This pump helps expel water from the washing machine and is activated after the spin speed is maintained for a specific period of time. If you notice that your washing machine will not drain, there is a good chance that you will have to replace the drain pump. The drain pump is located inside the washing machine, near the bottom. To access the drain pump for this repair, you will need to remove the front panel. Before you begin this repair, be sure that the power source is disconnected and the water source is shut off.
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Part Videos
Replacing your General Electric Washer Drain Pump and Motor Assembly
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Rose-Anna B - May 30, 2023
Verified Purchase
Right part, easy enough install
Part fully functional, install easy enough. Minor struggle with hose clamps. I'm just a DIY homeowner and between the part being correct and the videos, I was back in action in no time.
★★★★★
★★★★★
Dean M - June 17, 2022
Verified Purchase
Great part
Took 5 minutes to replace worked great
★★★★★
★★★★★
Crystal F - August 16, 2021
Verified Purchase
Easy fix
The part came fast and was in good condition
★★★★★
★★★★★
Vincent N - April 14, 2021
Verified Purchase
Drain pump
Drain pump
★★★★★
★★★★★
Charlie J - July 7, 2020
Verified Purchase
Drain Pump did the trick
The drain pump was easy to install, got my washer spinning and draining as it should - happy!
★★★★★
★★★★★
James W - May 20, 2020
Verified Purchase
Part arrived on time and as promised.
The new part was installed and my washing machine is back up and running like new. Thanks
★★★★★
★★★★★
Donny D - May 7, 2020
Verified Purchase
Pump
I was not able to talk to an expert because of the corvid 19. I ordered the part that the Q and A suggested. It did not fix the problem and know it is installed. So I can’t return it. I ordered a timer I hope that fixes the problem. I wish I could have talked to someone.
★★★★★
★★★★★
RICH R - April 17, 2020
Verified Purchase
Brand new part and worked as expected!
The part was as advertised and was shipped fast. My washing machine is back to normal. Thank you PartSelect!!
★★★★★
★★★★★
Winifred S - February 11, 2020
Verified Purchase
Easy repair/part as advertised and came quickly!
Part came to us quickly/exactly what we needed. Installation went well/machine runs perfectly!! Thank you!
★★★★★
★★★★★
Allen P - September 6, 2019
Verified Purchase
Part damaged.
The part came with the box open and the part was damaged. the plastic casing was broken. I used the case from the old part, installed it and it worked fine. Thank you.
September 6, 2019
Hi Allen,
Thank you for your review. Please accept our apologies that the part you received arrived damaged. We have contacted you privately regarding this situation.
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Customer Repair Stories
Average Repair Rating: 3.9 / 5.0, 58 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
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Washer would not drain / Agitator noisey
Disconnect electrical cord from outlet . Removed Front panel of cabinet , removed water from tub with my shop vac , disconnected hoses and electrical connections to pump , removed the two 3/8 bolts that secure pump to bottom of cabinet and removed the pump . Replacement of pump was exactly everything in reverse only hoses went on first. A
... Read moregitator only required a small tug which exposed the 7/16 bolt that secures the agitator coupling . A simple remove and replace operation paying attention to the ribs which align to the channels inside the agitator . A small push locks it into place . Finish with replacement of front panel of cabinet.
If you follow the video that part select provides you will be just fine.
Charles from SHIRLEY, NY
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Socket set
1 personfound this instruction helpful.
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Water not draining out of the washing machine
The front panel has to be taken off to access the washing machine pump. To do this I used a putty knife I inserted the putty knife in the slot at the top of the front panel where it meets the top of the machine to release the clip that holds the panel in place. Once the panel is off the pump is mounted to the bottom of the machine with tw
... Read moreo screws. There are also two hoses attached to the pump that need to be taken off. Before you do this you have to get as much water out of the machine as you can to minimize the amount of water that will come out when you disconnect the hoses. My recommendation is to replace the spring type hose clamps the manufacturer uses with a screw type hose clamp. These are much easier to put back on once the hoses are in place. You are not fighting the spring clamp while trying to put the hose on in a confined space. Then put the front panel back on. This may take about a half hour if you do not have too much clean up because you didn’t get enough water out of the machine.
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David from SAINT CLAIR, MI
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
1 personfound this instruction helpful.
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Washer was stalling in rinse cycle and not draining
Removed the front of the washer, screwdriver used. Disconnected the electrical wires from the pump. Removed the two bolts from the water pump bracket, socket wrench used. Disconnected the pump to exterior drain hose, plumbers wrench used to loosen tension clips. Drained all the water out of the washer tub, not easy not very neat. Dis
... Read moreconnected the washer tub to water pump drain hose. Removed debris that was in the hose. Then connect the hoses to the new pump, bolted the bracket back in place, put the front of the washer back on.
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Stephen from RIDGE, NY
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set, Wrench (Adjustable)
1 personfound this instruction helpful.
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would not drain
Watched the video, good video. But instead of taking the bolts out first, it's easier to remove bolts last, to give support to remove the hoses.
Terry O. from Pie Town, NM
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Socket set
1 personfound this instruction helpful.
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washer will not drain
just like the video showed/////only idid not kno the water would escape from one of the hoses when removed///video did not prepare me for this
james from kansas city, KS
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Socket set
0 of 1 peoplefound this instruction helpful.
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Washer wouldn't drain
My washer was full of water after it wouldn't drain as part of the wash cycle. I used a Wet/Dry vacuum to remove the water from the tub. Followed the video provided on this part page. When I pulled the hose from the wash tub to the pump at lea
... Read morest a gallon of water that I was in the bottom of the tub and hose rushed into the base of the washer. It was an unexpected mess to clean up a the end of the job. Pump was fairly easy to remove from the washer, but reinstalling the hoses to the pump was slightly more challenging. The hose from the tub to the pump is about an inch too short to make this an easy fit. I had to have my wife hold the hose clamp open with the channel locks while I positioned pump onto the hose. After the hose was installed, the second hose was much easier to install. With the new pump the washer running like a champ!
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Edward from Chicago, IL
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Socket set
0 of 1 peoplefound this instruction helpful.
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Pump was leaking due to a crack
We pulled off the bottom cover to access the pump. The washer was on its back and that made it easier to reach. There was two hose clamps to pull off along with the two electrical parts. Very easy to replace.
Josh from Ventura, CA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
3 of 4 peoplefound this instruction helpful.
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not pump water out
the repair was easy. I will be call you again, thank you.
Thomas from Gwynn Oak, MD
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
0 of 1 peoplefound this instruction helpful.
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my clotchwasher machine coul not extract the water
I figured out the problem,watched the video instructor and i did it,couln'd be easier guy h
Guy from Cheverly, MD
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Wrench set
0 of 1 peoplefound this instruction helpful.
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Questions and Answers
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33 questions answered by our experts.
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Dennis
September 19, 2017
Water drains as it tries to fill. Turn off the switch, the draining stops. Turn on the switch and the water drains as it tries to fill again.
For model number GLWP2000M0WW
Hi Dennis,
Thank you for the question. The first thing to check is your washing machine drain hose,it might be pushed too far into the stand pipe in the wall. There needs to be an air gap and if the drain hose is pushed too far in there is no air gap. This creates a vacuum or siphoning and the water is siphoned out of the tub as it fills with water. There needs to be a bend at the apex of the drain hose. It needs to be above the height of the wash tub.
Hope this helps!
24 people found this helpful.
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Michael
October 1, 2017
When it comes to the spin cycle, the washer will not spin to help eliminate the excess water out of the clothes, it drains but will not go into the spin cycle.
For model number WJRR4170G1WW
Hello Michael, thank you for contacting us. You will want to test the door switch/latch as a faulty one can prevent the washer from spinning. Also it could be the drain pump and motor assembly. Good luck with the repair!
14 people found this helpful.
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Tom
September 21, 2017
Twice the washer wouldn't drain. I would come back later and try the drain cycle and it would drain. My wife thought she smelled something like it was burning. I heard it yesterday and when it came to the drain cycle it didn't sound right. Looked inside it was not draining. Took all the clothes out and tried multiple times to drain with no luck. Tried this morning and it drained but was slow on getting started. I'm thinking of replacing the pump.
For model number GTWN4000MWS
Hi Tom,
Thank you for your question. It does indeed sound like you would have to replace your drain pump and motor assembly. Good luck with your repair.
11 people found this helpful.
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Megan
October 7, 2017
Decided to wash a few pillows last night when my washer started making horrible sounds when i looked in i saw that one of the pillows had a tare and there was stuffing every where. I opened the washer up and i'm assuming the stuffing has gotten lodged into the motor because it is no longer moving now my washer will not drain or spin. My question is what other repercussions could this stuffing have what else could or probably has broken? Should i just but a new dryer or just buy the motor?
For model number WCSR2070TBWW
Hi Megan,
Thank you for your inquiry. It is possible that the stuffing has gotten into the pump and the hoses and you will need to check them. I hope this helps. Thank you and have a great day!
7 people found this helpful.
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Claudio
November 12, 2017
Hello, my washing machine is operational and nothing new has changed on how I do laundry (water temp., detergent, etc). The last couple loads the clothes smell bad, like stagnant water.The clothes drum is empty of water but I'm assuming some water is remaining in machine an thus the stagnant water smell ? Would a new pump take care of this ? Thank you for your time.
For model number WHDRR418E1WW
Hi Claudio, Thank you for the question. I would check to see if any small items (socks ect.) have got in between the basket and drum or under the agitator base.Also make sure the drain hose is not clogged.You can try to run your washing machine empty on the hot wash setting, with some baking soda and 2 cups of vinegar, to thoroughly flush out mildew and dirt residue between the basket and the tub. Again, running another quick rinse cycle afterwards, also at a high temperature will ensure no vinegar remains for your next load of laundry.If the smell stays I suggest replacing the pump. Hope this helps!
6 people found this helpful.
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Bob
December 17, 2018
Our washer fails to drain even though the pump seems to be running. Could there be an obstruction or blockage? Where would i look for blockage?
For model number Model GTWN4250MIWS
Hi Bob,
Thank you for your question. If the washer is not draining, the majority of the time the issue is the drain pump. If it is clogged with debris, you will need to inspect it. There are some parts that you will need to check to see which ones are causing the issue. You will need to check the drain hose, the belt, the pump to cabinet drain hose, the lid switch and the pump to tub inlet drain hose. I hope this helps. Thank you and have a great day!
5 people found this helpful.
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Marc
July 11, 2019
Does part number wh23x10030(drain pump) fits on my model..if not would you give me the part number please..
For model number GJSR2080T2WW
Hello Marc, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS8768445. Hope this helps!
4 people found this helpful.
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Joe
August 13, 2019
Resubmitted with model number
Washer doesn't drain. door switch works. correct volts from wall to pump leads. 11 ohms on pump. impeller spins and clear. in take and outflow lines are clear. some burning smell. humming.
any idea, this being so electronic, where to read fault codes?
For model number WJSE4150B2WW
Hello Joe, thank you for writing. We have information for GE fault codes at the following link: https://www.partselect.com/JustForFun/GE-Appliance-Fault-Codes.aspx. When testing the Drain Pump with a multi meter, it should read at about 16 ohms, and 120 volts to be working correctly. You may have a faulty Drain Pump. This part number PS8768445 is the correct replacement for your model. I hope this helps and good luck with your repair!
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Gary
October 18, 2017
Is this the correct pump for my appliance?
For model number WPSE4200A0WW
Hi Gary,
Thank you for your question. This is the correct part for your model information. Good luck with your repair.
3 people found this helpful.
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Lisa
November 21, 2017
What color goes on what side when putting on the pump. Plugging it back up? On the top of those plugs how are they arranged also they are both yellow?
For model number WBSR3140D5WW
Hi Lisa, Thank you for the question. I suggest watching the video on how to install this part,you should find it helpful. Good luck with the repair!
https://www.youtube.com/watch?v=L3V8a6NCxns
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS8768445
Manufacturer Part Number: WH23X10030
