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★★★★★
★★★★★
Betty P - November 29, 2018
Verified Purchase
Poor shipment
The first shipment was received in bag with bubble wrap. The ceramic piece was cracked in multiple places. Called to return got Kim in phone and she booked replacement order. I asked for free expedited shipping because now it’s days before thanksgiving. She couldn’t authorize expedited shipment while on line. I would have to wait until new order placed charge and then credit if she received authorization from superior. I asked about label. She provided I asked if this had to go through ups store. She said yes I expressed another inconvenience because closest one is 4 towns over. She inquired about my thanksgiving and then suggested maybe one if my guests could drop it off in way home! Really? It’s a holiday! When I received label it indicated I could use a UPS drop off box! I think she needs additional training. Can’t make this up - pull the call!
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Customer Repair Stories
Average Repair Rating: 3.3 / 5.0, 1 reviews.
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Hammer 1, Glass range top and heating element 0
Dropped a hammer on the range while removing a ceiling light. Viewed a How-To video on Google. Ordered the needed parts. Followed the steps from the How-To video. Reinstall was a bit tricky by myself - could have used an extra set of hands. I have a few words of caution: 1) Put something between the range top and range - like a
... Read moresheet or drop cloth - to prevent a dropped screw from falling into a crevice in the stove. I dropped a screw and was unable to retrieve it, even with a magnet. 2) Makes sure you remove all bumpers, screws, clips, etc. from the item being replaced and put them on the new item if the new item does not come with replacement bumpers, screws, etc.
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Richard from CHESAPEAKE, VA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
13 of 27 peoplefound this instruction helpful.
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Questions and Answers
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15 questions answered by our experts.
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Dewey
October 24, 2019
I can order the element which is MEE62385201. My question is, "Is this a simple installation for me?"
For model number LRE3083ST/01
Hi Dewey,
Thank you for your question. This should be an easy installation for you. Here is a link to one of our videos YouTube that you may reference on how to install the element, https://www.youtube.com/watch?v=0wxbrFy6Wyg. I hope this helps. Thank you and have a great day!
9 people found this helpful.
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Claude
June 24, 2022
I need to order a single cooktop element for a LSE4611, and before I, do I need to know what ST and BD means following the model number?
Thank you!
For model number LSE4611
Hi Claude,
Thank you for your question. ST and BD refer to the color of your range. ST stands for stainless steel and BD refers to black stainless steel. If you have any questions, please let us know. We are open 7 days a week. We look forward to hearing from you!
1 person found this helpful.
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Robert
October 12, 2022
correct wire placement on the element leads
For model number LG mee62385201
Hello Robert, thank you for reaching out. We have attached a useful video to assist you with the wire placement on the surface element of your unit. We hope this information helps! Please contact us anytime if you require further assistance.
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Craig
March 19, 2023
THE DUAL BURNER ON THE STOVE DOES NOT WORK ALL THE TIME. I WOULD LIKE TO ORDER ANOTHER BURNER ELEMENT AND WANT TO MAKE SURE I HAVE THE RIGHT PART NUMBER. IT LOOKS LIKE I NEED PART NUMBER PS7795472/ MEE62385201. COULD YOU VERIFY THIS IS THE PART I NEED AND THEN I CAN ORDER IT. THANK YOU, CRAIG
For model number LRE3083ST/01
Hi Craig, thank you for your inquiry. The dual surface element, part number PS7795472, you mentioned, is compatible with your model and is the right part to order. Glad to be of help!
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Anthony
April 8, 2023
Will this element fit my range?
The broken element model number is 6025175261
15 EGO 31/07/2012 3
213 07 02 38 6 68
For model number Kenmore 970-678930
Hi Anthony,
Thank you for your question. This would not be the correct dual 3000 watt element for your range. The part number for the element is PS16763418. We hope this helps!
Front dual element needs replacing. The element that is in the stove is MEE62385201. When I look up that part number it doesn't show that it fits our particular stove.
For model number LRE6385ST/00
Hi Legend, Thank you for writing. The Dual Element for this model is listed as PartSelect Number PS7795472. We hope this helps!
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Bill
June 13, 2023
The left front burner is MEE62385201 while the right is MEE62385101. What is the difference? They use the same model heat switch EBF62174902. Does one get hotter than the other? I'm a little confused, thanks for your help!!! Left side seems to throttle down, doesn't stay hot enough to boil water very quickly...
For model number LG LDE4413ST
Hello Bill, thank you for getting in touch. According to our research, both the front burners are radiant surface burners. So, the heating properties might be the same for both. If the left side is not remaining hot, the issue might be with the burner element, part number PS7795472. You may perform a continuity test using a multimeter to check the continuity of this burner element. We hope this sorts out your problem!
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Ann
July 21, 2023
ceramic glass top got a scratch on top. Can this be buffed out?
Also, right front burner does not ramp down when put on simmer # 1-3
Do you have any recommendations or solutions?
For model number LSCE3655T
Hello Ann, thank you for getting in touch. The upper plate assembly for your model is part number PS3618441. You will also need to replace the surface element, part number PS7795472, to solve the burner issue. We hope this solves your problem!
The left front (larger) element has dual heating and just stopped working yesterday when using inner and outer heating modes. What part(s) would be required? Thank you!
For model number LRE3083ST
Hello Susi, thank you for contacting us. Based on the description that you have provided, we would recommend checking the left front surface element, part number PS7788064, to fix the issue. We hope this solves your problem!
My son was making chopped cheese and banged on the glass so much that it cracked and now 3 out of the 5 burners are cracked. HELP PLEASE
For model number LSEL6333F
Hello Nayibe, thank you for your inquiry. Based on the description that you have provided, we would recommend replacing the main top, part number PS16662090, to fix the issue. We hope this solves your problem!
