
Helix WR17X11457
$
28.54
Special Order
PartSelect Number PS964132
Manufacturer Part Number WR17X11457
Manufactured by
GE

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Product Description
Helix Specifications
This helix is a genuine OEM replacement part for the ice dispenser in your refrigerator/freezer. The helix helps dispense ice. To replace this part, remove the ice bin and let it warm up. Remove the front cover and auger nut to access the helix. Replace the parts in reverse order.

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Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice
This part works with the following products:
Refrigerator.
This part works with the following products:
General Electric, Hotpoint.
Part# WR17X11457 replaces these:
AP3206383, 1091958
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Customer Repair Stories
Average Repair Rating: 3.5 / 5.0, 3 reviews.
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Helix was free wheeling in the ice maker
Helix plate keyed hole was stripped keeping the helix from rotating with the auger. I bought an auger too, but didn't need it as the auger is a harder material than the helix plate and was not worn where the plate contacts it. TAKE PICTURES of the dispenser blades area before taking them off the auger shaft.
Other Parts Used:
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Terrence J from Wheatland, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
18 of 27 people
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ice maker broken
I removed the 4 screws from the cradel then I wedged the tabs open on the unit and removed the main operating mechanism .Ithen removed the broken parts and reassembled the mechanism I put the unit back together in
reverse order. It works just fine.
reverse order. It works just fine.
Other Parts Used:
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Loren from Massena, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
8 of 15 people
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Drive Cup Broke and Helix Cracked
Pulled Ice bin out and emptied ice out of bin. Removed 4 screws holding bin to frame and seperate bin from frame. Takeoff or loosen dispenser arm that has 1 screw holding it. On the sides in the front I pushed tabs in and pulled up on front auger/chip assembly area using two screwdrivers to hold tabs in. Pulling assembly up took a little pressure by hiting down on main ice bin to disengage and watching to see that tabs were also disengaged at same time. After that it was take c-clip off loosen nut and disassemble. You might want to draw a diagram as to how everything was in place or take a picture with your camera phone to make it alot easier for you to remember how everything went. Remove and Replace parts and assemble in reverse.Once you start to do it you'll see how it goes so easy, hopefully I didn't miss to many steps but if I did You'll see what needs to be done to go to the next step.
Other Parts Used:
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Michael from Surprise, AZ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Wrench (Adjustable)
32 of 40 people
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Customer Reviews
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
Licata L - June 9, 2018
Verified Purchase
Easy if you look it up online.
Part was delivered as described. Definitely look up how to pull it apart online first as the metal ice blades are tricky.
DAVID G - April 4, 2018
Verified Purchase
Proper part, fast delivery, good repair
The part was exact. The repair on a scale of 1 to 5, 5 being the most difficult, was a 2.5. The delivery was quick, and the telephone information, regarding other parts that should be considered when doing this small job, was very helpful.
Hugh C. L - March 28, 2018
Verified Purchase
Could not use
It was unclear what parts that I needed. In the end, I found the entire assembly (drawer, auger, helix, etc.) for a good price from a different vendor
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS964132
Manufacturer Part Number: WR17X11457
Manufacturer Part Number: WR17X11457
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