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Turntable Roller Guide

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16 Reviews

Get this part fast! Average delivery time for in-stock parts via standard shipping: 1.8 days.

PartSelect Number PS952323
Manufacturer Part Number WB06T10012
Manufactured by GE
Product Description

Turntable Roller Guide Specifications

This roller is located underneath the glass turntable. With the help of the motor, this roller helps to rotate the glass tray. This part takes the place of the coupling.
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Troubleshooting
This part fixes the following symptoms:
Tray won’t turn
This part works with the following products:
Microwave Oven Combo, Range.
This part works with the following products:
General Electric, Kenmore.
Part# WB06T10012 replaces these:
AP3671405, 1084993, WB06T10012
Questions and Answers

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4 questions answered by our experts.
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    Darren
    April 9, 2018
    Does this tray roller have a plastic extension on the bottom side of it? Mine is broken and wont turn - but their is an approximately half inch plastic protrusion on the underneath portion of the roller that drops into the bottom of the microwave.
    For model number 3364077579
    Hi Darren, Thank you for your question. Yes, this part has a shaft on the bottom side that slips over the motor coupling so that the tray will turn. I hope that helps. Good luck with your repair.

    6 people found this helpful.

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    Joseph Pinto
    December 10, 2017
    What is the radius of the roller guide from the center to the end of the roller. When i measured on the original part it was about 4.5inches. Want to make certain that the replacement part no: Wb06t10012 (manufacturer's number) is the correct part.
    For model number JKP86
    Hi Joseph, Thank you for your question. The radius of this part would be approximately 4.5 inches and based on the information you provided will work with your appliance. I hope this helps. Thank you and have a great day!

    5 people found this helpful.

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    NAUSHEEN
    November 21, 2018
    My microwave oven is not spinning and warming up food. And the roller is not broken. What do i do?
    For model number GE JTP86B0F4BB
    Hello Nausheen, thank you for your question. If the unit is running but not heating the food or turning the tray you will want to check the door switches, turn table motor, fuse, diode and magnetron. I hope this helps!

    1 person found this helpful.

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    Frank
    January 28, 2020
    I'm missing 1 of the 3 wheels on this microwave turntable. Can i order just 1?
    For model number WB06T10012
    Hello Frank, thank you for your question. Unfortunately we do not sell the Wheels by themselves. The Wheels are only sold with the Roller Guide. I hope this helps.

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    Related Parts:
      Customer Repair Stories
       Average Repair Rating: 5.0 / 5.0, 10 reviews. What's this?
        Sort by:
        Sorry, we couldn't find any existing installation instruction that matched.
        Base of guide roller was cracked so turntable would not turn
        Removed the glass tray, pulled out the old guide roller and installed the new one. returned tray. could not have been much easier. part arrived fast and was cheaper than other web sites.
        • robert from fort lauderdale, FL
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        19 of 19 people found this instruction helpful.
        Was this instruction helpful to you?
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        Carousel would not turn
        Popped broken assembly off, slid new on onto shaft. Took more time to open the box than to fix the microwave.
        • hazel from Martinsburg, WV
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        8 of 9 people found this instruction helpful.
        Was this instruction helpful to you?
        Thank you for voting!
        Broken Roller guide assembly
        The roller gude assembly on my G.E. microwave broke and was not allowing the food to rotate in the microwave. I called and gave the operator the model number off the roller guide and she did an outstanding job of selecting the correct part the first time. I received it in a few days and the part fit perfect with no problems. Thanks for all of your help!

        Thanks!
        Other Parts Used:
        Dispenser Grille
        • Jeff from Montgomery, TX
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        • Tools:
          Screw drivers
        5 of 5 people found this instruction helpful.
        Was this instruction helpful to you?
        Thank you for voting!
        Turntable wouldn't go around
        Ordered the part and pressed it on spindle.
        • Brenda from SAN TAN VLY, AZ
        • Difficulty Level:
          Very Easy
        • Total Repair Time:
          Less than 15 mins
        3 of 3 people found this instruction helpful.
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        Thank you for voting!
        Roller guide under glass tray was broken, would not spin
        Purchased a new roller guide, simply dropped it in to place and the problem was solved. It took longer to open the box than it took to make the repair. Quick and easy.
        • Ladonna from Peoria, AZ
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        3 of 4 people found this instruction helpful.
        Was this instruction helpful to you?
        Thank you for voting!
        The Guide Roller attaches to the drive mechanism. The assembly hub had cracked an.d was unable rotate the plate inside the microwave
        Simply removed the cracked Guide Roller after finding that there was no way to repair the piece. Upon receipt of the part via FedEx it was a simple matter putting the new part in place. Things work fine.
        • James from Virginia Beach, VA
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        3 of 4 people found this instruction helpful.
        Was this instruction helpful to you?
        Thank you for voting!
        The turntable roller guide on the microwave broke in the center, causing the glass plate unable to rotate during cooking time.
        I ordered a new turntable roller guide for our GE Profile microwave, and the glass plate returned to normal immediately.
        Other Parts Used:
        Silverware Basket
        • Alan from GOLDEN, CO
        • Difficulty Level:
          Very Easy
        • Total Repair Time:
          Less than 15 mins
        2 of 3 people found this instruction helpful.
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        Thank you for voting!
        microwave dish rotator hub broke
        Very fast very easy. Part was exact match!
        • John from greensboro, NC
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        2 of 5 people found this instruction helpful.
        Was this instruction helpful to you?
        Thank you for voting!
        broken turntable
        replaced it with the new one.
        • PHILIP from GEORGETOWN, TX
        • Difficulty Level:
          Very Easy
        • Total Repair Time:
          Less than 15 mins
        1 person found this instruction helpful.
        Was this instruction helpful to you?
        Thank you for voting!
        The roller guide broke where it fits over the turning mechanism.
        removed the glass turning plate. removed the broken roller guide. replaced with the new one. I am very happy with not only the ease of fixing the problem, but how quickly I got the replacement part. I will use PartSelect again!!! And I will tell my friends.
        • Sheri from Sugar Land, TX
        • Difficulty Level:
          Really Easy
        • Total Repair Time:
          Less than 15 mins
        1 of 2 people found this instruction helpful.
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          Customer Reviews
          Average Rating:
          ★★★★★
          ★★★★★
          16 Reviews
          4.8
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          Model Cross Reference
          This part works with the following models:
          PartSelect Number: PS952323
          Manufacturer Part Number: WB06T10012
          Brand
          Model Number
          Description
          Kenmore
          91147792200
          Microwave Oven Combo
          Kenmore
          91147792201
          Microwave Oven Combo
          Kenmore
          91147792202
          Microwave Oven Combo
          Kenmore
          91147793200
          Microwave Oven Combo
          Kenmore
          91147793201
          Microwave Oven Combo
          Kenmore
          91147793202
          Microwave Oven Combo
          Kenmore
          91147794200
          Microwave Oven Combo
          Kenmore
          91147794201
          Microwave Oven Combo
          Kenmore
          91147794202
          Microwave Oven Combo
          Kenmore
          91147799200
          Microwave Oven Combo
          Kenmore
          91147799201
          Microwave Oven Combo
          Kenmore
          91147799202
          Microwave Oven Combo
          Kenmore
          91147812200
          Microwave Oven Combo
          Kenmore
          91147812201
          Microwave Oven Combo
          Kenmore
          91147812202
          Microwave Oven Combo
          Kenmore
          91147813200
          Microwave Oven Combo
          Kenmore
          91147813201
          Microwave Oven Combo
          Kenmore
          91147813202
          Microwave Oven Combo
          Kenmore
          91147814200
          Microwave Oven Combo
          Kenmore
          91147814201
          Microwave Oven Combo
          Kenmore
          91147814202
          Microwave Oven Combo
          Kenmore
          91147819200
          Microwave Oven Combo
          Kenmore
          91147819201
          Microwave Oven Combo
          Kenmore
          91147819202
          Microwave Oven Combo
          General Electric
          JKP86BF1BB
          Microwave Oven Combo - Electric
          General Electric
          JKP86BF2BB
          Microwave Oven Combo - Electric
          General Electric
          JKP86BF3BB
          Microwave Oven Combo - Electric
          General Electric
          JKP86BF4BB
          Microwave Oven Combo - Electric
          General Electric
          JKP86BF5BB
          Microwave Oven Combo - Electric
          General Electric
          JKP86BF6BB
          Microwave Oven Combo - Electric

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