If you placed an order on ApplianceHelp.com the order is still valid and you can check on its
status and make changes here on PartSelect.com. Click here for more details.
Level of DifficultyReally easy
Time to do repair15 - 30 mins
Age of ApplianceMore than 10 years
6 out of 9 people found this instruction helpful
After un-plugging the frig and allowing it to defrost, we emptied the frig and gave it a thorough cleaning inside and outside. I then removed the shelving in the freezer and the face plate at the back of the machine. One of the defrost heater coils had burned out and there was a loss of continuity which was keeping the frig from defrosting properly. The old heater snapped out easily. I went to this website and ordered a new defrost heater assembly which arrived practically overnight. It was identical to the old one and installed as quickly and easily as the original had come out. I put the faceplate back on, put the shelving back in, placed a thermometer inside the fresh food section, plugged it in and waited until I heard ice cubes drop. The fresh food section was holding at 41 degrees F which is optimum. The refrigerator has been working smoothly every since! Easy job!
Were these instructions helpful?
Part Number: PS373014