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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
This roller is located underneath the glass turntable. With the help of the motor, this roller helps to rotate the glass tray. This part takes the place of the coupling.
How Buying OEM Parts Can Save You Time and Money
Why buy the real thing?
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
William C - January 5, 2021
Verified Purchase
Worked as expected
The part appears to be a correct replacement and works as advertised
★★★★★
★★★★★
Rnee P - February 2, 2018
Verified Purchase
Easy install
Part came in great condition! Easy to install, working great.
★★★★★
★★★★★
Martine C - February 28, 2018
Verified Purchase
Microwave roller
Great service received my part with just a couple of days and it works wonderful, thank you.
★★★★★
★★★★★
Richard N - December 12, 2018
Verified Purchase
Simple replacement
The spindle of the original Turntable Roller Guide cracked, and could not be repaired. I was able to find the exact replacement on the PartSelect site, and with the aid of Standard Shipping, I was able to get my microwave running properly again within a couple of days.
★★★★★
★★★★★
Roger S - September 4, 2022
Verified Purchase
Quick and easy
I received the part soon after I ordered it. I think it arrived two days after the order was placed.
★★★★★
★★★★★
Russell W V - April 22, 2018
Verified Purchase
Could not be easier.
Delivery and iinstallation was SO fast and easy that it scared me!!!!
★★★★★
★★★★★
Kristine K - March 24, 2021
Verified Purchase
worked as expected!
This is our second replacement turntable roller guide in 8 years. Sometimes people who remove the roller guide to clean the inside of the microwave do not reinstall the center post correctly, and then it cracks. This one arrived extremely quickly, and it works perfectly.
★★★★★
★★★★★
N.S. B - March 17, 2019
Verified Purchase
Easy fix
The part works good....I have been charged twice for part. Please review my account.
★★★★★
★★★★★
Brian N - May 16, 2019
Verified Purchase
roller guide
All went well and appliance back to working condition
★★★★★
★★★★★
Donna B - February 7, 2019
Verified Purchase
Turntable Roller Guide
We were happy to be able to order this part on line. It is an expensive part. It came in a timely manner and packaged very well.
My husband told me that it was fine and easy to install. Our microwave is working like new. By the way, the previous part lasted 9 years. Five thumbs up!
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Customer Repair Stories
Average Repair Rating: 5.0 / 5.0, 10 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
broken turntable
replaced it with the new one.
PHILIP from GEORGETOWN, TX
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
1 personfound this instruction helpful.
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The turntable roller guide on the microwave broke in the center, causing the glass plate unable to rotate during cooking time.
I ordered a new turntable roller guide for our GE Profile microwave, and the glass plate returned to normal immediately.
Roller guide under glass tray was broken, would not spin
Purchased a new roller guide, simply dropped it in to place and the problem was solved. It took longer to open the box than it took to make the repair. Quick and easy.
Ladonna from Peoria, AZ
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
3 of 4 peoplefound this instruction helpful.
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The roller guide broke where it fits over the turning mechanism.
removed the glass turning plate. removed the broken roller guide. replaced with the new one. I am very happy with not only the ease of fixing the problem, but how quickly I got the replacement part. I will use PartSelect again!!! And I will tell my friends.
Sheri from Sugar Land, TX
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
1 of 2 peoplefound this instruction helpful.
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The Guide Roller attaches to the drive mechanism. The assembly hub had cracked an.d was unable rotate the plate inside the microwave
Simply removed the cracked Guide Roller after finding that there was no way to repair the piece. Upon receipt of the part via FedEx it was a simple matter putting the new part in place. Things work fine.
James from Virginia Beach, VA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
3 of 4 peoplefound this instruction helpful.
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microwave dish rotator hub broke
Very fast very easy. Part was exact match!
John from greensboro, NC
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
2 of 5 peoplefound this instruction helpful.
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Carousel would not turn
Popped broken assembly off, slid new on onto shaft. Took more time to open the box than to fix the microwave.
hazel from Martinsburg, WV
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
8 of 9 peoplefound this instruction helpful.
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Thank you for voting!
Base of guide roller was cracked so turntable would not turn
Removed the glass tray, pulled out the old guide roller and installed the new one. returned tray. could not have been much easier. part arrived fast and was cheaper than other web sites.
robert from fort lauderdale, FL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
19 of 19 peoplefound this instruction helpful.
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Broken Roller guide assembly
The roller gude assembly on my G.E. microwave broke and was not allowing the food to rotate in the microwave. I called and gave the operator the model number off the roller guide and she did an outstanding job of selecting the correct part the first time. I received it in a few days and the part fit perfect with no problems. Thanks for
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4 questions answered by our experts.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Darren
April 9, 2018
Does this tray roller have a plastic extension on the bottom side of it? Mine is broken and wont turn - but their is an approximately half inch plastic protrusion on the underneath portion of the roller that drops into the bottom of the microwave.
For model number 3364077579
Hi Darren,
Thank you for your question. Yes, this part has a shaft on the bottom side that slips over the motor coupling so that the tray will turn. I hope that helps. Good luck with your repair.
6 people found this helpful.
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Joseph Pinto
December 10, 2017
What is the radius of the roller guide from the center to the end of the roller. When i measured on the original part it was about 4.5inches. Want to make certain that the replacement part no: Wb06t10012 (manufacturer's number) is the correct part.
For model number JKP86
Hi Joseph,
Thank you for your question. The radius of this part would be approximately 4.5 inches and based on the information you provided will work with your appliance. I hope this helps. Thank you and have a great day!
5 people found this helpful.
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NAUSHEEN
November 21, 2018
My microwave oven is not spinning and warming up food. And the roller is not broken. What do i do?
For model number GE JTP86B0F4BB
Hello Nausheen, thank you for your question. If the unit is running but not heating the food or turning the tray you will want to check the door switches, turn table motor, fuse, diode and magnetron. I hope this helps!
1 person found this helpful.
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Frank
January 28, 2020
I'm missing 1 of the 3 wheels on this microwave turntable. Can i order just 1?
For model number WB06T10012
Hello Frank, thank you for your question. Unfortunately we do not sell the Wheels by themselves. The Wheels are only sold with the Roller Guide. I hope this helps.
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Item is in stock and will ship today if your order is placed before 4:00 PM Eastern Standard Time.
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