The washer arm came apart and fell from the top level.

ApplianceKitchenAid Dishwasher


Level of DifficultyReally easy

Time to do repair15 - 30 mins

Age of Appliance5 - 10 years

Tools Screw drivers

Dorothy From Glenwood, MD

Oct 06, 2013

Being very skeptical of professional advice, I, nevertheless, opened the website. It appeared easy so I ordered the parts. Amazingly, they arrived the NEXT DAY with no extra postage charges. Normally, instructional videos are are intended for engineers and this type of instruction is way over my head and not the least bit helpful; however, in this case, it was fantastic. It was straight forward, easy to follow and simple. I was amazed. It was really awesome for this 80 year old woman to be able to make such a repair so easily. I had already gotten information on a repair company, thinking I'd end up needing someone else to provide the installation. In the end I am sure your very clear instructional video saved me two $85 house calls. I am so very grateful. Thank you!!!!!

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Upper Wash Arm Kit

Part Number: PS392681

In Stock