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Alan
February 4, 2018
Before I purchase the part (damper assembly) and replace it, what are the steps to access the area of the damper assembly?
For model number ZISS420DXASS
Hello Alan,
Thanks for your question. This part is located under the fridge top. Unplug the fridge, remove the light cover, and the damper will be behind some styrofoam close by.
I hope this helps.
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Daniel
November 8, 2019
My water filter keeps freezing up - do i need to install a new damper kit?
For model number ZISB480DRI
Good Day Daniel. Thank you for your question in regards to your unit (Model Number ZISB480DRI). Based on our research you may need to replace the Temperature Sensor (PartSelect Number PS304103) in your unit. You can order this part either online at our website www.PartSelect.ca or by calling us by phone at 877-910-4612. Best Regards.
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Antonio
February 16, 2022
I need to understand what the difference for the following part numbers:
WR49X10107
WR31X10017
Thank you.
For model number ZISB480DMA
Hi Antonio,
Thank you for your question. Part number WR49X10107 is an air damper that helps circulate the air in both the fresh food and freezer sections of your refrigerator. Part number WR31X10017 is an air dampener assembly used to circulate the air through chill drawer of your refrigerator. If you would like to place an order for these parts, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
I changed all sensors and the fresh-food section is still too cold what else do you think I should change, I had ordered the water tank from you cause it bust from freezing and I don't want that to happen again thanx.
For model number ZISB420DMC
Hi Thomas, thank you for the question. Based on the description that you have provided, we would recommend checking the damper control assembly, part number PS966618. The air damper control opens and closes to let the proper amount of cold air into the refrigerator compartment. If the damper does not close properly, it will let too much cold air into the refrigerator. If this part is faulty, you may need to replace it. We hope this helps!
