10663974301 Kenmore Refrigerator - Instructions

Instructions came with the part I ordered and they were very easy to follow. Basically you have to remove the cardboard cover from the back. Then you remove the four screws at the bottom (2 front, 2 back) that hold the bottom plate on. My husband tilted frig and held it while I put a block(4" x 1/2") under the bottom outside frame (not the bottom plate). You can see a ridge on the frame which is where I placed the block. My husband braced the frig the whole time I did the repair just to ensure it didn't fall on me even though it was blocked. The bottom plate didn't slide back at first. I took a flat screw driver and hammer and slightly tapped the bottom plate through the screw hole that secures the bottom plate to the frame. I tapped 2 or 3 times...gently each tap...until the bottom plate dropped down. Which was the 1/2" noted in the instructions. I then was able to access the front wheel, remove the pin and replace with the new one. We replaced both front wheels so I did not replace the bottom plate until we replaced the second wheel. We removed the block and tilted the frig to the opposite side, blocked then I replaced the second wheel. Once that was done I removed the block, my husband let the frig down gently and I went to the back and tapped the bottom plate forward. It didn't quite want to go back in place but with patience it finally and then was able to put all screws back in. Donna

Simply done !

I order the suspect part before pulling out the ice tray and whole ice maker for inspection. As it turns out my ice tray was peeling and all gunked up and I needed a new one. I suggest in the case of ice maker issues that you pull the entire ice maker before ordering what appears to be the troubled part. I had to replace the whole ice maker which was not really that much more money than just the part.