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8768445-1-S-GE-WH23X10030-Drain Pump and Motor Assembly
8768445-1-S-GE-WH23X10030-Drain Pump and Motor Assembly 8768445-2-S-GE-WH23X10030-Drain Pump and Motor Assembly 8768445-3-S-GE-WH23X10030-Drain Pump and Motor Assembly https://partselectcom.azureedge.net/Schematics/GE/00110803i04.gif

Drain Pump and Motor Assembly

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$56.62
Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS8768445
Manufacturer Part Number WH23X10030
Manufactured by GE

This pump helps expel water from the washing machine and is activated after the spin speed is maintained for a specific period of time. If you notice that your washing machine will not drain, there is a good chance that you will have to replace the drain pump. The drain pump is located inside the washing machine, near the bottom. To access the drain pump for this repair, you will need to remove the front panel. Before you begin this repair, be sure that the power source is disconnected and the water source is shut off.

This part works with the following brands: General Electric, Hotpoint.

This part works with the following products: Washer.

This part fixes the following symptoms:

  • Will not drain.
  • Leaking.
  • Pumps but will not spin.
  • Noisy.
  • Burning smell.

Videos For installing this part.

Questions & Answers

Ask our experts a question on this part and we'll respond as soon as we can.

Most Helpful

Question:

Water drains as it tries to fill. Turn off the switch, the draining stops. Turn on the switch and the water drains as it tries to fill again.

Dennis for model number GLWP2000M0WW
Answer:

Hi Dennis, Thank you for the question. The first thing to check is your washing machine drain hose,it might be pushed too far into the stand pipe in the wall. There needs to be an air gap and if the drain hose is pushed too far in there is no air gap. This creates a vacuum or siphoning and the water is siphoned out of the tub as it fills with water. There needs to be a bend at the apex of the drain hose. It needs to be above the height of the wash tub. Hope this helps!

2 people found this helpful.
Question:

When it comes to the spin cycle, the washer will not spin to help eliminate the excess water out of the clothes, it drains but will not go into the spin cycle.

Michael for model number WJRR4170G1WW
Answer:

Hello Michael, thank you for contacting us. You will want to test the door switch/latch as a faulty one can prevent the washer from spinning. Also it could be the drain pump and motor assembly. Good luck with the repair!

2 people found this helpful.
Question:

Is this the correct pump for my appliance?

Gary for model number WPSE4200A0WW
Answer:

Hi Gary, Thank you for your question. This is the correct part for your model information. Good luck with your repair.

1 person found this helpful.
Question:

Twice the washer wouldn't drain. I would come back later and try the drain cycle and it would drain. My wife thought she smelled something like it was burning. I heard it yesterday and when it came to the drain cycle it didn't sound right. Looked inside it was not draining. Took all the clothes out and tried multiple times to drain with no luck. Tried this morning and it drained but was slow on getting started. I'm thinking of replacing the pump.

Tom for model number GTWN4000MWS
Answer:

Hi Tom, Thank you for your question. It does indeed sound like you would have to replace your drain pump and motor assembly. Good luck with your repair.

1 person found this helpful.
Question:

Hello, my washing machine is operational and nothing new has changed on how I do laundry (water temp., detergent, etc). The last couple loads the clothes smell bad, like stagnant water.The clothes drum is empty of water but I'm assuming some water is remaining in machine an thus the stagnant water smell ? Would a new pump take care of this ? Thank you for your time.

Claudio for model number WHDRR418E1WW
Answer:

Hi Claudio, Thank you for the question. I would check to see if any small items (socks ect.) have got in between the basket and drum or under the agitator base.Also make sure the drain hose is not clogged.You can try to run your washing machine empty on the hot wash setting, with some baking soda and 2 cups of vinegar, to thoroughly flush out mildew and dirt residue between the basket and the tub. Again, running another quick rinse cycle afterwards, also at a high temperature will ensure no vinegar remains for your next load of laundry.If the smell stays I suggest replacing the pump. Hope this helps!

1 person found this helpful.

Most Recent

Question:

What color goes on what side when putting on the pump. Plugging it back up? On the top of those plugs how are they arranged also they are both yellow?

Lisa for model number WBSR3140D5WW
Answer:

Hi Lisa, Thank you for the question. I suggest watching the video on how to install this part,you should find it helpful. Good luck with the repair! https://www.youtube.com/watch?v=L3V8a6NCxns

Question:

Washer fills up with water on drain and spin only. The washer will hum like it wants to spin and is making noise by the drain pump and motor part.

Clint for model number Wjre5550k
Answer:

Hi Clint, Thank you for your inquiry. If the washer is not filling up with water on the other settings, then there are some parts that you will need to check to see which one is causing the issue. You will need to check the dual water inlet valve, the water pressure switch hose, the pressure switch, the drain pump and motor assembly and the lid switch. I hope this helps. Thank you and have a great day!

Question:

I cannot get the plastic plug with wires out of the drain pump. Is there anything I can do?

Bette
Answer:

Hello Bette, Thanks for your question. If the wires are plugged in tightly, you can use pliers to remove them. I hope this helps.

Question:

Decided to wash a few pillows last night when my washer started making horrible sounds when i looked in i saw that one of the pillows had a tare and there was stuffing every where. I opened the washer up and i'm assuming the stuffing has gotten lodged into the motor because it is no longer moving now my washer will not drain or spin. My question is what other repercussions could this stuffing have what else could or probably has broken? Should i just but a new dryer or just buy the motor?

Megan for model number WCSR2070TBWW
Answer:

Hi Megan, Thank you for your inquiry. It is possible that the stuffing has gotten into the pump and the hoses and you will need to check them. I hope this helps. Thank you and have a great day!

1 person found this helpful.
Question:

Pumps standing water but does not spin dry

Steve for model number WSSR3120W1WW
Answer:

Hi Steve, Thank you for your question. You will want to check your belt and agitator coupling to see if it is wearing out. You may also want to take a look at your clutch as well. I hope that helps. Good luck with your repair.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.9 / 5.0, 57 reviews What's this?
1-15 of 57
 

280 of 299 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers
Customer: Gerald from Midlothian, VA

Washing machine was not draining water from tub.

1. Drained the wash tub by taking the drain hose from the back of the washing machine and dropping it below the tub - water flowed out of hose a lot easier than trying to suck water out of tub using a pump (tried this on the first time I tried to fix washer). (Washing machine on 2nd floor of house and didn't want water running on floor)
2. Removed the 2 bolts holding the Pump/Motor assembly to the machine.
3. Removed both hose clamps on the Pump/Motor assembly and removed Pump.
4. Attached the new drain inlet hose to the pump and then to the tub with the original hose clamps.
5. Attached the drain hose to the pump and then plugged in the 2 wires for the pump.
6. Plugged in the washing machine and everything worked.

NOTES:
1. Hardest part was working with hose clamps (spring type clamps) in the tight space under the machine.
2. Easier to fix since I pulled machine apart a few days before - removing the clog in the pump/motor assembly only to get everything back together to find out that the motor was dead. Still well worth the time and effort due to not having to go out and buy a new Machine...

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67 of 69 people found this instruction helpful

Parts Used:
  • Drain Pump and Motor Assembly
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Socket set
Customer: douglas from danby, VT

Machine would not drain all other functions seemed o.K

Aside from getting the wet clothes and most of the water out,the toughest part of the job for me was to figure out how to get inside the machine. I nearly wrecked the thing trying to lift the top panel. After some frustration I removed the star-type screws on back of the control panel and found, tucked away neatly, the documentation/parts list complete with instructions on how to remove the FRONT panel. Once I got inside it was easy to locate the pump. I ran the drain cycle for a moment to see if the pump turned at all. The original had an exposed fan so it was easy to see that indeed the motor was not turning. I inspected all the hose and electrical connections to make sure I had the tools I'd need and the savvy to replace the part(s) if I could locate them. I'm not much of a web-head, so I was a little surprised when I typed G.E. appliances and the search took me to partselect.com where I was pretty much coached through the procedure before I even ordered the part. The box arrived ahead of schedule (yay) and when I looked at the pump it didn't look much like the one I was replacing. But then I realized it was the same thing just ten years more advanced. I used a small pair of vise grips to pinch and lock the pipe clamps open. I know there is a plier made for this, but... Anyways, after loosening the clamps and sliding them away from the pump I pulled the hoses off and let the last of the rinse water still in them run down my shirt sleeve to my elbow. (optional, not recommended) Thus refreshed I then rummaged through my socket set and found what I needed to remove the 2 sheet metal mounting screws and disconnected the 2 power leads. I removed the faulty pump and proudly showed it to my wife. Unimpressed, she asked how much longer. I quickly reversed the procedure to install the new unit and confidently piled in a load of laundry. The cycle completed just fine and has done so since. I will and have recommmended partselect.com to friends and will use it again for sure.

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39 of 43 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers, Socket set
Customer: Michael from Alexandria, IN

Pump and motor assembly began leaking and then seized.

First I removed the front panel by prying it forward with a Screw driver away from the side panels at the top (wrap a shop rag around the Screw driver to keep from scratching the paint). Once you have the panel pried loose at the top ... lean it forward until you can lift it off the tab type hooks at the bottom.
I next unplugged the wires from the motor. The orginal motor had three wires ... two on top and one on the left side. The one on the side is a ground wire for the open frame motor. The replacement motor is sealed and does not require this wire. Just leave it unplugged when the new one is installed.
Next I removed the inlet hose that attaches to the back of the pump. Remove it by loosening the hose clamp and removing it from the bottom of the tub, leaving it attached to the back of the pump. It is much easier to remove and transfer to the new pump once it is out rather than fight with the spring type clamp on the back of the pump in the close quarters inside the machine.
Next I removed the outlet hose from the top of the pump. Squeeze the spring clamp with Pliers and work it up and off the pump.
Now I just used a Socket to remove the two bolts holding the bracket to the inside front of the machine and removed the assembly.
I now removed the inlet hose from the back of the old pump. Just squeeze the spring clamp with Pliers and work it up the hose and off the pump. Transfer the hose to the back of the new pump reusing the same clamp.
I now bolted the assembly back into the machine, reattached the outlet hose to the pump, and then reattached inlet hose to the bottom of the tub. All that was left to do was plug in the two wires to the top front of the pump motor (as I mentioned earlier, leave the side wire from the old pump unplugged as it is not needed on the new one). I then ran the machine for a few moments with the front off to check for any leaks and then put the front panel back on.
The whole replacement cost about $50 and took barely 15 min. from start to finish. The machine now works perfectly.

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32 of 36 people found this instruction helpful

Parts Used:
  • Drain Pump and Motor Assembly
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers, Wrench set
Customer: Ken from West Monroe, NY

Washer didn't spin & water would not pump out

removed hoses and clamps. removed 2 bolts on pump. put it back together. done 15 min.

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15 of 16 people found this instruction helpful

Parts Used:
  • Drain Pump and Motor Assembly
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Socket set
Customer: Kristy from Boca Raton, FL

Washer failed to drain water from machine

1) Disconnect power
2)remove front panel
3) remove screws and take hoses off
4) remove & replace water pump
:) YAY. all done

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12 of 12 people found this instruction helpful

Parts Used:
  • Drain Pump and Motor Assembly
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers
Customer: George from Cambridge, MD

Discharge pump was leaking on our ge washer

Popped the front off the washer by placing a towel under the screwdriver to prevent chipping the paint. Had to spent almost 45 minutes soaking up water that had leaked from pump. Must have been leaking for some time before enough leaked under washer and became visible, because there was a lot of rust build up. (1).Removed old pump by first un-pluging washer and them removing (2) connecting wires from pump. (3).Next use nut driver to loosen flex hose from washer. (not from pump). Loosen spring clamp from discharge hose , and slide up. (4) Using nut driver I removed (2) hex screws that held pump to frame, then removed pump and motor assembly. (5). Mopped up water with large (old) bath towels (6). Used hair dryer to dry area. (7). Used wire brush to brush away surface rust. then used small shop vacuum to remove this surface rust. (8). Used small brush to paint white rust-olem paint on rusted areas, used hair dryer again to help paint to dry, then gave it a second coat and again helped it dry. (9). I then removed flex hose from old pump assembly, checked it for cracks and finding none I attached it to new pump with existing spring clamp. (10). I then put pump assembly back inside washer, but did not attach with hex screws yet. (11). Re-attached the drain hose by sliding the spring clamp back down, making sure it is around the hose and discharge spout. (12). Reattach the flex hose to washer discharge spout. (13). Screw new pump and motor assembly unto newly painted frame. (14). Re-attach (2) wires to pump and motor assembly. (15). Plug washer back in and try filling it with some water, letting it go into the drain cycle to check for leaks. NOTE: You don't have to go through and entire wash cycle. Just use the dial to put some water in then move it to drain and /or spin to get the new pump and motor assembly going. I did this a couple of times and then did an entire load of clothes to ensure there were no leaks. After I was sure there were no leaks, I simply popped the front panel back on. My part cost a total of $64.00 including shipping, and it took me about 1 hour of my time. I checked with my local GE dealer and his cost would have been $98.00 for the part, and $85.00 for labor for a total of $183.00. I AM VERY HAPPY. Oh bye the way I had my part within 3 days of the order and that was with regular shipping. I will always use Parts Select from now on.

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10 of 13 people found this instruction helpful

Parts Used:
  • Drain Pump and Motor Assembly
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Socket set, Wrench (Adjustable)
Customer: Ben from Lake Forest, CA

Washer won't drain water

Took front panel off the washer and found the pump working but no water drained from the tub. Took the motor off the washer by removing the two 10mm screws and attaching hoses. Decided to take the motor apart and found the propeller shaft has broken off inside the pump. Ordered new motor from Partselect and replaced it. Washer is working fine now.

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8 of 9 people found this instruction helpful

Parts Used:
  • Drain Pump and Motor Assembly
Level of Difficulty: A Bit Difficult
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Pliers
Customer: RUPESH from BELLFLOWER, CA

Water was leaking from machine.

Open back cover and found that drain pump had a bad seal. Took it apart and bought new seal some what same size. Put everything togather and start washing clothers and wife complained that it became wost the before. When on line and found pump and price was just right to take a risk. Ordered on sunday and got ups tuesday.
Replaced pump on Sunday and leak was gone and wife was happy.

------Got chicken and beer that Sunday--------------

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7 of 7 people found this instruction helpful

Parts Used:
  • Drain Pump and Motor Assembly
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers
Customer: William from Old Lyme, CT

Pump went bad, machine had very little use would not buy another ge washer

Drain tub. remove 2 hose clamps and hoses. R&R 2 screws that hold pump.

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8 of 11 people found this instruction helpful

Parts Used:
  • Drain Pump and Motor Assembly
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers, Screw drivers, Wrench (Adjustable)
Customer: John from Tompkinsville, KY

Replaced drain pump on washer

Took about 10 Minutes to have my washer up and running again. So easy, and I almost bought a new washer! Fixed it before my husband got home from work. Thank you PartSelect!

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6 of 7 people found this instruction helpful

Parts Used:
  • Drain Pump and Motor Assembly
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Screw drivers, Wrench (Adjustable)
Customer: James from Strafford, NH

Water would not drain from tub.

First I pulled off the front panel using a flat blade screwdriver to get it started. Then I could watch what happening as I tried starting the washer. When I put the dial to the Rinse Cycle and pulled the dial to start the washer, it would start to run for about 5 seconds and then stop. I tried this several times and the same thing happened. I noticed the water pump located in the front lower right hand corner was not running. It would only hum. I drained the tub by holding the wash machine drain hose into a bucket. If I held the hose down toward the floor, the water would flow freely out of the hose and into my bucket. As the bucket filled up I just raised the hose, emptied the bucket and repeated the process until the tub was empty. Sure saved time over trying to empty the tub by bailing the water out with a can. After the tub was drained I removed the two hoses from the pump and then the two mounting bolts and the pump was out. I bench checked the pump with an electric cord and it stilled just hummed. I knew for sure then the pump was bad.

I then ordered a new pump from PartsSelect.com. I entered my wash machine model number and PartsSelect gave me a picture of the replacement pump. I was a little worried that it did not look the same as my old pump but I ordered it any how. The night I got the pump I installed it in about 30 minutes. No problems, it just worked like a charm. Thank you PartsSelect.com I will definitely use you for all my appliance repairs in the future. I know there will be more.

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6 of 8 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Pliers, Socket set
Customer: Richard from Garden City, NY

Washer had heavy wet clothes left after spin cycle

The trick is to pull the front cover off by using a putty knife .slide it under the cover at both front corners.it will click on each corner.then pull front cover off .lift off the bottom catch hooks.look for the pump on the bottom right side.unplug the wite connector .take 2-5/16 bolts out holding the bracket.then grab a pliers .squeeze the hose clamps and pull the 2 hoses off.assemble new pump.

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6 of 8 people found this instruction helpful

Parts Used:
  • Drain Pump and Motor Assembly
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers, Socket set
Customer: jayme from drummonds, TN

My washer would not drain the water out.

IT was so easy to replace the pump. I think the hardest part was trying to get the pliers to work right. All I had to do was unscrew two bolts, take off two pipes, get the new pump and replace the pipes and bolts. It was that easy.

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4 of 4 people found this instruction helpful

Parts Used:
  • Drain Pump and Motor Assembly
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Screw drivers, Wrench set
Customer: Roberto from Nokesville, VA

Some leak

First, remove the old water pump by disconnecting the respective hose, then wipe the area where the pump was, and proceeded to connect the new water pump, of course I did all this with the machine disconnected from the power electric, then proceeded to connect the inlet hoses of hot water and cold water, electricity connected to the machine and did a test with clothes in the washing machine. and now everything is going well, thanks for your valuable help.
sincerely, a satisfied customer

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4 of 4 people found this instruction helpful

Parts Used:
  • Drain Pump and Motor Assembly
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Socket set
Customer: Ray from Ventura, CA

Washer did not drain completely with water on floor, drain pump frozen.

After unplugging the washer, I drained remaining water from washer tub using my Wet/Dry vac. Ordered new pump Sunday night from PartSelect, 'Standard delivery', part arrived Tuesday morning. Removal & installation took less than 20 minutes.

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1-15 of 57

Model Cross Reference

This part works with the following models:

PartSelect Number: PS8768445
Manufacturer Part Number: WH23X10030
Brand Model Number Description
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