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49 of 49 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsNutdriver, Screw drivers
Customerclark from paris TN
Washing machine not agitating
wife complained about washing machine making bad noise and she said it was not spinning. So being the good husband that I am, after she yelled at me 8-10 times I stopped what I was doing and sure enough she was right , the washing machine wasn't working correctly. Started testing the agitator by spinning it back and forth. it would only catch on the dogs every once in a while. the washer is only 3 years old, thought maybe one of the kids toys or lint was interferring with the dogs, pulled this dispenser off the top and then another plastic cap with a black o-ring off and found the agitator and dogs gears worn down and chipped. think it was a 3/8" socket I used, but you need a long extension to get to it. Part was labelled well and it was very easy to order. problem I had was when the new parts came in I had ordered the agitator repair kit ($16) and the thrust spacer ($5). Well it's not that $5 is alot of money but the spacer I had was worn and I was in there anyway so why not. The agitator repair kit comes with a thrust spacer but it was not shown on the otherwise very detailed pictures. So it would cost more for me to pay the shipping to return the unused part than not. the agitator repair kit description reads "This nine piece agitator repair kit comes with a two and a half inch cam, a thrust spacer, and four dogs (agitator dogs) but the thrust spacer is not shown. You could say I was 30% more into parts cost and make it sound worse. Had I been an actual repair man instead of a home do it yourself kind of person, probably would have known to call and speak with a rep vice going at it online solo. anyway, 5 minutes and the washer was back up, wife was happy, and I was able to continue with what i was originally doing.
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43 of 47 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsScrew drivers, Socket set
CustomerSteve from Naperville IL
Top of agitator didn't agitate. It was slipping.
Pried off the agitator cap. Removed the bolt. Removed the agitator. In the process of separating the agitator from the base, a plastic tab broke off which concerned me. BUT, in the directions with the part it explains that the 2 tabs are for factory assembly and to break both of them off. Broke off the second tab and reassembled. My 18 year old Kenmore is back in action.
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20 of 23 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerGlenn from Merrick NY
Top part of agitator was not locking in and turning
Remove top "cap" on agitator to expose the bolt that holds the agitator to the drum shaft. Undo the bolt and pull out the agitator. Disassemble, toss the old parts and install the new parts in reverse order. Repair took less than 5 minutes and we can now do full loads of laundry again!
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18 of 18 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
Tools
CustomerPhilip from Flat Rock NC
Top half of agitater not working properly
Removed softner dispenser, removed bolt on top of agitater,replaced parts supplied with repair kit. Directions were inclosed in package that were easy to follow.I ordered Thrust spacer not knowing it was included in repair kit.
I WAS VERY PLEASED WITH YOUR WEB SITE AND DELIVERY TIME.
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15 of 15 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerKelly from Newport News VA
Agitatorwouldn't agitate on the washing machine
before ordering the parts, I pulled the cap of the agitator, removed some internal parts of the agitator - had to remove one hex head bolt, and noticed the threads on the 3 little teenie weenie plastic dogs were worn off. I bought the repair kit on line after entering the model number, parts were here in a few days, and the repair took about 15 minutes. Works like new again.
The directions provided with the parts were very clear and made the job quick, easy, and painless.
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13 of 14 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsScrew drivers, Socket set
CustomerCharles from San Diego CA
Screw agitator would free spin
Job was easy! Just remove the top cap with a screw driver. With a socket and extension, remove the bolt that holds the agitator to the transmission shaft. Pull up on the agitator and lift it off the shaft. I had to use the screw driver to pry off the center piece that held the cogs because it did not what to separate from the rest of the agitator. Removed the pieces of the old, broken cogs, cleaned up the parts and installed the new cogs with the center piece upside down. I then took some silicone lubricant and lubed the area the cogs rub on and the opening the center piece spins in on the rest of the agitator. I then removed the Thrust Spacer on the mail part of the agitator but just lifting off the old one and putting on the new one. Then, with the center piece that holds the cogs upside down I inserted it into the upper corkscrew section of the agitator so that the cogs would not fall out. While holding the two pieces together, I turned it back right-side-up and installed it back onto the other part of the agitator and then on the shaft. Re-installed the bolt and tightened with the socket. That's it! It sounds more complicated then it really was.
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11 of 14 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerPatrick from Marysville WA
The upper agitator arm would not rotate
It was extremely easy. I removed the plastic cap under the softener dispenser, removed the nut and washer that holds the upper agitator in place and then replaced the parts that came in the kit. The most important note for those who may be doing this job is that the o-ring for the cap under the softener dispenser, the seal washer for the bolt and the thrust spacer under the upper agitator all came with the kit. I did not realize that and ordered them all seperately.
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8 of 8 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerJohn from Stone Mountain GA
Top section of agitator not turning
Found directional gogs broken. Searched washer model # on PS.com and easily found schematic drawing. Received parts in a couple of days. Removed agitator with one nut, and other parts just pulled apart. Replaced the cogs and other parts which were not really broken....just worn. Everything went back together easily, and I was done! Parts Select saved me a LOT of time, and especially money, than if I had called a repair co. THANKS!
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3 of 4 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerDaniel from Centreville MD
Agitator was not moving
was really simple like others before me described. Removed cap to excess recessed bolt. Once that was out of the way pulled up gently on agitator and disassembled the agitator from base. Actually repair only took about 8 minutes. Working like new again and that keeps everybody happy! Thanks again.
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2 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsSocket set
Customerdavid from harrisonville MO
Top agitator wouldn't operate
took off the soap dispenser, removed the agitator using a 7/16" socket with an extension. replaced the old top agitator dogs and retaining ring with new ones, re-installed top agitator on bottom, thenput whole assembly back shaft, dropped in bold and tightened. whole experience was fast and simple. the parts came fast and where a perfect fit.
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2 of 3 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
Tools
CustomerMarvin from Houston TX
Upper part of agitator not working
I examined the problem and found defected parts. I decided the agitator repair kit would fix the problem. I received the parts in a very timely manner and the price was very fair. I Replaced the parts and the washing machine is working. Great service THANKS
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerDavid from Fairborn OH
Agitator top not working
Followed the instructions in the package and was done in ten minutes or less. Simple to do. Agitates like new and was donated to a needy family. Thank you for the great service. Also the thrust washer is included in the Agitator repair kit so don't need to order one.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsPliers, Screw drivers, Socket set
CustomerMichael from Coeur d'Alene ID
Not agitating
Pop off fabric soft. dispenser with screwdriver in the slot. Remove the plastic seal with o-ring w/ pliers. Remove agitator assy. with 3/8 socket on extension. Pull up/off top agitator, holding on to the bottom agitator. R and R the thrust washer between agitators, w/silicon top and bottom. Remove black sleeve on cam and replace cogs in correct position. Replace agitator and insert cam lined up with tabs and slots, push down firmly to engage tabs. Replace bolt and tighten. Insert seal w/ o-ring coated with soap and push down to groove. Replace softener reservoir. Check out the video.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerMerlin from Bath ME
Washer would not agitate
Followed the directions provided. Took less than 15 minutes and the washer works like new.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsSocket set
Customerdanny from WASHINGTON NC
Agitator would not
took off bolt holding agitator on... replaced parts..put back on
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