Models > 11016602692 > Instructions

11016602692 Kenmore Washer - Instructions

All installation instructions for 11016602692 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016602692
1,246-1,260 of 1,328
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Loud screaching noise occured during use

  • Customer: William from East Northport, NY
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Followed written instructions after viewing repair video. Would have been helpful to know how far onto shaft each drive piece needed to be placed. I should have noted old piece placement, though if this was noted in instructions it would have been reassuring to know what is the proper placement. I also placed machine on its back to align the motor and transmission after new parts were installed on each.

Washer was not agitating and no spin cycle

  • Customer: Michael from Doylestown, PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
The repair was easy and the video tutorial was great. That was the easy part. I also had to replace the drain pan and getting it in and out of the pan is no easy task. Plus when you have not moved the washer in 10 years there is some cleaning to do. I would not hesitate to do it myself again. It cost me $20 and some sweat equity.

There was a buzzing sound when washer was turned on and did not work in spin cycle.

  • Customer: William A. Thompson from royersford, PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
  • 0 of 0 people found this instruction helpful
First let me say that I received the within 24 hours from when I ordered it online. Disconnected electric and water hoses .Removed screws on the top control panel then flipped it back from washer housing . Removed washer housing to expose main motor. Removed motor clips and screws . Removed motor coupling . Installed new coupling . Put it all back together . Works great!

The tub suddenly stopped moving after the final rinse, before the final spin.

  • Customer: Raymond from Chagrin Falls, OH
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I watched the video to get a good idea of the procedure. I followed the instructions to remove the cabinet but kept the washer upright on its base. I left the water feed hoses attached to the wall spigots, but turned them off. The pump was rusted onto the motor shaft so I left it there. I unhooked the pump hoses from the pump so I could remove the pump and motor as a unit. The plastic coupling ends pulled off the motor and gearbox shafts easily. The new coupling ends have metal inserts which are a tight fit on the gearbox and motor shafts. To maintain the original alignment it's important to drive them fully into place. I greased the shafts then tapped the coupling ends on with a hammer and drift. The drift was a metal tube, inside diameter slightly larger than the shafts, but small enough to bear on the metal inserts, not on the plastic. My diagnosis was wrong - the original coupling was in good condition, but the clutch had failed.

Washer stopped draining

  • Customer: Bryan from Council Bluffs, IA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I adopted the washer in a rental unit. The tenant told me it made a series of loud noises and just stopped. My "go to" source is always Partselect, after entering the symptom(s) I noted the potential problems...it was then time to tear into the machine. First was the pump which was not broken or seized up, I then manually turned the shaft on the motor...it was spinning freely. After unclamping and removing the motor the problem was obvious...the coupler assembly had seen better days (it was broken in two), this was a very inexpensive and simple repair ($18 including shipping). I highly recommend viewing the you tube video on the parts page...it was very helpful. This is my 2nd appliance repair using Partselect, the 1st was just as easy although a bit more time consuming as I had to take an entire dryer apart to replace a broken wheel assembly deep inside the machine. I will be using Partselect everytime I feel I can handle the project. It saved me a bundle from having to call a repair person.

direct drive motor coupling was broken

  • Customer: Abdel from Roswell, NM
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
Friend of mine did it well

Our washer was pumping but not spinning

  • Customer: Lauren from Woodstock, GA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
The repair was surprisingly simple. We followed the video and it was a simple fix :)

Drum not spinning!

  • Customer: Lew from Saint Simons Island, GA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Watched the on site video.....Did everything except removing the cabinet....Laid the washer on the front side and did the repair underneath in less than 30 minutes.....I might add the new coupler is much better than the original which was all white plastic....The new part was nylon and had metal inserts. The original had no inserts. Some have said the original part that had the two flat sides would just round out causing the drum not to agitate or spin. Mine just broke in half. I don't see this new part breaking or rounding out the metal inserts.....I might add Whirlpool OEM part was costing much more and with a 5 business day wait on delivery....Parts Select 1.8 day was advertised and it came in two days.....You won't go wrong doing business with Part Select.

Two out of six interlocking spokes of the plastic flex-coupling hubs had broken off due to years of service. Contributing factors were running heavy bath towels.

  • Customer: Will from Arroyo Grande, CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Was going to "...just take it apart and fix it" as my career covered being a mechanic, machinist and vocational instructor for over 35 years. Just in case. I decided to visit the PARTSELECT" website for "How-To" guidance. There I fund excellent troubleshooting guidance, including root-cause analysis in % of likeliest cause(s). This was followed with a brief step-by-step descriptions of "How-To" activities, including necessary tools. Best of all was the short instructional video, showing exactly how to go about the repair in a safe and systematic manner. As a former instructor, I am truly impressed by the quality of the material and service this website offers! It made my job so much easier, and consequently it was well done in no time. I urge every customer to follow the excellent guidelines and strongly recommends this site to others. Total cost of my repair was $11.00 for the part, plus shipping; saving me a bundle and possible grief and frustration! The website gives great customer service off- and on-line with follow through by courteous personnel. Thank you for the superior customer service and level of support at every step!

would not agitate

  • Customer: art from denver, CO
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
searched the internet for the problem, saw video on you tube, bought the part & repaired/replaced the couplers. You have to make sure the couplers are all the way on the shafts, so the washer can be reassembled correctly. After it was reassembled, the machine would not go through the cycles. Apparently unrelated, the lid switch had become defective. I ordered the part & fixed the problem. That repair is also on you tube.

washer did not work after replacing agitatior parts

  • Customer: kimberly from Grass Valley, CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I was thrilled that the agitator parts were so easy to replace, but that didn't totally fix my problem. I looked underneath the washer and found black rubber shavings from a worn part and looked online and found that the problem was most likely the Direct Drive Motor Coupling. I watched the video and ordered the part. The coupling was actually broken. After replacing the part, the washer works great...better than it has in years. I think I will work on our dryer now.

Lost the spin cycle and had a rumbling noise.

  • Customer: Brent W from Amelia, OH
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I performed the repair the same as outlined in the video, but I didn't need to tip the washer on the back side. Once I removed the sheetmetal, I was able to swap out the drive coupler, and the new part is a better design than the one that broke.

Drum wasn't spinning during spin cycle.

  • Customer: Douglas from Blue Point, NY
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the directions in the two videos that were provided on your web sight. It fixed the problem and it only cost us about $60.00. We were so thrilled with the results. We were almost ready to go buy a new washer. My wife suggested that we look it up on line and see if we couldn't fix it ourselves before spending the money on a new washer. Was she ever right! Thanks for providing such fine instructional videos.

leaky pump seal and worn drive adaptor

  • Customer: Chris Waite from Toledo, OH
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
The washer was going to be thrown away because of the leak, a new one was purchased. I said I would take the old washer and look into repairing it.I went online and saw a video on how to replace these defective parts, upon seeing how quick and easy this repair could be made, paired with the extremely small expense for parts ( 48.00 including shipping!), I chose to repair the washing machine. After the repair was completed, I donated the machine to a friend and spiritual advisor, an Orthodox Bishop.

The washer would not run

  • Customer: Robert from Greenville, MI
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
Remove the sides of the washer, motor ran but nothing moved, closer look found drive coupling broke (10 years and it made of plastic) Order a new part from you, arrived very quickly. Install the part 10 min. later it was running.
All Instructions for the 11016602692
1,246-1,260 of 1,328