Models > PSS26SGRBSS > Symptoms > Not dispensing water

Parts That Fix General Electric Refrigerator PSS26SGRBSS Not dispensing water

Not dispensing water is a commonly reported symptom for the PSS26SGRBSS General Electric Refrigerator, and we have put together a full guide on how to fix this. This advice is based on feedback from people who own this exact appliance. We have listed the most common parts for your PSS26SGRBSS General Electric Refrigerator that will fix Not dispensing water. We have included repair instructions, and helpful step-by-step video tutorials. If you are experiencing this issue, not to worry, DIYers just like you have fixed this, and shared their experience to help you!

Fixes Symptom 39% of time
★★★★★
★★★★★
80 Reviews

Rated by 112 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This water inlet valve (Refrigerator Water Inlet Valve Assembly) supplies water to the ice maker and the water dispenser in your refrigerator. It is located at the back of the fridge, beneath the bottom panel. It is connected directly to 2 water supplies, a wiring harness, and your inlet water tube. This part is located at the back of the fridge, beneath the bottom panel. It is connected directly to 2 water supplies, a wiring harness, and your inlet water tube. Minerals and sediments can build up over time and cause a blockage in your inlet valve. They can also cause the valve to stick open, leading to an overflow of water. If this part is malfunctioning, water flow to your appliance could be compromised. Check for small ice cubes or a lack of ice cubes/water, as this is an obvious sign the part is damaged. The water inlet valve must be replaced if the solenoids no longer have continuity or the valve has internal blockage. Test your water inlet valve with a multimeter. You can test both the water dispenser side and the ice maker side. The part measures approximately 3 inches long and 2.75 inches wide and is constructed of plastic and metal. This replacement part features 1 dual inlet water valve with quick connections. It also has 1/4 and 5/16 John Guest fittings for the outlet lines and a 1/4 compression fitting for the inlet line.

$ 93.82
  In Stock
PartSelect Number PS16226572
Manufacturer Part Number WR57X33326

Replacing your General Electric Refrigerator WATER VALVE WITH GUARD

Replacing your WATER VALVE WITH GUARD

Customer Repair Stories

Water dispenser not operating

Model includes filtered ice maker and water dispenser from front of unit. Water maker just suddenly stopped working but ice maker continued to work fine. After some phone calls to trouble shoot at a high level, I figured it was worth a try to buy the replacement part of the most likely culprit and see if it did the trick. Would have cost maybe $150 or more for service tech to make house call, provide the part and do the switch. Buying the part was only $40 and replacement was easy. Remove access panel from behind fridge and identify valve. It has intake water from the filter then has two outbound lines. One to ice maker, one to water dispenser. All function is in one part, but each outbound line has its own functioning valve. Unplug fridge, turn off water supply, disconnect all connections from old valve and reattach to new valve. When re-hooked, be patient in allowing water to re-fill line before coming out of dispenser in front. Likely to doubt it works, but surprised how long it took for water to fill line resevoir.
  • michael from pennsburg, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Wrench set
192 of 228 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!

Refrigertor water dispenser not working BUT ice machine is working

The very first symptom here is important! The door water dispenser is not working but the ice macine is working. You may only have a frozen water tube in the door so do the following before diagnosing that your solenoid valve is bad: 1) the tube usually runs under the front of the refrigerator and usually has a quick disconnect. Undo the connection and press the dispenser. If water comes out of the tube you have a frozen or blocked tube in the door. 2) Immediately adjust the temperature in the freezer and warm the freezer compartment as much as you can without destroying the freezer contents. Wait 24 hours. This will usually unfreeze the line. Do not waste your time with a hair dryer. NOW, if this doesn't work and you are convinced you need to order and replace the solenoid, follow these steps. Assemble your tools first. I needed a good ratchet set and a screwdriver. A shop towel is helpful for spilled water. A light is handy. Pull out the refreigerator to gain access to the rear of the unit. Unplug the power and close the water valve (older homes, you may need to actually shut the house water supply). Remove the screws which hold the cover over the lower half of the refrigerator. On the left you will see the solenoid. It's always good to see that your new part matches the one you feel needs replaced. They may not match perfectly due to changing design but they should be very similar. One screw holds this part in place and access is very simple. Now simply unplug the electrical connections. In my case, one blue "blade" type connection (powering the water) and one red "blade" type connection powering the ice maker. They are not the same size and this coupled with the coloring means you will not accidently switch them. pull the tubes clear of the solenoid. This is simple and needs no explantion. Grab your new solenoid and reattach both the electrical and water lines (two, remember, ice maker and drink dispencer). Replace the single screw. Re-attach the rear, lower refrigerator cover and go to the front of the unit to check the water. You can listen carefully and hear the power engage from the new part bringing you water. Clean up, replace the refrigerator back to its place and look really tired when your wife sees that you worked "so hard"! You probably saved at least $50-$80 from a service call which can now be used to take the family to dinner after your "exhausting" 15 minute workout of removing about 10 screws and wheeling the unit in and out of place. Writing this article took longer! My 4 year old worked harder holding the flash light!
  • ralph from bristow, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
1022 of 1134 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Fixes Symptom 14% of time
★★★★★
★★★★★
76 Reviews

Rated by 62 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This OEM ice and water filter fits side-by-side and bottom-freezer GE models. The most common reason you would need to change this part is if you have never updated your model and it is no longer filtering your water. This also may lead to your refrigerator not dispensing water or ice properly. Manufacturers recommend you change your filter every six months to ensure it properly filters impurities. Depending on the model, a red light might also indicate that the filter is due for a replacement. Note: As per the manufacturer, this is an updated water filter. If you have never installed the updated part or your old model was made by Culligan, you may need the adapter to install the filter. See related parts. This filter is located inside the refrigerators upper right corner. It is common for water to drip from the dispenser when being changed so place a cloth underneath before you begin this repair. To remove the filter, turn it to the left until it releases without pulling down. Fill the new filter with tap water to prepare it. Position the new filter into the holder taking note of the arrows. The arrow on the front should be facing out. Gently push up on the filter and turn it to the right to secure it. Do not over-tighten. To release air in the system run 1-1/2 gallons of water through it. If your model has a reset button, press and hold this for a few seconds to reset it.

$ 73.07
  In Stock
PartSelect Number PS8746144
Manufacturer Part Number MWFP

Replacing your General Electric Refrigerator Refrigerator Ice and Water Filter

Replacing your Refrigerator Ice and Water Filter

Customer Repair Stories

water running slow

unscrewed old filter by hand, installed new filter.
  • David from Tacoma, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
35 of 57 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!

Replace water filter

Unscrew old filter and remove(counterclockwise). Line up arrow on new filter with arrow on connection housing. Turn clockwise till resistance met. Do not overtighten. Follow directions. Simple.
  • Alfred from Novato, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
224 of 338 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Fixes Symptom 6% of time
★★★★★
★★★★★
33 Reviews

Rated by 99 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This part is a possible option when ice door won't open or shut properly or when water is not dispensing.

$ 64.74
  In Stock
PartSelect Number PS1483583
Manufacturer Part Number WR62X10055

Replacing your General Electric Refrigerator Dispenser Door Solenoid Assembly

Replacing your Dispenser Door Solenoid Assembly

Customer Repair Stories

Ice maker door not opening

Removed panel from front of freezer door by pushing up on three spring loaded screws located in the opening where the ice door opens and closes. they are about 1 inch apart on the bottom of the opening. Push up to free ice maker panel. Remove three screws from solenoid, located at the top right. Remove wire, replace with new and that is it. Fixed the problem!! Our ice maker hadn't worked for months. Be careful if you remove the round ice maker door to clean. There is a spring that located on the left side of sprocket. The spring fell off and took me a while to figure where it came from. Recieved package in three days and the job took minutes. Works great! Very easy to complete.
  • scott from lake orion, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
8 of 9 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!

Icemaker flap not closing, frosting up

Watched video, however could not get outer casing off. Under the panel are three small holes, pushed up with an Allen key, used a small screwdriver to wedge out, came out easily, followed instructions from video on removing and replacing solenoid
  • Graeme from Sarasota, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
9 of 10 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Fixes Symptom 6% of time
★★★★★
★★★★★
28 Reviews

Rated by 16 customers 

  

Really Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

$ 62.69
  In Stock
PartSelect Number PS17139673
Manufacturer Part Number WR02X45206

Customer Repair Stories

Cracked Housing Mount - water leak

Turned off the water. Removed the maintenance cover plate on the back of the refrigerator and disconnected the tubing. Removed the tubing cover plate on back of refrigerator. Removed two screws from filter hosing mount on the inside of the refrigerator and pulled the old tubing out. Simply inserted the new tubing and mounted the housing and reconnected the tubing using plumber’s pipe compound. Then re-installed the cover plates on the back of the refrigerator, installed the filter and turned on the water. It was a very easy install.
  • Richard from Chandler, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
19 of 25 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!

water and ice maker stopped working

Removed the cover on the bottom of the rear of the fridge and the top left of the fridge where the tubbes exit.. Then just simply disconnect the tube coming from the fridge and the supply line. Next go inside the fridge, remove the cover of the filter mount, and remove the 2 screws securing the filter mount in place. Now pull the tubes through the opening and reinstall in reverse order.
  • Robert from Sandston, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
47 of 51 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Fixes Symptom 5% of time
★★★★★
★★★★★
10 Reviews

Rated by 30 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

Quick connector for plastic water line - 5/16" to 5/16"

$ 9.03
  In Stock
PartSelect Number PS758446
Manufacturer Part Number WR02X11330

Replacing your General Electric Refrigerator Union Connector - 5/16 Inch to 5/16 Inch

Replacing your Union Connector - 5/16 Inch to 5/16 Inch

Customer Repair Stories

Moving the refrigerator into my new (very old) house we had to remove the doors which resulted in a crimped hose and union

Remove lower front panel, disconnect damaged union from water hose under freezer door, replace with new union, tighten and reattach front panel. No more water coming from under the unit. Ice maker and dispenser features returned to working order!
  • Laura from Manchester, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
16 of 28 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!

My 13 yr grandson assisted me on this

We couldn't get the other connector loose from one end of the tubing so he said just cut it and so we did and attached the connector. I now have water again in my fridge and took the sticky note down "don't use the water" as it had leaked for a year...... Thanks!
  • Sherry from Auburn Hills, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
15 of 17 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Fixes Symptom 5% of time
★★★★★
★★★★★
45 Reviews

Rated by 21 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This tank stores water until the water actuator is activated and water is requested.

$ 45.87
  In Stock
PartSelect Number PS783769
Manufacturer Part Number WR17X11440

Replacing your General Electric Refrigerator Water Tank Assembly

Replacing your Water Tank Assembly

Customer Repair Stories

Cold water reservoir tank was cracked and spraying the interior of the fridge

Symptom was water running out of bottom of fridge. Found water pooled up under bottom drawer. Removed (3) drawers and found water was "spraying" from the reservoir tank at back of fridge. Unboxed the new "tank" and confirmed it was the right one by holding it up to the one still in the fridge. Pulled fridge from the wall; removed the rear bottom cover panel on the back using the nutdriver. Removed the solenoid assy by taking that single hex screw out. Push down on the blue circular flange where tube supply enters solenoid, and release the tubing from the solenoid. Remove front bottom cover with phillips screwdriver. Located 2nd tubing connector below freezer (under the unit) and used the same procedure to release that tube from the coupling. Removed screws from tank on inside of fridge, after removing several shelves that were in front of it. Pulled the tubing from the old unit up and out. Discard. Got new unit and fed tubes through the hole the others came out of (back right corner of fridge) MAKE SURE THE NEW TUBES HAVE THEIR "stoppers" IN PLACE. You don't want to contaminate the new tubes with insulation or other debris. Make sure the "o" ring that seals the tubes on the inside of the fridge (supplied with new unit)and the styrofoam insulation stays in place to keep air from leaking through the holes the tubes go through. Installation of the (2) tubes is simple, simply push them into the connector on the solenoid, and the coupler under the freezer. You'll need to feed the longer tube from the back to the front left corner where this coupler is. After making the connection, I bolted the solenoid unit back to the fridge (only 1 screw) and then tested the unit to see there were no leaks before I buttoned everything up. NO LEAKS!! Put the front bottom grill back on with the (2) phillips screws, and the back bottom cover back on with the hex screws removed near the beginning. Probably took longer to write this than it did to make the repair.
  • Thomas from Waynesboro, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
41 of 49 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!

Small leak on water tank behind vegetable crisper

1. Turn-off water
2. Removed drawers and bottom three shelfs
3. Remove screw inside refrige that is holding the water tank in place
4. Remove bottom front grate on fridge (2 screws) and disconnect water line from quick disconnect (residual water will run out of line)
5. Remove bottom cover on back of fridge
6. Disconnect water line from quick disconnect on bottom left side when looking from the back of the fridge (residual water will run out of line)
7. Remove water tank from inside of fridge
8. Install new water tank - install screw that hold water tank in position
9. Route lines through hole and to the two locations you removed the old ones
10. Install both lines by pushing them all the way in the quick disconnects. Pull on them to make sure they are secure.
11. Turn on water and look for leaks
12. Reinstall bottom front grate (2 screws)
13. Reinstall back cover (5 or 6 screws)
14. Install shelfs and drawers inside fridge
  • Matt from RPV, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
115 of 130 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Fixes Symptom 4% of time
★★★★★
★★★★★
6 Reviews

Rated by 15 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This is the replacement micro switch, or dispenser switch for your refrigerator. It is gray in color and measures approximately 1 inch by half an inch. The dispenser switch is what tells your refrigerator that it is ok to dispense ice or water. If your refrigerator is not dispensing ice or water, you may have a faulty or damaged switch. Be sure to disconnect the power to your refrigerator before you begin this repair. This switch is sold individually and is a genuine OEM replacement part sourced directly from the manufacturer.

$ 57.96
  In Stock
PartSelect Number PS8259956
Manufacturer Part Number WR23X10783

Replacing your General Electric Refrigerator Micro Switch

Replacing your Micro Switch

Customer Repair Stories

Water dispenser won't always dispense water

I followed the instructions found on this website. I removed the control panel by inserting a small Phillips screwdriver in the three holes at its bottom. I used the same screwdriver to pull the dispenser assembly down but could have used a larger one. The microswitch could be seen in the assembly at that point and was easily removed by opening the "fingers" that held it in place. I attempted to pull one of the terminals off without using a pair of needle-nosed pliers and ripped the wires right out of the terminal(I was able to find a replacement at Radio Shack). Low and behold after reinstalling the new part, it did not take care of the problem.

My problem is the water dispenser does work intermittently. When we place the glass in position and hit the lever, the lights in the control panel go off and no water is dispensed. My next guess may be the water valve or the control panel. The icemaker makes ice but I have had problems with it dispensing for nearly a year now.
  • Curtis from Corona, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
27 of 45 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!

Water dispensor would not shut off

Actually this was a two part repair of which I purchased both parts. The micro switch Pt # PS296176 and also a double outlet water valve Pt # PS304374 from Parts Select as well.

The difficult part was accessing the area to get to the micro switch.

The trim had to be removed, then the cover.

Then one unplugs the board and removed the face plate which also contains the micro switch.

Once removed the two electrical terminals had to be disconnected, the micro switch installed and terminal reconnected.

Then reverse the removal procedure.

Then on to the double outlet replacement.

Suggest watching the installation video for the replacement although it was really a straight forward repair.

Two things to remember.

1. Unplug the fridge

2. Shut off the water to the dispenser

Overall it was not bad at all.

This was my first attempt at refrigerator repair and it went well.

Good luck on yours.

John
  • John from Mason, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
32 of 46 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Fixes Symptom 4% of time
★★★★★
★★★★★
10 Reviews

Rated by 143 customers 

  

Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This electronic board (Main Control Board Assembly, Control Board, Motherboard) controls the temperature and defrost functions of the unit. This control board is located on the back of the refrigerator, and measures 8 inches by 5 inches. It’s constructed of metal and plastic, and comes in green. This kit includes one main control board with built in defrost controls. If broken due to electrical surges or normal use, your fridge may experience temperatures that are too warm or too cold, or inconsistent defrost cycles. If this happens, the part should be replaced.

$ 413.05
  On Order
PartSelect Number PS2364946
Manufacturer Part Number WR55X10942

Replacing your General Electric Refrigerator Main Electronic Control Board

Replacing your Main Electronic Control Board

Customer Repair Stories

Refrigerator wouldn't cool, constant clicking noise

Unplug refrigerator. First I removed 3 screws to remove cover for Board ASM Main located on back of refrigerator then loosen Board by pressing on each of 4 plastic pins then unscrew ground wire (green) then transfer all plugs from old Board to new Board, put back new board through pins, screw back ground wire then put back cover then plug back refrigerator, took 5 minutes
  • Alejandro from New York, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
148 of 176 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!

The refrigerator made continous "whooing" sounds that increased and decreased in pitch. Sounded like a ghost. Would keep us up at night. Also noticed that the heater was not heating under the evaporator coils.

After checking the stories, the consensus of opinion was to change the mother board. I had a tremendous help from Tom Paone at quality@applianceeducator.com. He also told me to change the motherboard but to make sure that the coils were totally defrosted before starting up the refrigerator after changing the board.

Took off three nuts around the board at the back of the unit. Removed the input wires and you have to push in the plastic tabs holding the board in. Then just put the new board in place and push till the tabs click. Re-install the wires and put the cover back on.

Really simple task,

It is now a week since doing this and the unit is working perfectly. No soulds and good nights sleep. The ghost has moved on.
  • John from Holly Springs, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
556 of 645 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Fixes Symptom 3% of time
★★★★★
★★★★★
25 Reviews

Rated by 10 customers 

  

Really Easy 

15 - 30 mins 

Ratings submitted by customers like you who bought this part.   

This paddle, when your glass is pushed against it, activates the dispenser to release the ice through the funnel.

$ 41.04
  In Stock
PartSelect Number PS652226
Manufacturer Part Number WR17X11267

Customer Repair Stories

Ice funnel cracked

Followed video for replacing the ice chute flap solenoid replacement because getting to the ice funnel took same steps of disassemble. Looked at how the existing funnel was set in the housing, where and how one spring was located, where the switch and its activating arm on the ice funnel were located, took old one out and put new one in. Cleaned everything in process.
  • Jim from Glendale, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
18 of 34 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!

Replace broken ice funnel dispenser cradle

Removed outer trim by pulling it carefully out of its clips. Then disengaged the electronic display card by grabing the bottom of the card to disengage the card from the upper clips. I leaned the card forward and disconnected the wire connectors. Removed the 4 screws to take off the frame that contains the funnel. Remove the broken funnel from clips. Note study how the spring is engaged. Note position of the rubber funnel how there is a gap for the water tube. Removed the rubber funnel and attached to new funnel dispenser. Start at one end of the rubber flap and work around engaging the rubber into tabs. Replace the Funnel dispenser back into frame. Make sure the longer wire of the spring sits flat on the plastic frame and that the right elbow of the spring raps around the edge of the funnel. Secured the frame assembly back into the Refig using 4 screws and attached out trim starting withe bottom tabs engaged first.
  • David from Sparks, NV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
53 of 94 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Fixes Symptom 3% of time
★★★★★
★★★★★
7 Reviews

Rated by 12 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This part helps to contain parts for the ice and water dispenser. The overlay and dispenser board is attached on the front of the housing shield.

$ 20.48
  In Stock
PartSelect Number PS292255
Manufacturer Part Number WR17X11170
Fixes Symptom 3% of time
★★★★★
★★★★★
9 Reviews

Rated by 8 customers 

  

Really Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.   

This part is a replacement filter bypass cap for your refrigerator. If you intend to use an external water filtration system for your refrigerator, the bypass cap will allow you to do so. To use a filter bypass cap, simply screw it in where you would normally screw in the regular water filter. If you have a bypass system installed and your ice maker doesn’t make ice, your water dispenser doesn’t make water, or if there is water dripping inside your refrigerator, you may need to replace the bypass filter cap. This part is made of white plastic and is sold individually.

$ 12.75
  In Stock
PartSelect Number PS12727272
Manufacturer Part Number WR17X22070

Customer Repair Stories

GE Profile Refrigerator Plug for Water Filter

Called partselect and gave my model number for the frig. I wanted a filter plug because we did not need a frig filter. We have a whole house filter. They looked up the part, took my info, and sent it to me by UPS. It arrived fairly quickly and fit the frig perfectly. I screwed it into place immediately. It was the simplest order I have ever placed and the salesman was very pleasant and proficient. If I have more issues with my frig, I will call partselect again. Just remember to turn off the water before you start.
  • Linda from Liberty, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
33 of 53 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!

Water if refigerator door is really slow. Ice making is really slow.

Used by pass filter and problem disappeared. Of course wayer is now unfiltered. This is a GE design flaw. Also replacement filters are outrageously expensive and do not last long. We have good water here and I'll stick with the bypass.
  • Fred from Edgartown, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
41 of 59 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Fixes Symptom 2% of time
★★★★★
★★★★★
87 Reviews

Rated by 72 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This “Dispenser Door Assembly” (Door Recess Assembly, Ice Door Assembly, Dispenser Door, Refrigerator Dispenser Ice Chute Door Kit, Dispenser Door Flap, Ice Chute Door, Flapper) keeps the room air from infiltrating the freezer. Once the lever is pressed, the door flap opens and allows the ice to dispense into your container. If your door flapper is broken, it could allow outside air to enter the freezer and alter the inside temperature. You may notice frost buildup surrounding the dispenser area. The door flap can disconnect from the dispenser lever, or the tabs that hold it in place may break. Frequent use may distort the sealing face and cause air leaks and frost buildup. This part mounts in the ice dispenser, and measures approximately 3.25 inches in diameter. It is constructed of plastic and rubber, and comes in white/black. This part is sold individually.

$ 15.58
  In Stock
PartSelect Number PS964304
Manufacturer Part Number WR17X11653

Replacing your General Electric Refrigerator Dispenser Door Assembly or Flapper

Replacing your Dispenser Door Assembly or Flapper

Customer Repair Stories

Flapper not sealing. Frost buildup on inside of freezer door

Followed previous instructions from a previous post. Inserted small screwdriver in the 2 outer holes up under the face plate to remove it then removed 4 screws holding the inner assembly which allowed access to the flapper assembly. Replaced it and reassembled everything. Problem solved
  • D from ZELLWOOD, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
15 of 16 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!

This seems to be a design problem because I have to replace this part about every other year since we bought it. I tried to talk to GE but all they want to do is send a service man out to replace the part for about 100.00, But I do it for around 15.00. I just think they should find out why the rubbe

The repair is easy, just pop the grill off around the ice and water door, then there are 4 screwws to take out so the touch pad can be moved out of the way to unsnap the old door assm. and snap in the new one and wait about a year and a hald to order another one!!!!!
  • Jeff from Columbia City, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
26 of 35 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Fixes Symptom 2% of time

Rated by 16 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This part is the replacement water line for your refrigerator. It is a long plastic tube, which is 5/16 of an inch in diameter. If your refrigerator is leaking, or will not dispense water or ice, you may have a damaged water line. When you replace the water line, you may want to pick up a new water tube union as well. You can use a utility knife to cut the old water line where it is damaged, and use the union to attach the new water line to the old one. This tubing is sold individually and is an OEM part.

$ 24.89
  In Stock
PartSelect Number PS292878
Manufacturer Part Number WR17X2891

Replacing your General Electric Refrigerator Plastic Tubing - 5/16 Inch

Replacing your Plastic Tubing - 5/16 Inch
Fixes Symptom 1% of time
★★★★★
★★★★★
12 Reviews

Rated by 47 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This door recess spring or dispenser lever spring in your refrigerator is used to return the ice door to the closed position or the dispenser lever to the home position once released. You will find the spring in the water dispenser assembly, behind the main control panel. If the dispenser lever is malfunctioning or the dispenser ice door is not closing, you may need to replace this door recess spring.

$ 9.17
  In Stock
PartSelect Number PS285013
Manufacturer Part Number WR02X10585

Replacing your General Electric Refrigerator Recess Door Spring

Replacing your Recess Door Spring

Customer Repair Stories

The ice cube door located on the front of the freezer (side by side freezer/refridgerator) stopped closing.

I removed the face plate (ice/water, selection panel) from the freezer door to access and remove the solenoid which was badly rusted and replaced with a new one, and a new spring too. Very simple repair for a chronic pain.
  • Todd from Milton, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
0 of 1 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!

frost build up

flapper then bought the spring
  • JOHNNY from FORT WORTH, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
1 person found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Fixes Symptom 1% of time
★★★★★
★★★★★
1 Review

Rated by 6 customers 

  

Really Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This part is the replacement torsion-fit spring for your refrigerator. It is made of metal and is sold individually. The torsion-fit spring provides tension to return the ice funnel back to its normal position after it dispenses ice. If your refrigerator is not dispensing ice or water properly, you may need to replace the torsion-fit spring. This is an OEM part sourced directly from the manufacturer.

$ 10.39
  In Stock
PartSelect Number PS2374786
Manufacturer Part Number WR49X10233
Fixes Symptom 1% of time
★★★★★
★★★★★
1 Review

Rated by 33 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

The door recess crank for your refrigerator is located inside the water dispenser assembly. To access this part, you will need to take apart the dispenser assembly. To do this, you will need a putty knife and a Phillips screwdriver. If your dispenser door will not close properly, or ice is not dispensing properly, you may have a damaged door recess crank. This part is made of white plastic and is sold individually.

$ 13.84
  In Stock
PartSelect Number PS291908
Manufacturer Part Number WR17X10706

Replacing your General Electric Refrigerator Dispenser Door Recess Crank

Replacing your Dispenser Door Recess Crank
Fixes Symptom less than 1% of time
★★★★★
★★★★★
18 Reviews

Rated by 103 customers 

  

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

This defrost termination thermostat (Defrost Limiter Thermostat, High Limit Thermostat, Refrigerator Defrost Bi-Metal Thermostat) acts as a safety device to stop the evaporator coil from overheating, by turning off the defrost heater at the end of the defrost cycle. This part attaches to the tubing of the evaporator coil in the freezer. A faulty defrost termination thermostat may result in the defrost heater never heating and a solid frost buildup on the evaporator coil, which results in too warm temperatures. The thermostat contacts are normally closed and have continuity until it reaches 140 degrees. If this high limit thermostat is open at room temperature or colder, it is defective. This limit thermostat has an attached mounting clip and comes with pink and amber wire leads. The thermostat is 1 inch in diameter and 1/2 inch thick, the 2 wire leads are 10 inches long.

$ 29.26
  In Stock
PartSelect Number PS1017716
Manufacturer Part Number WR50X10068

Replacing your General Electric Refrigerator Defrost Thermostat

Replacing your Defrost Thermostat

Customer Repair Stories

freezer was freezing up.

took the back off and defrosted with a hairdryer. disconected the part pulled the part out cut the wires. put the other part on and instaled it. put it back together and it seems to be working just fine. thank you
  • doyle from kingston, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
3 of 3 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!

Ice cubes froze in the tray and frost was all underneath

I read stories from the website how others did it so I figured I would give it a try. I put all the frozen stuff in the refrigerator piled up. Took out the shelves. Took out 2 screws with a socket extension ( nut driver will work fine.) Remove the light bulb. lifted up on the back panel...it came right out. Saw the coils and on top the sensor. Took it off, cut the wires, spliced in the color coded new one ( pink to pink, orange to orange) Stuck it in the top coil in the original position and crossed my fingers! I put all the pieces back easily, restocked the freezer and waited. HOORAY!! My ice cubes are all separate and free. NO frost inside. A very easy fix for $20.

Note: If there is a large amount of ice build up on your coils a hair dryer works great. The drain is on the bottom anyway. Also , you may want to seal around the wire nuts to keep moisture out. I did
  • Michael from Sylva, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
5 of 6 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Fixes Symptom less than 1% of time
★★★★★
★★★★★
1 Review

Rated by 2 customers 

  

Easy 

1- 2 hours 

Ratings submitted by customers like you who bought this part.   

  No Longer Available
PartSelect Number PS966890
Manufacturer Part Number WR55X10415

Customer Repair Stories

Water and ice dispensor stopped working

You remove the old board by inserting a tooth pick in small holes on the left and right along the bottom of the interface board. Push up with the tooth pick in each hole to release the display board. Board pops loose and can be removed. Disconnect three wire connectors. Get new board and connect the wore connector to corresponding connections. Align board in position and push until it snaps in place.
  • Sean from Metairie, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
Was this instruction helpful to you?
Thank you for voting!

Ice maker working but not dispensing through door, intermittent water dispense

Thought it was the front display since the light would go on and off sometimes when trying to dispense items controlled by this panel, however the panel was not the issue. The panel goes in easy so if you ever have to do it you can, with a little muscle to get the door trim off.

The problem was actually with the main control board located in the back of the unit. Right next to the large heat sink on the board there are two 370 uf 25v capacitors, which are located to close to an item that gets hot. The capacitors had "exploded" and needed to be replaced. The actual problem, which explains the symptoms, is that the power supply is now not supplying consistent power. This could be fixed by replacing the whole main control board, your price was by far the best on this item and for less than $100 most people should probably do this, however I opted to replace the parts. $1 for two capacitors and some time and the problem was fixed.
  • Scott from Orlando, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
24 of 44 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Fixes Symptom less than 1% of time
★★★★★
★★★★★
18 Reviews

Rated by 16 customers 

  

Really Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.   

This twelve volt dispenser light bulb is a little under two inches long.

$ 17.85
  In Stock
PartSelect Number PS16554837
Manufacturer Part Number WR01X37886

Replacing your General Electric Refrigerator DISPENSER LIGHT

Replacing your DISPENSER LIGHT

Customer Repair Stories

ice door light bulbs burned out

found the correct bulbs, the hardest part.
un screwed old bulb.
Screwed in new bulb.
Waa La,
There was light.
  • Austin from New Portland, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
7 of 14 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!

light burned out

unscrewed lamp and replaced it with new one!
  • Gerald from Lincoln, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
10 of 22 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
20 GROMMET
Fixes Symptom less than 1% of time

Rated by 1 customer 

  

Really Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.   

$ 8.54
  In Stock
PartSelect Number PS285096
Manufacturer Part Number WR02X10678