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★★★★★
★★★★★
Fred S - March 1, 2018
Verified Purchase
Parts great. Shipping process terrible.
The parts were great and the installation video was spot on. The washer is up and running. I do have a complaint re: FED EX shipping. I was happy to see the parts were shipped FED EX . But what happens because FED EX sub contracts out for small packages to the USPS my shipment was delivered to the local post office ( 6 miles from my house ) on Mon. and I did not receive the parts until Tue. late PM. when my mail came. Without a washing machine for 7 days it created some frustration. I think the package should USPS and I would have it on Sat. It seemed like a round about way to receive the parts I needed.
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Customer Repair Stories
Average Repair Rating: 4.7 / 5.0, 3 reviews.
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water, spin cycle not functioning
After receiving the wrong part 2x instead of magnet assy I received a metal clip ring. ordererd magnet assy from another source. iNSTALLATION IS VERY SIMPLE. REMOVE 2 SCEWS IN THE LID WHICH HOLD THE MAGNET IN PLACE AND REPLACE THE MAGNET WITH NEW ONE. TEST TO MAKE SURE ALL OPERATIONS ARE NORMAL.
Helmut J from New Berlin, WI
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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Washer wouldn't spin the water out of the clothes.
I wasn't sure what the problem was. I Googled the most common problem for this washer and it pointed to the Lid Switch with Wire Harness. I ordered the part, watched the video provided, and installed it. Installation was just like the video said. Due to the lack of dexterity in my hands due to arthritis, it took about 25 minutes from
... Read morestart to finish. Washer works like new now.
Removed front panel, cut two wires to switch ( color coded ) snapped old switch out and installed new switch, connected wires with wire nuts. Removed two screws in lid, removed magnet and installed the new one. A caveman could do it!
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6 questions answered by our experts.
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Patty
August 9, 2018
Washer won't fill, spin, or anything. Press start and get 3 beeps (like lid is open) - if it was the switch and/or magnet - would it not fill, agitate or drain? Could it go bad in the middle of a cycle - before spinning clothes out?
For model number GTWN4950LOWS
Hi Patty,
Thank you for your question. The lid switch is an important part of the washer. If it is not working correctly, it can cause other functions of the washer not to work. You will need to check it with a multimeter to verify if it is working correctly. I hope this helps. Thank you and have a great day!
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Kevin
April 14, 2023
My washer starts to fill and shuts off 6 or 7 times before cycle stars to wash. I have to keep pushing the start button each time. My thoughts are the lid switch, I keep the Auto load sensing on all the time, another I have is maybe this had something to do with my problem
For model number Gtwn4250D2ws
Hi Kevin, thank you for asking. You may need to check the electronic control board, part number PS8757105, to fix the issue. It houses all the controls and manages the washer's functions such as filling, washing, draining, and spinning. If the on/off button is malfunctioning, then the board may be faulty and needs to be replaced. We hope this sorts out your problem!
Hello Shelly, thank you for your question. The Lid Switch for your model is part PS1482372.
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George
September 10, 2019
I have a problem with the washing machine not agitating or spinning but pumps and drains water correctly. I have reset it. I have replaced the lid switch (WH12X10334) and the mode shifter and shaft assembly (WH38X10017). The drive belt and drive pulley are fine. No unusual noises. No leaks. The drive motor led was blinking 4 flashes and a pause which seemed to indicate WH38X10017 needed to be replaced and I did, but it is still blinking 4 flashes and a pause. Any suggestions would be greatly appreciated.
For model number WPRE6100G1WT
Hi George,
Thank you for your question. If you have tried all of these methods and the washer is still not agitating or spinning, then you will need to check the user control and display board. I hope this helps. Thank you and have a great day!
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MARIA
October 23, 2019
My washer fills and empties but does not agitate or spin out
For model number WWSE5240G2WW
Hi Maria, thank you for your question. There are a few parts that you could check for this issue. The physical parts to check for wear and tear would be your belt, tub bearing, the inner tub base hub, and your hub nut. If those parts are fine then you should take a look at your lid switch for being the issue. That part will not allow your appliance to spin if it is malfunctioning. If that part is fine then you may need to look at your shifter assembly or your motor. I hope that helps. Good luck with your repair.
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Gerresa
October 30, 2019
The start button is broken and it won't start washer anymore.
For model number GTWN4250D1WS
Hello Gerresa, Thank you for the question. The Start Switch is only sold as part of the Electronic Control Board, PartSelect Number PS8757105. To fix or replace the start switch, the board will need to be replaced. Hope this helps!
