This part is a door balance link kit, also sometimes known as door cable or door spring cable kit, that helps support the door as it opens and closes by connecting to the dishwasher door hinges. The kit includes two door balance links and two door balance mounts with wheels, which will replace both the left and right sides. The only tool needed is a 5/16 nut driver. Before removing the existing kit, take note of how the door balance link kit is assembled for a smooth replacement process. It is recommended to check the door springs in case they need to be replaced as well.
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Part Videos
Replacing your KitchenAid Dishwasher Door Balance Link Kit
Troubleshooting
This part fixes the following symptoms:
Door latch failure | Door won’t close | Noisy | Leaking
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Jeff F - March 12, 2024
Verified Purchase
Excellent Service & Parts!!
Finding the part on their website was quick and easy and once it arrived I was able to install the part in less than two minutes! The PartSelect website had an excellent "How To" video which showed me exactly what to do and what to expect. Made the job much easier for me.
★★★★★
★★★★★
Ryan D - October 12, 2023
Verified Purchase
Great part, no instructions but figured it out
This part isn’t identical to the part I replaced but it was identical in the places that really mattered. It didn’t come with instructions but I was able to find a YouTube video to help me install this part.
★★★★★
★★★★★
Kevin S - August 29, 2023
Verified Purchase
Perfect fit!
Slightly challenging to confirm the appropriate part but it fit and worked perfectly.
★★★★★
★★★★★
Sandra S S - July 8, 2023
Verified Purchase
Correct part
Great condition, correct part for the appliance. Fixed!
★★★★★
★★★★★
Michael C - June 30, 2023
Verified Purchase
Perfect Fit
This was a easy repair, very happy work great after the repair was made
★★★★★
★★★★★
Matthew V - June 14, 2023
Verified Purchase
Quick and easy
Perfect, easy to install after watching video
★★★★★
★★★★★
Robert B - April 27, 2023
Verified Purchase
Dishwasher repair
Parts received in reasonable time, good quality, reasonable pricing.
★★★★★
★★★★★
Daniel B - March 18, 2023
Verified Purchase
Good part
Was very expensive for what it is however worked well .
★★★★★
★★★★★
Chris H - January 31, 2023
Verified Purchase
Worked as expected!
PartSelect made finding the right product to repair my dishwasher door super easy. The instructions for installation were clear and accurate. Even I could do it :)
★★★★★
★★★★★
Robert L - October 6, 2022
Verified Purchase
Easy install
Easy to install. Works perfectly.
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Customer Repair Stories
Average Repair Rating: 3.9 / 5.0, 184 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Kids loved to make squeaky sounds opening and closing the doors, finally snapped the door balance link on one side.
1) clear out the dishwasher 2) remove unit securing screws from top or sides of DW and cabinetry near the top or under the counter top 3) gently pull the dishwasher from the cabinetry about 20" is plenty, mind the connecting hoses and electrical connection 4) close the door! pull back the insulation from the area of the hin
... Read morege and photograph both sides - this will save you the pain of going online 5) you will see the cord, the tensioning wheel assembly and the door balance spring on both sides 6) with the door closed to relieve tension on the cord, remove the cord from the balance spring - this can be done w/o tools at this point 7) remove the 5/16" screw from the plastic tensioning wheels and remove the tensioners, cord - leave the springs in place if not replacing them 8) install the door end of the cord to its hook on the hinge, install the new tensioning wheel assembly, install the old 5/16" self tapping screw through the lower wheel and into the outer hole in the frame 9) thread the cord from the door over the upper wheel and lower wheel. the lower wheel has cord retaining tabs to hold the cord on the assembly 10) hook the eye end of the cord to the balance spring and you are finished with the first side - repeat operations for the other side, reposition the insulation and slide the washer back in its cavity - do not forget to reinstall the stabilizing screws in the upper washer frame 11) you've done it! 12) have a cuppa and do your second washer that hasn't failed yet - it will soon.
One Spring and both Balance Link Kits were broken. The repair itself was incredible easy, especially after watching the repair videos. Maybe 2 minutes per side. The moderately difficult part was removing the water supply and drain lines. Our dishwasher is some distance away from the kitchen sink. The supply and drain lines are routed behi
... Read morend and through some lower cabinets making reconnection a bear. Finally used a wire coat hanger as a guide and was able to re-thread the lines through the cabinets. The dishwasher could not be removed from its cabinet without first removing these lines.
pulled the dishwasher out (took the most time-1 hour) and 30 min. to install new door balance kit and springs. Replace both sides while the unit was out.
replacement of the door balance cord very easy to. pulling the dishwasher out from the wall required plumbing disconnect which was much more difficult.
Dishwasher door "flopped down", detergent dispenser did not open, built in unit fastening screws replaced.
So after 4 yrs wifey not happy which makes me not happy. Biggest issue was figuring out how to pull built in dishwasher out. Not really that tough. Pull base plate, disconnect water supply, pull drain line then pull unit out. Ordered parts (two new springs, set of link kit, new dispenser). Once out just followed the PERFECT instructi
... Read moreons sent to me with my order from PartsSelect. Took a couple hrs but I was in no hurry. Probably saved myself over $500!
Hardest part was pulling dishwasher away from cabinet, making sure to not disturb water and drain line. I replaced both door springs which are on the two sides and attached to the dishwasher frame towards the back. This necessiatated pulling the dishwasher about 2/3 out of cabinet. After attaching both springs to frame, replacing the bal
... Read moreance kit was a breeze .One screw to remove and then replace with new pulley unit. Attach the supplied cord with attached fittings to spring and then around two pulleys and mounting point on frame. Done . Push dishwasher back into cabinet, reattach two screws to underside of counter. Probably did not require new springs as they seem heavy duty and were not broken upon examination but ordered them also and replaced just in case. Most problem would be with broken cord in balance link kit
Ordered the part. Called my son who brought over his toolkit. Played him the repair video on my iPad and he replaced both Door Balance Links. Door works great now.
JUDITH from SARATOGA, CA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
1 personfound this instruction helpful.
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Door would slam down if you did not hold it
Replaced door balance link kit and door opens easy does not squeak or slam down.
Clint from OAKDALE, CA
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
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Door balance link broke from door spring
Followed a repair video.
Ricardo from ELLICOTT CITY, MD
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Wrench (Adjustable)
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One day when opening the door there was a "Snap" and the door fell open.
I first went on line to the KitchenAid repair web site and found my problem listed and instructions given . This first of all led me to a parts drawing for my model and then to the site connection to order the parts and receive the instructions. The parts arrived quickly and the instructions were thorough and easy to follow. This was a go
... Read moreod experience for me.
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38 questions answered by our experts.
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Liam
July 20, 2017
I’m having problems with my dishwasher door. I recently replace the ropes and then I replaced the pulleys and yet the door is still flimsy and barely holding itself up. I need advice on how to move forward
Hi Liam, based on your description you should check the springs on the door. It sounds like they are weak, which would cause the door to act that way. You should also check to see if the springs are in the right place on the base. Please let us know if you have any further questions!
33 people found this helpful.
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Abby
December 3, 2017
The door to my dishwasher just slam open. No resistance when opening. Not sure which part I should order.
For model number KDTE104ESS0
Hello Abby, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is Part Number: PS972325, Door Balance Link Kit.This part is a door balance link kit, also sometimes known as door cable or door spring cable kit, that helps support the door as it opens and closes by connecting to the dishwasher door hinges.Hope this helps!
29 people found this helpful.
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Susanna
July 31, 2018
When lowering the door, last night, i heard a popping sound...the sound you hear when a cord, or spring snaps. now, when lowering the door it seems heavy....as though there is nothing to help hold it from flopping down. my door is extra-heavy, as it has a wood panel. thanks for any guidance you can give me.
For model number KUDS03FTPA3
Hello Susanna, Thank you for the question. I suggest checking the Door balance Cables on each side of the door. The cables help support the door as it opens and closes by connecting to the dishwasher door hinges. PartSelect #: PS972325, This part is a door balance link kit, also sometimes known as door cable or door spring cable kit.The kit includes two door balance links and two door balance mounts with wheels, which will replace both the left and right sides. The only tool needed is a 5/16 nut driver. Before removing the existing kit, take note of how the door balance link kit is assembled for a smooth replacement process. It is recommended to check the door springs in case they need to be replaced as well. Hope this helps!
20 people found this helpful.
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Simon
July 20, 2017
So one of the links broke on my dishwasher and I have to buy this kit to fix it. I know the kit comes with 2. So my question is do I have to replace both or can I just save one for a rainy day?
Hi Simon, although you do not have to replace both sides together, we do recommend doing so. This is because it will create an even wear, and the unbroken one has potentially been weakened. Best of luck with this repair!
16 people found this helpful.
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Jade
July 20, 2017
My dishwasher is being the biggest pain!! I just recently had a repair man in here and I don’t want to do that again so i’m looking for help on how to fix it, or even just diagnose it. The door wont close properly and I think it has something to do with the alignment. Its not completely straight, and tbh looks a little lopsided. What should I do
Hello Jade, by the sounds of things your dishwasher door has been lifted off the hinge pin. To fix it you must lift the door, and see if you can pop it back on to the hinge pin. If you are not able to, you may need to pull the unit outwards to access the hinge assembly. If you cannot get the door back onto the hinge pin, you may need to replace the hinge assembly because it may be damaged. I hope this helps.
10 people found this helpful.
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Sarah
September 15, 2017
I can't reattach the lower arm that sprays there isn't anything for it to clip onto. I have a Kenmore quiet guard
For model number 58715142400
Hi Sarah,
Thank you for the question, I suggest maybe checking the diagrams for your model number to see if you are missing any parts. There should be a Spray Arm Nut, PartSelect Number PS420799. Then there should be a Base Filter Part Number PS3655066 and then the Filter Ring, Part Number PS420499. These parts should fit all together.
Hope this helps!
6 people found this helpful.
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Bob
September 26, 2017
What is the length of the cord on this part? I bought one from another place and it was too short.
For model number KUDP02FRSS0
Hi Bob,
Thank you for your question. Unfortunately the manufacturer does not give us specifications on their parts. We have taken a picture of this part on a one inch grid background. Each half of the cord are approximately 12". I hope that helps. Good luck with your repair.
6 people found this helpful.
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Bonnie
January 22, 2018
The door will not stay closed. Has been working fine until today. Tried the troubleshooting turn off at the breaker. Cancelled out all the programs. Checked the racks for anything hold it. Still will not close. Dishwasher is a little over 1 year old. I can get it to close but it pops open again unless i hold it closed. If it has hopped off the pin, how do i fix it and does the fix require a lot of strength ?
For model number KDFE104DSS1
Hi Bonnie,
Thank you for your question. If the door is not latching correctly, there are some parts that you will need to check to see which one is causing the issue. You will need to check the door balance link kit, the mounting brackets, the door springs, the adjuster clips, the door hinges, the door strike and the door latch. I hope this helps. Thank you and have a great day!
6 people found this helpful.
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Thomas
October 8, 2017
The top drawer of the dishwasher will not stay in. What do I need to do?
For model number KUDS01DLWH6
Hi Thomas, Thank you for the question. If the rack is coming off the end of the rails when you pull it out you will need to check the rack stops. The stops fit in the end of the rails that attach to the inside wall of the dishwasher and prevent the rack from coming all the way out and off the rails. Hope this helps!
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Deborah
September 6, 2017
The dishwasher door is extremely heavy when lowering to put dishes in. What part would you suggest i need to fix the problem?
For model number 66513793K603
Hi Deborah,
Thank you for your inquiry. The door balance link kit is the most likely cause for this, I would also suggest checking your hinges and checking your door springs as well. Good luck with your repair.
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