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964304-1-S-GE-WR17X11653        -Dispenser Door Assembly or Flapper
964304-1-S-GE-WR17X11653        -Dispenser Door Assembly or Flapper 964304-2-S-GE-WR17X11653        -Dispenser Door Assembly or Flapper https://www.partselect.com/Schematics/GE/00120714i01.gif

Dispenser Door Assembly or Flapper

Your Price

$7.53
Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS964304
Manufacturer Part Number WR17X11653
Manufactured by GE

The dispenser door assembly (or flapper) is what opens to release the ice once the lever has been pressed. This part mounts in the ice dispenser. The cranker no longer comes with this part. You can use the original crank. The crank is sold separately depending on the model number of the appliance. For this repair, all you will need is a Phillips screw driver and a small flat blade. Disconnect the power, remove the escutcheon from around the dispenser, lift up the control panel, disconnect all wire connectors, use a screwdriver to remove all four screws of the housing, and lift the housing out. You will now see the flapper: push the tabs that are securing it in place to remove the piece, install the new flapper by lining it up and snapping into place.

This part works with the following brands: General Electric, Hotpoint, Kenmore.

This part works with the following products: Refrigerator.

This part fixes the following symptoms:

  • Door Sweating.
  • Ice maker won’t dispense ice.
  • Frost buildup.
  • Leaking.
  • Not dispensing water.
  • Freezer section too warm.
  • Door won’t open or close.
  • Freezer not defrosting.
  • Ice maker not making ice.
  • Ice maker dispenses too little ice.
  • Fridge too warm.

Videos For installing this part.

Questions & Answers

Ask our experts a question on this part and we'll respond as soon as we can.

Most Helpful

Question:

I changed the water valve, but still no water dispensing. The ices works for both crush and cube when i select dispense. Only the water still will not come out. I tried to see if the water gets to the connector at the bottom of the door and it dose. But no water will dispense from the outlet in the door.

clifton for model number GSH25JSRFSS
Answer:

Hello Clifton, thank you for contacting us. That sounds like you may need a new water filter, they can become clogged and prevent water from passing through. The part number for the water filter is PS8746144 you may also need the adapter if you have not changed it before, part number PS220347. Hope this helps!

Related Parts: Ice and Water Filter
1 person found this helpful.
Question:

If i replace the ice flapper since it will not close would i need any other parts

Debbie for model number GSS25WSTASS
Answer:

Hi Debbie, Thank you for your inquiry. The cranker no longer comes with this part. You can use the original crank from the old part. I hope this helps. Thank you and have a great day!

1 person found this helpful.
Question:

Do you have a help video and if so where do i fine it

FRan
Answer:

Hello Fran, thank you for contacting us. There is a how to video just under the image of the part. You can follow the link below, good luck with the repair! https://www.partselect.com/PS964304-GE-WR17X11653-Dispenser-Door-Assembly-or-Flapper.htm#RepairVideo

1 person found this helpful.

Most Recent

Question:

I'm getting freezing inside the shoot of my ice maker and by the ice maker dispenser. I order a new flapper.I also have inconsistent dripping coming from where the water comes out.If I dispense more water it will stop.I don't believe this has to do with the faulty flapper because it comes out the white tube. What could the issue be?

Brian for model number GSH25KGMDBB
Answer:

Hi Brian, Thank you for the question. I suggest replacing the Dual Inlet Water Valve,PartSelect Number: PS304374.If the valve is defective it will become "stuck" open and allow water to flow through creating the dripping.It can also cause the water to sit in the tubing and cause the freezing. Hope this helps!

Related Parts: Dual Inlet Water Valve
Question:

I am needing to order a new dispenser cradle for my fridge. When i try to order with this site it's telling me part not found the part i am needing is in the diagram freezer door #69. Pleas advise me on how i can order this part

Nicole for model number CSS25USWCSS
Answer:

Hi Nicole, Thank you for your question. I have listed the part that you are looking for in a link below for you. Good luck with your repair.

Related Parts: HOUSING SHIELD DISP KIT
Question:

I have a GE profile side by side. The flap that you push a glass up against to dispense ice, water, crushed ice, etc. Is getting harder and harder to push back. I am now using my hand to 'wiggle' the flap until it unsticks. Any idea on how to correct this? Ps> i live in an area where the water is hard. Thanks!

Janet Horst
Answer:

Hi Janet, That is a good question. From what you described you may have to replace the dispenser lever. I hope this helps.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.6 / 5.0, 66 reviews What's this?
 

1 of 2 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Very Difficult
Time to do repair: 1- 2 hours
Tools: Pliers
Customer: salomon from dallas, TX

Flapper gaskeet dried out

The video to replace the flapper looks easy, howerer the first step is to remove thestic cover of the icemaker. In my refrigerator model (as oposed to teh one shown n teh video) teh coved if firmly attached and goes under the refrigerator external plate so I was never abel to take it oot (so step 1 failed).
I was able to replace the flapper TROUGH the whole whre te ice comes from! this took lots of patients and someone with small hands!

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1 of 2 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: George from HOSCHTON, GA

Frost collected in the ice dispenser shute clogging it

Replace the flapper and this solved it. The video provided was excellent and allowed me to do this repair myself.

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1 of 2 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: joselito from riverview, FL

Ice building up in the ice dispenser chute

Under the control panel there are three small holes. Insert ballpen or small flat screw driver on both outer holes to push a tab lock that holds the control panel in place. Then pull out control panel and three set of wires will be exposed and disconnect wire connectors (connectors have different sizes so you wont get confused in reconnecting). Unscrew four screws on each corner that holds the ice dispenser assembly (a part where you push your glass against to dispense ice or water. The flapper is exposed and easy to replace.

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2 of 5 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Victor from Houston, TX

The compartment behind control panel with snow

This time I did not make repair. I have purchased only to have spare parts. I have changed this parts recentely and I think this parts are not strong enough to work more than two or three years.

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1 of 2 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: GARY from LIVONIA, MI

Ice maker clogging up from frost build-up

Turn off power
Remove operator faceplate by pullling out on outer lower corners
Disconnect wire connectors from circuit board
Remove four screws from dispenser and pull out dispenser assy
Replcae Door ASsembly
Put everything back in place
Power up
Job Done

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1 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: john from Sicklerville, NJ

Ice damming and freezing blocking dispense door

I unplugged the unit and removed the modeling around the beverge center on the exterior door. At this point I was able to remove the face place to the icemaker and gain access to the ice maker doors csrews. I unscrewed them and replaced them with the new part and reassembled in the reverse order. Generally an easy fix for a poor design for novice handy man/women...

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1 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 1- 2 hours
Tools: Screw drivers
Customer: Richard from Bradenton, FL

Icemaker door wouldn't close properly

Removed front panel and control touch pad to access solenoid and door recess assembly.
Replaced solenoid and door recess assembly. Didn't need spring and crank door.
Wish you could have supplied new screws, as the original are very corroded and I can't find them atv any hardware store.

Thanks

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1 of 2 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Ken from Wesley Chapel, FL

Froze in freezer

unclipped and replace with new part.

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1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Charles from Waterford, MI

Ice dispenser wouldn't work.

I watched the video and armed with that information and a few inexpensive parts replaced the defective solenoid, flapper and crank arm. I'm pretty handy and this was easy! I discovered quite a bit of mildew up and behind the panels and was able to clean those panels completely while they were removed. The screw heads were a little rusted so I made sure to use a new Phillips screw driver with the exact size tip and some moderate finesse to loosen or remove the screws. I will return to Parts Select in the future for any appliance repair parts. Thank you!

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1 of 3 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Robert from North Topsail Beach, NC

Ice dispenser chute icing up

Replaced dispenser flapper

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0 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Bill from Venice, FL

Ice maker dispenser chute frosting up

Before starting my repairs I checked for part suppliers online. Partselect was one of the first I saw. They also had instruction videos. After watching the video, I took apart the ice maker and found the solenoid had rusted. I replaced the solenoid and while everything was apart I replaced the crank, spring and the flapper. The entire process only took about 20 minutes and that was only because of their informative videos.

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0 of 1 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Screw drivers
Customer: JAMES R. from INDIAN SHORES, FL

Moisture seeping into freezer through ice dispenser

Removed ice dispenser trim from bottom-up and then removed control panel by gently pulling up from the bottom. Removed four screws holding dispenser chute and then two screws holing flapper assembly. Replaced gnarly old flapper with a new one and put all removed pieces back together.

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0 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Larry from Harkers Island, NC

Ice keep coming out when the funnel ice display was push in to get ice

Pulled the front panel off and let it hang by the wires, removed 4 screws replaced the new funnel ice display and spring works great.

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0 of 1 people found this instruction helpful

Parts Used:
  • Dispenser Door Assembly or Flapper
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: HERBERT from Harlingen, TX

Gasket was shot

took off the panel, took out 4 screwws, took out old flap, installed new flap, put screws back in , and put trim back on.

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0 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: DSavid from Bristol, CT

Ice door was not closing fully

I followed the video that was posted in the section. It was very helpful. I wasn't sure on how to remove the panel and the video explained it completely.

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Model Cross Reference

This part works with the following models:

PartSelect Number: PS964304
Manufacturer Part Number: WR17X11653
Brand Model Number Description
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