All 3 baffles had broken

ApplianceWhirlpool Washer


Level of DifficultyVery Difficult

Time to do repairMore than 2 hours

Age of Appliance5 - 10 years

Tools Wrench set
Screw drivers
Socket set

Jennifer From Christiansburg, VA

Oct 07, 2010

4 out of 8 people found this instruction helpful

Repair was described as a simple 5 minute job following the enclosed directions. There were no directions included. Customer service replied they could not provide any instructions. I located a technical manual online and determined the steps necessary to replace the baffles. While some may just click them in, a proper repair requires the control pannel and machine housing to be removed. Then the tub assembly must be removed and the plastic tub separated from the basket. Three screws (one for each baffle must be installed. (I recommend using blue loctite to keep the screws from backing out). The entire process must then be reversed. This is a slightly complicated (note the pencil is to mark the locations of clips for ease of reinstallation. I am an Engineer and this process took over 2 hours and required a significant amount of space to lay out the parts as the machine was totally disassembled. This assembly is best accomplished with 2 people and an entire afternoon without interruption. It can be done by anyone with some mechanical skills, but find the consumer services technical manual first and be prepared to keep track of a lot of small and large parts. This is not the simple 5 minute job described by others (unless you just want to snap the baffles on the basket and not lock them down). In that case go ahead and order a few more sets as the clips will break and the baffles will slide off and you will be replacing them about every 6 months.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Baffle Set

Part Number: PS970109

In Stock