Refrigerator not cooling // freezer running non-stop

ApplianceGeneral Electric Refrigerator


Level of DifficultyEasy

Time to do repair15 - 30 mins

Age of Appliance5 - 10 years

Tools Nutdriver
Screw drivers

Daylyn From Houston, TX

Feb 26, 2008

1 out of 1 people found this instruction helpful

Fortunately while my refirgerator was still under warrant I had this same problem and watched the repairman fix it. To confrm my suspicions I cleaned out the freezer compartment, removed the back panel (2 screws), and used a hair dryer to defrost it. I suggest plugging the drain hole or laying a towel in the bottom of the compartment to catch the run off or your drain pan could over low. Once defrosted I was able to verify that the element on the defrost heater was burnt. Since it was Sunday I re-assembled and cranked it back up until I could get the part. I did a goggle search on Monday, found the part instantly using only the model number from the refrigerator at The part arrived Wednesday as promised, I repeated the process from Sunday, removed the defective part (2 screws & 2 plug in type wire connections) and she works like a charm now. I do think the manufacture of the part should consider a new design since this is the second one my unit has needed in less than 5 years. At only $27.50 ea. I should have purchased a spare to have for the next time!

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Defrost Heater and Bracket Assembly (Now subbed to Defrost Heater Harness Kit)

Part Number: PS1993872

In Stock