If you notice that your refrigerator or freezer is noisy or too warm, you may need to replace the evaporator fan grommet. This part is red in color, and is about 1 inch in diameter. The evaporator fan grommet is located behind the evaporator fan cover in the back of the freezer. You will need to remove the evaporator fan cover to access the evaporator fan and complete this repair. Before you begin this repair, ensure the power to the refrigerator is disconnected. You will need a pair of needle nose pliers, a small flat blade screw driver and both a 1/4 and 5/16-inch nut driver to complete this repair.
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Part Videos
Replacing your General Electric Refrigerator Evaporator Fan Grommet - Red
Troubleshooting
This part fixes the following symptoms:
Noisy | Fridge too warm | Clicking sound | Freezer section too warm
This part works with the following products:
Refrigerator, Freezer.
This part works with the following products:
General Electric, Hotpoint.
Part# WR02X12008 replaces these:
AP3795810, 1091586, WR02X10519, WR2X10519
Customer Reviews
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★★★★★
★★★★★
Dennis M - January 17, 2024
Verified Purchase
Not that easy a repair, but i got it done.
All of the parts that i used worked perfectly, Next day delivery worked well, I needed the parts fast.
★★★★★
★★★★★
Pete P - July 27, 2023
Verified Purchase
Exactly what was needed
Part arrived in a timely manner and fit correctly.
★★★★★
★★★★★
David B - May 13, 2021
Verified Purchase
worked as expected
I bought two grommets for either side of my refrigerator fan motor. I was glad I bought new ones for when I replaced the fan motor. The old grommets had worn down and become stiff. New fan motor with the new grommets and new rubber bumpers have got my fridge running quietly again.
★★★★★
★★★★★
Salvatore L - March 31, 2021
Verified Purchase
Easy to replace
back in working order
★★★★★
★★★★★
Thomas R - March 6, 2021
Verified Purchase
Easy to replace, but was not needed and did not fix the vibration noise.
Thought replacing these would solve the fan vibration noise, but the existing were like new. Replaced them anyway and, as expected, it din't solve the problem. Going to see if the motor is the real issue.
★★★★★
★★★★★
Paul K - June 12, 2020
Verified Purchase
Fast ship
Correct part fast ship
★★★★★
★★★★★
Kenneth K - May 25, 2020
Verified Purchase
after watching the u-tube videos how to replace the evaporator motor and the grommets it was a easy repair
the parts came fast, and were exactly as the originals, so it was a easy repair...…..
★★★★★
★★★★★
Carrie Q - February 18, 2020
Verified Purchase
Great Instruction video, make it easy to fix
It was easy to fix the problem by following the video
★★★★★
★★★★★
Victor G - October 24, 2019
Verified Purchase
The part was easy put in everything worked out
There was another part I ordered ended up not using it but I was charged for two and two were shipped. I may need to send both parts bat
★★★★★
★★★★★
Wayne M - October 10, 2019
Verified Purchase
Fixing noisy refrigerator
Didn’t really need that particular part but replaced it anyway
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Customer Repair Stories
Average Repair Rating: 3.4 / 5.0, 29 reviews.
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noise from fan blade hitting refrigerator interior panel.
The hardest part of the repair was emptying the freezer, next was getting the fan off of the motor shaft, The only reason the job was difficult is because i am 67 years old and not as flexible as i used to be.I had a tough time getting the fan off of the motor shaft, but i got it off with the use of a vise, and had to use the hammer and a
... Read more socket to install a new fan blade.
It has been my experience that these motors sometimes die when the refrigerator is overfilled and motor strains to keep refrigerator cold. And this motor is used in several models of refrigerators. That said, sometimes the hook-up is slightly different between other units. The available video is good, but like I said, circumstances wil
... Read morel be slightly different between various models.
After cleaning out freezer (plug disconnected first), start to remove outer plastic covers. If you want to keep track of the different steps, you can take pictures with your cellphone. And if there are any connecting wire attachments you think you might not remember, again, you can take a picture, or label with tape (colored tape, or by writing on the tape). And for keeping track of the different-size screws, I place them in a muffin tin, keeping an order of left to right and top to bottom in the tin. When removing Styrofoam blocks in bottom center, make sure you remove any remaining ice underneath in the hole so refrigerator can "breathe". Freezer air is moved below to refrigerator compartment, so a blocked vent hole will strain refrigerator as it tries to maintain its temperature setting and can be the cause of your failed motor.
After replacing motor onto bracket with grommets and blade, don't completely tighten. Position plastic cover with hole opening over motor and blade assembly. Twirl motor blade to see if there is any interference with cover. If not, take away cover and tighten motor on bracket. If there is any rubbing, adjust motor/blade assembly accordingly before tightening in place. Putting everything back together is in reverse order.
Fast and easy-great video instructions for each part ordered. All parts perfect fit. My refrigerator is running like new again-good for another 10 years!
The fan motor on our 48" GE Monogram refrigerator was making a lot of noise
Emptying the refrigerator and freezer and sliding that beast out of the cabinet was half the battle. Once the unit was out, it was a bit difficult removing the top and back panel to gain access to the fan motor (all of that is on top on our fridge). Once I gained access, replacing the fan motor was relatively simple. Although the video
... Read more on Parts Select showed a model where the fan motor was located in the freezer compartment, the rest of the instructions in the video for changing out the fan motor and splicing the new motor wires to the existing wire harness (different connection) were very helpful. I was glad I purchased new rubber bumpers and grommets and a new compression ring to hold the fan in place. The old rubber grommets were pretty worn. I also took the opportunity to vacuum out all the dust that had accumulated over the years in areas that aren't accessible from the front. The next most difficult part of the repair was maneuvering the unit back into the cabinet. Probably would have been easier if I had a helper. The new fan has been running well and quietly since the repair. Thanks Parts Select!
Fan was not centered in the middle of the back panel opening.
Bent the motor bracket down, then using a rat tail file, elongated the holes in the back panel of the refrigerator to secure the fan in the "centered" position. This was a problem that was with the refrig. since it was made. The parts involved were perfect. NO problem at all installing them.
James from GREENSBORO, NC
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
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the evaporator fan motor was making noise sometimes, but not all the time during the cooling cycle
after watching how easy it was to get to the evaporator fan motor on u-tube, I took out the motor to inspect it......the motor had about 1/8 inch shaft end play and a slight amount of play on the shaft, the rubber grommets looked OK.....I then put it back together......since the motor was the only moving part in this location I figured it
... Read more had to be the part making the noise, so I ordered a motor and 2 grommets …...the replacement motor also had 1/8 inch end play on the shaft, but no play on the shaft....I installed the new parts and it has been a week now and no noise.....SUCCESS!...….the shaft on the motor protrudes from the motor, and the fan is mounted about 1 1/4 inch away from the bearing in the motor and the fan is unsupported, so I ASSUME that the slight amount of play on the shaft caused some harmonics which caused it to make noise some of the time, but not all of the time......
Find a video on youtube. Remove 6 screws. Pull the Styrofoam part up before removing the panel. Unplug and Remove the fan assembly. You will need a NUT DRIVER to take the bracket off the backing plate. I ordered the red grommet and the red bumper. You need TWO of the red grommets if that is the problem. My freezer was about 8
... Read moreyears old, and the grommets were worn and compressed, the bumper was not. Replacing these parts DID NOT FIX the problem. I needed a new motor. I probably disassembled and reassembled this stuff about 7 times before I got all the parts and tools. Each time I had to unload the freezer.
Remove ice maker and all of it's accessories in order to remove the panel covering the fan. Don't drop the screws! Unscrew the lower fan bracket. You will see the lower red rubber grommet. Hold fan motor with one hand and push the fan off the shaft and into the compartment above. Then remove the round retainer thing below it by holdi
... Read moreng it and pulling down on the motor assembly. Install new grommet on upper part. and put it all together. REMEMBER where the fan is on the shaft. It has about one inch of shaft placement. I put mine so that most of it was above the hole that the fan goes into and about 20 percent showing below the sheet metal. Also check to see if your fan is damaged. Mine was not. This refrigerator has been awesome! I have had many issues but have been able to fix all of them for the last 15 years!
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Matthew from Escondido, CA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
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Fan became noisy
First unplug freezer and empty contents, then remove the screws from the air deflector, carefully remove styrafoam air deflector block then remove back panel for easy access. Fan will be easy to switch out from there. I highly recommend the You Tube video which is where I got my basic instructions.
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13 questions answered by our experts.
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Terry
December 30, 2017
At times we hear a whirring sound that is not smooth. It seems to go slow then faster then will slow down again (never did this before, quite noticeable)--freezer does freeze food but ice cream seems always a little too soft. Can you help?
For model number gcl22kgresv
Hello Terry,
Thanks for your question. Check the grommets for the evaporator fan motor and replace them if they are loose or broken. Aside from that, check the evaporator fan motor itself. It may have ice clogging it or the fan blades may be damaged.
I hope this helps.
My fan is contacting the evaporator housing cover when it spins and making a lot of noise. I have replaced the fan blade already. Could it be the grommets worn out and not causing the blade to turn properly centered? The fan turns freely. Could the cover itself have warped over time and now contacts the blade as it turns? I assume the motor itself is ok, since it works. Thanks and you guys have a great site. It’s helped me many times!!!
For model number PSHS6MGZBESS
Hi Walter,
Thank you for your inquiry. If the grommet has worn out they could cause this issue where they are not properly securing the fan blade. If you would like place an order for the grommet, you may order it online, through one of online chat sessions or by calling our customer service line and anyone would be happy to assist you. I hope this helps. Thank you and have a great day!
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Margaret
October 19, 2017
How do I know if the grommets need to be replaced. There is a terrible noise coming from the freezer. The fan spins freely, so I believe the problem is not the fan motor. Aside from the grommet, what else could cause the noise.
For model number GTH17DBDFRWW
Hi Margaret, Thank you for the question. If the grommets needed to be replaced the fan blades would have a wobble to them as they spun. If they spin smoothly and freely I suggest replacing the motor. Hope this helps!
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Ken
January 15, 2018
The freezer is making a loud noise. It lasts for a little bit, then it stops. We had it fixed once for the same problem when it was under warranty. What would make that happen ?
For model number PTS25LHSARWW
Hello Ken, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: evaporator fan blade, evaporator fan motor, the red and blue evaporator fan grommets, the fan bracket, and the condenser fan motor and fan blade Hope this helps!
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Wayne
December 11, 2017
How do you test control board to ensure that it is not fault for not starting
For model number HSS25GFPHWW
Hi Wayne, Thank you for the question. You can check to make sure that the overload and relay are getting 120 vac to it with a multi meter. If it is then the most likely cause would be a defective compressor. If no power then the control board would likely be the issue. Hope this helps!
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Marissa Castro
June 25, 2019
My freezer is not freezing, could it be the evaporator fan?
For model number GSS251FRE
Hello Marissa, thank you for your question. I would recommend testing the following parts first. It sounds like the defrost cycle is not cycling off. The parts are : Defrost Thermostat Part Number: WR50X10068, Temperature Sensor Part Number: WR55X10025, Defrost Heater and Bracket Assembly Part Number: WR51X10055, and Evaporator Fan Motor Part Number: WR60X10185 first. If those parts are tested and are functioning correctly the issue would be with the electronic control board. I hope this helps!
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Shane
November 2, 2021
Is the part PS963756 (Red Grommet) interchangeable with part PS284555 (Black Grommet)? The video under the title Evaporator/Condenser Fan Grommet seems to indicate this. Due to back order delays I cant seem to get a red grommet. With my make and model of fridge do I need two reds, two blacks or a red & black? The evaporator fan in the freezer part of the fridge is noisy and I wanted to change the motor and grommets at the same time. Thanks
For model number MTS17BBSERWW
Hello Shane, Thank you for the question. The Black Grommets can replace the Red for the Evaporator Fan Motor. We hope this helps!
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Joe
May 25, 2022
Are f+r grommets the same size on condenser
For model number GTS18XCSARWW
Hello Joe, thank you for the question. The Evaporator Fan Grommets, PartSelect Number PS963756 are the same size and part for the front and rear. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Didiet
November 8, 2018
Which freezer fan grommets should i get for my model? Thanks
For model number A3316ABSERWW
Hi Didiet,
Thank you for your question. The part number for the grommet that you would use in the freezer for the evaporator fan motor is PS963756. I hope this helps. Thank you and have a great day!
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ROD
October 25, 2023
TOP ICE MAKER IS TRYING TO DUMP ICE, BUT IT ACTS LIKE IT IS TOO FROZEN TO MOVE FREELY.
For model number RF268ABBP
Hi Rod, thank you for contacting us. You can use a hair dryer to melt down the frozen ice. If you find your ice maker making ice but not dumping, check the auger motor, part number PS4173183. This part is responsible for pushing ice through the system and into the ice bucket. We hope this helps, good luck with this repair!
