Level of DifficultyEasy
Time to do repair15 - 30 mins
Age of ApplianceMore than 10 years
I followed your printed direction and watched the repair video. I was dreading this repair, however my wife pleaded (Ha-Ha!) with me to get on it. I was so glad to find your site using a google search, simply by typing in my machine model number. By the way, unless you are standing at the washing machine watching the wash cycle, you may never notice the upper section of the agitator not rotating. The dead give away that something was wrong, was when my wife and I noticed as the wash and spin cycle was finished, the clothes were in a tangled mess and some damage noticed to the clothes. Now I realize that the upper agitator play's an important roll in circulating the clothes in the load which prevents them from gathering at the bottom getting beat to death. Now, after the repair, all is normal and my wife thinks I am her HERO! By the way. the speed in which I received my parts, led me believe you shipped them on a private charter jet...WOW Door to Door to Alaska in three days standard shipping. Thanks for you great service and quality parts. Lou H.