Horrible Noise, worse with heavy loads

ApplianceMaytag Dryer

Model303DE

Level of DifficultyA Bit Difficult

Time to do repair1- 2 hours

Age of ApplianceMore than 10 years

Tools Nutdriver
Screw drivers

Thomas From Springfield, OH

Jun 18, 2012

out of people found this instruction helpful

So the clothes dryer had been making horrible sounds. We decided to wait until after vacation to look into it. The age was almost over 25 years, rough estimates seemed to indicate a minimum repair bill, if it wasn't a basket case would be over $200 almost half the price of a new one. By now the noises had graduated from annoying to intolerable. All things considered we went shopping, after carefully measuring the door. A 28" door has a 27" opening through the frame. The minimum width of all dryers on sale is 27.5" or larger!!! For a short while I considered replacing the door with a 30" door.

As I have always thought, if it appears a hopeless case, go ahead and take it apart, might be able to fix it, if not you may learn something!!! The manual that was supplied with the unit had only operating instructions, no parts list or the like. We had convinced ourselves that the problem was the belt slipping. An internet search not only found the parts list but a list of symptoms and cures. The articles agreed that loud screeching noises were most likely (96%) caused by a defective drum roller (notice singular). There was even a video on how to do it!

So I started through the procedure of ordering a drum roller kit on their internet site. No matter what I did by the time I got to the point of confirming the order it showed the quantity ordered 2. So we phoned (Friday night) the lady on the phone seemed amazed that I wanted one, the stated that in all the years she had been there no one ever ordered only one, there was only one in the picture, we are talking $12 and no shipping so I said send me two. She said shipping would be 5 to 5 days

The next day, Saturday morning the parts were laying on the porch!! The video said an inexperienced person could perform the repairs in 45 minutes. Yes! two rollers. Fortunately I have a collection of snap rings, there is a snap ring somewhere inside the dryer or in the room I heard it hit (add snap rings to the Kit!! they have a habit of taking off on their own. The hard part was getting the belt back on, all the pictures and the like were a bit different than what I was looking at but two hours and it is running like a top. If it wasn't for the belt puzzle it would have been done in less than an hour.

Help other customers find the most helpful instructions.

Were these instructions helpful?

Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Drum Support Roller Kit

Part Number: PS1570070

$19.73
In Stock