old lady, sorry for unable to show step by step due to English not very good)
All Instructions for the 11016602693
1,441-1,455 of 1,540