This is a pulsator cap for various models of Samsung washing machines. This metal cap is designed to fit over the wash plate and agitator mounting bolt, ensuring clothes do not get caught on it during the washing cycle. If you notice your pulsator cap is missing or has come loose in the wash, it is critical that you replace it for your washing machine to operate safely. This pulsator cap is sold as an individual part and does not come with any accompanying accessories. Replacing this cap requires a flat-head screwdriver to pop off and remove the old one, and simply push on the new one.
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Troubleshooting
This part works with the following products:
Washer.
Part# DC66-00777A replaces these:
AP5788799
Customer Reviews
Average Rating:
★★★★★
★★★★★
14 Reviews
3.6
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★★★★★
★★★★★
Rosemary C - November 27, 2021
Verified Purchase
Pulsator Cap broke twice after just a few loads of wash.
The pulsator cap we ordered twice from your company has now broken both times after just a few loads of wash. I have requested a refund on the first order and have not heard anything back from your company. The prongs broke off and the cap is not staying in place. I thought I would try your product one more time but the second one we received broke the same way. The serial number was the same as the original one on our Samsung washer so it should of worked the same. I am requesting a refund on both orders ASAP.
November 29, 2021
Thank you for your review. I’m sorry to hear that happened, we will be in touch soon to help fix this issue.
★★★★★
★★★★★
Michael S - November 5, 2020
Verified Purchase
Repair was very easy, snapped in place.
Part is an injection molded part, has a chrome like finish. Pricey part over $17 for what it is. When searching for the part is was the first part to appear on the list for Samsung washer, make me think this is a common repair needed on Samsung washer.
★★★★★
★★★★★
Kenneth M - January 4, 2020
Verified Purchase
The part took awhile to get here but it was easy to install and now the washer is working fine.
We are back in business.
★★★★★
★★★★★
Barbara S - October 10, 2019
Verified Purchase
Easy repair
Only a few days to be delivered & it was the right part that popped in. Will use them again
★★★★★
★★★★★
Robert C - October 9, 2018
Verified Purchase
Excellent service
This part solved the issue 100%, arrived promptly, and at a fair price
★★★★★
★★★★★
Shirley B - September 7, 2018
Verified Purchase
Part was fine but I felt it was overpriced for a piece of plastic
The part worked and my appliance is working well. However it is a pretty cheesy plastic part.
★★★★★
★★★★★
Faye L - August 26, 2018
Verified Purchase
Not Good
Part arrived broken. Called customer service. Insisted on washer serial number and model number which is on the back of the washer. Very hard for an elderly person to obtain. Gave it to them and have not heard a word from them for several weeks and no new part. Not a happy customer.??
August 27, 2018
Hello,
Thank you for leaving a review on the part ordered. I have sent you an email in regards to the order. Hope to hear from you!
★★★★★
★★★★★
Perry H - August 23, 2018
Verified Purchase
Exact part, arrived quickly
arrived as described!!
★★★★★
★★★★★
Allen G - August 2, 2018
Verified Purchase
Part was broken
I received the part I. An envelope with no padding to protect it. The part had 2 tabs broken off which rendered it useless.
August 2, 2018
Hello, Thank you for leaving a review on the part ordered. Checking the order I am showing you have already contacted us to address the issue. Please let us know if there is anything else we can assist you with.
★★★★★
★★★★★
Kevin H - April 21, 2018
Verified Purchase
Easy, Quick delivery. Thanks
A previous service tech made the repair to the drum several months ago. (From a recall) Shortly after the pulsator cap came off. Tabs broke. Easy to fix, so I did not make claim for the previous drum service company.
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Customer Repair Stories
Average Repair Rating: 5.0 / 5.0, 4 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Pulsator cap pins broke off leaving the screw head exposed.
Nothing to it, just aligned the three pins on the new cap and gently pushed down.
Bonnie from Houston, TX
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
1 personfound this instruction helpful.
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Pusator-cap was missing - Kids swore they didn't do it
Insert Tabs A into Slots B. Twist.
John from LA MIRADA, CA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
1 personfound this instruction helpful.
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Pulsator- Cap, two of three that that attach the cap the the tub were broken off.
Snapped the replacement cap in place.
Michael from ROCKFORD, IL
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
1 personfound this instruction helpful.
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The cap came off somehow
Just snapped on part in the center of tub where it belongs
James from GALLATIN, TN
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
3 of 4 peoplefound this instruction helpful.
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Questions and Answers
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3 questions answered by our experts.
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Eduardo Rodriguez
March 1, 2019
Will this part fit on my washer machine?
For model number WA48J7700AW/A2
Hi Eduardo,
Thank you for your question. Yes, this part will fit on your washing machine. I hope this helps. Thank you and have a great day!
2 people found this helpful.
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Guy
February 7, 2023
Is this part an actual Samsung part or aftermarket part?
For model number DC66-00777A
Hello Guy, thank you for your question! PartSelect sells only OEM parts. This means what we sell are the parts the manufacturer recommends, not aftermarket parts that may or may not work properly on your appliance. OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it. We hope this information is useful!
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Dave
March 11, 2023
What is the purpose of the pulsator cap? Part# DA66-007777A
For model number WA48J7770AW/A2
Hello Dave, Thank you for your inquiry. It is the wash plate cap that covers the screw in that holds the wash plate and protects it. We hope this helps you.
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