11016502693 Kenmore Washer - Instructions

Tilt the washer back enough to access the bottom of the washer. Remove two hose clamps with pliers,then remove 2 hoses attached to pump. Remove two metal spring straps and remove pump. reverse to install.

Let me start by saying that I only had to wait one day for the new water pump. Awesome! Once I figured out how to accessed the waterpump, the real challenge began. The washer had been leaking for some time and removing the old pump turned out to be more difficult than expected. The bottom clip used to secure the pump was completely rusted. It took some effort to remove the old pump but it finally came off. Once it was removed, I discovered why it was so difficult. The drive shaft from the motor was so rusted that a groove had been worn into it. I ended up using a metal file to smooth off the rust in order to install the new pump. With a bit of coaxing, I was able to install the new pump, re-attach the hoses and re-assemble the machine. It works like a charm now. No more leaking! Yeah!

Turned machine on it’s back after removing the hose that goes to the drain, removed the bottom dust guard, I removed the hoses (take a picture before removing things so you know how to orient them when putting it back together) and drained the water first but this is not necessary (there are YouTube videos where they suggest removing the outer case, unclipping the pump and then removing the motor. This would be optimal as you don't need to deal with the water running out of the washer when you remove the hoses). Removed the 4 electrical connectors (multi-plug, 1 x two prong plug and 2 capacitor connector plugs) One of the motor hangers were broken on my machine, I removed the other one and then slipped the motor out. Removed the broken hanger and securing screws and the old rubber grommets, slipped the coupling out (had to leverage out with a large flat screwdriver). Installed new coupling and rubber on the gearbox side, 4 grommets on the motor and the other coupling on the motor. Inserted the hangers on the gearbox side and then mounted the motor. (it is easier if you turn the washer on its back so the drum moves down and gives you more room to drop the motor in from the top), clipped the motor hangers on and fastened the two metal screws, mounted the pump and hoses and reinstalled the dust guard. Turned it right side up and tested before dragging it back into the laundry. Washing again like it did when first bought it in 1998. I would recommend that when a coupling brakes, replace it as well as the hangers and grommets to make sure it has no room for play. Mine broke way too quick as I did the last coupling about a year ago, problem I think was that I had the wrong grommets causing excessive vibration and wear.

I followed the instructions on youtube and replaced the drain pump. It was so easy!!! I am so proud of myself and so is my husband! I took off the cover and simply replaced the drain pump. I am such a stud! :)

I followed the instructions on the video. One difference with the Kenmore model is that the screws were in front instead of the rear of the machine. Still had to pull the machine out to get to the rear to replace the valve. All went smoothly and the unit works like new. Now it takes less then half the time to do laundry. Great parts and timely delivery. Excellent instructional video and instructions. You folks are the best. Thank you.

Took apart machine exactly as described in the Direct Drive Motor Coupling Replacement Partselect video. Once I lifted out the motor it was clear that the motor coupling was at least part of the issue because it was in place but broken in pieces. I replaced the 2 plastic couplings and the rubber piece and put the machine back together, as described in the video. Afterwards, the spin cylce worked great, quiet and fast as ever. Very happy I did this myself I'm pretty sure I saved a few hundred bucks vs. a repair tech coming to the house. Note that the new couplings require some tapping in order to sink into place.

used pliers to remove rings on 2 hoses, popped 2 retaining clips off of old pump, put new one on, hooked up hoses, fastened clips and was done!

I watched the how-to video twice and the repair was just like it. My only tip would be to have a pan or floor drain nearby to empty the drain hose prior to tipping the machine on its back.

My son and I leaned the washer backward and I had my son hold it while I got underneath of it and unscrewed the two hose clamps to loosen the hoses, pulled them off. Then I flipped the two clamps holding the pump in place and the pump came right off and it took about 2 minutes. I ran into a little problem putting the new pump on because I wasn't getting the drive shaft lined up quite right, otherwise the whole thing would have only taken about 10 minutes total. As it was I got the pump mounted, repositioned the clamps and then hooked up the hoses...done! The design is perfect for ease of pump replacement; kudos to the engineers who designed it!

move machine away from wall---shut off water and remove hoses--loosen screws that hold valve on back wall---remove toplid, place to side--diconnect water line at tub----disconnect wires to valve,hot/cold---remove old valve with hose attached---take new valve and place new mount bracket on, little tricky did not line up at first must force plate to slid into plastic slot so screw hold lines up, without breaking new valve---once bracket on replaced all---used tape on inlet valves thread when supply hoses replaced--seems shorter than old valve--but tighten up OK no leaks

After i pulled the motor off the washer, i found the coupling that was busted,removed it and put on the new one i got from you and just put everything back together again and the machine is operating as good as new again.

My washer leaked water in after wash cycle and cloths were wet after spin cycle. The cause of problem was defined in Parts Select trouble shooting guide. Replacement was just as the video described, except this model had two screws on front of control panel and the panel tipped back on hinges. Look at both sides of washers, so when you reinstall the body you know how it should look against the back panel. I didn't slide the whole washer body off, just tilted against a wall. Also, it's not necessary to get behind the washer, so the repair can be done in a tight laundry rooms like mine.

well my Dearest Kenmore washer was vibrating badly so i looked the part in yoursite of parts select it diagnosed it i ordered the 2 different supension pads relaced then and now my Dearest kemore washer works like new again Thankyou Parts select for all your help and the price was perfect...

Followed an online video. Very informative.

When my "whirlpool" washer quit, I tipped it over enough and determined that the motor coupling had failed. I also noted some rust on the lower pump mounting clip. There was no moisture so I thought no more of it. I ordered the coupling, received it and used your video to install it with no problem. When I started the washer, guess what? The pump leaked. The moral of this story. When you're in there pay close attention to other potential problems.