Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
No power, no lights, dead dishwasher
First, I watched YouTube video's a few times. Then as I was waiting for the user interface to arrive I watched some more video's. This repair isn't too difficult but requires a lot of patience. Just pay attention to what is required to get to the user interface. Also, I recommend doing this repair at a quiet time with less traffic from kids and pets and it will take about two hours.
1. Turned off circuit breaker 2. Pulled out dishwasher 3. Disconnected switch and popped out switch 3. Popped in new switch and connected 4. Pushed dishwasher back into place 5. Turned on circuit breaker 6. Turned on dishwasher and it worked
It took a little googling and YouTubing to find the problem and solution, but once we had this UI board in hand, the installation was simple.
Most of the labor and little bit of struggle was taking the dishwasher door apart to get to the UI board.
Make sure to follow the instructions in the package to configure for your model, which was straightforward and simple enough to do.
Once the door was back together and reinstalled, she worked like a dream. The display also seems brighter to me. We haven't had the "random singing" that the dishwasher was doing before the original UI board went out either.
No illumination on controls and no response from buttons
Shut off power to the unit, removed the front lower trim and under counter screws, then I disconnected the wiring from under the door leading to the UI at the top edge of the door. Removed the front door, separated and disassembled the outer door cover, I then removed the UI control board from its housing and the clear cover and reassembled the parts in reverse order and turned the power back on. FOLLOW the included instructions on connecting the pins on the new UI by cross reference the model number.
Pretty easy repair, since I installed the DW, so knew how it went in, turn off breaker, shut off & disconnect water, disconnect drain line into disposal, siphoned water out of bottom collection basin below sump filter. Slid DW out from under counter & laid on it's side.
Glad I watched a YouTube video so I knew to pry open 1 of 2 crimp style hose clamps on the old drain pump, then made sense why this was a drain pump "kit" that included 4 or 5 standard band hose clamps.
The problem is described perfectly at the start of this video: https://www.youtube.com/watch?v=mxPpRjxVyPo
This video, between 5:30 min and 7:10 min of the video, led me to believe it was the user interface module not the master control board. https://www.youtube.com/watch?v=mxPpRjxVyPo
This video showed me how to replace the UI board on my exact model of dishwasher. https://www.youtube.com/watch?v=2scYMl-0f8s
Simply removed old gasket by hand, lined up center of new gasket (white dot was printed on the center of new gasket) with the tub latch and pressed new gasket into place. We have used the dishwasher about a dozen times since and hasn't leaked a drop.
-Disabled power. -1/4” nut driver to take off kickplate. -Unplug wires harness to door -Dismount dishwasher from cabinets and pull out 4-6 inches -uncouple spring pulley from door hinges. -Open dishwasher door about 4 inches and pull out and up to remove -Lay door down and remove 4 -T20 star bolts and two 1/4” bolts from door hinges(the door hinge has four bolts, but only remove one from each hinge that connects to the inner plastic door) -remove vent cap and push up on interior plastic door casing to separate outer and inner door. -Unbolt the soap dispenser module via 1/4” bolts and replace with new module. (be sure to line up module and gasket properly, installing 1/4inch bolts crossways, slowly tightening each bolt for a perfect seal). -Reassemble the inner/outer doors and reattach to dishwasher in reverse order. Be sure to plug the doors electric harness and kickplate. -Plug the dishwasher back in and run it through a test.
I recently replaced the user interface, which took about 30 minutes. A week later replaced the soap dispenser module, which took 20 minutes. Disassembling the door was easier the second round.
I would read this project very easy for somebody with technical skills and easy with no prior skills
The repair is easy for most if you have basic skills.
1. Cycle your unit to make sure all the water in the tub is emptied. (Start a cycle then cancel it which forces it to empty)
2. Turn off the power at the circuit/fuse panel & also turn off your water supply going to the unit which is usually under the sink with your sink plumbing.
3. Have a few old towels handy, there will be a little water but nothing that requires a wet shop vac, etc.
4. Remove the bottom kickplate (should be a screw on each side of the front of unit)
5. Disconnect the power supply wiring to make removal easier.
6. Disconnect the water supply line (have a towel handy there will be a little water in the supply line)
7. Unscrew the mounts either at the top and/or sides of the washer depending on the install method into your cabinetry.
8. Carefully slide out the unit.
9. Carefully turn the unit on its side or upside down depending on your preference to work on the underside where the pump is located. Again have a towel or two handy there will be some water that leaks out from the tub even after forcing an empty cycle.
10. The circulation pump is easy to remove. First plug the power line, there is a clip to disengage to separate the plug. A small flat screwdriver will help.
11. If this is a first time being replaced it will probably have crimp style hose clamps on the two lines coming off the pump. Again a small screwdriver will help pry it apart. Throw these away your pump kit will have new hose clamps for installation.
12. Once these clamps are removed you can slip the hoses off and the pump will be free to remove from the unit.
13. Installation is easy. Make sure the rubber hoses seal completely around the unit before clamping. Pay attention to make sure its sealed evenly, your unit will leak water otherwise once its functioning again.
14. My recommendation is to reassemble, slide the unit back into your cabinetry and hook your power and water supply up. Before you screw the unit back into place and close up the bottom panel, start a quick cycle. Within that first minute when the unit is filling and starting the circulation pump you can watch underneath and make sure your circulation pump lines are sealed and not leaking. Once satisfied, you can then stop the unit and finish securing the unit with mounting screws and closing up the bottom kickplate panel.
