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★★★★★
★★★★★
Betty P - November 29, 2018
Verified Purchase
Poor shipment
The first shipment was received in bag with bubble wrap. The ceramic piece was cracked in multiple places. Called to return got Kim in phone and she booked replacement order. I asked for free expedited shipping because now it’s days before thanksgiving. She couldn’t authorize expedited shipment while on line. I would have to wait until new order placed charge and then credit if she received authorization from superior. I asked about label. She provided I asked if this had to go through ups store. She said yes I expressed another inconvenience because closest one is 4 towns over. She inquired about my thanksgiving and then suggested maybe one if my guests could drop it off in way home! Really? It’s a holiday! When I received label it indicated I could use a UPS drop off box! I think she needs additional training. Can’t make this up - pull the call!
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Customer Repair Stories
Average Repair Rating: 3.3 / 5.0, 1 reviews.
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Hammer 1, Glass range top and heating element 0
Dropped a hammer on the range while removing a ceiling light. Viewed a How-To video on Google. Ordered the needed parts. Followed the steps from the How-To video. Reinstall was a bit tricky by myself - could have used an extra set of hands. I have a few words of caution: 1) Put something between the range top and range - like a
... Read moresheet or drop cloth - to prevent a dropped screw from falling into a crevice in the stove. I dropped a screw and was unable to retrieve it, even with a magnet. 2) Makes sure you remove all bumpers, screws, clips, etc. from the item being replaced and put them on the new item if the new item does not come with replacement bumpers, screws, etc.
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Richard from CHESAPEAKE, VA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
18 of 37 peoplefound this instruction helpful.
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16 questions answered by our experts.
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Dewey
October 24, 2019
I can order the element which is MEE62385201. My question is, "Is this a simple installation for me?"
For model number LRE3083ST/01
Hi Dewey,
Thank you for your question. This should be an easy installation for you. Here is a link to one of our videos YouTube that you may reference on how to install the element, https://www.youtube.com/watch?v=0wxbrFy6Wyg. I hope this helps. Thank you and have a great day!
11 people found this helpful.
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Robert
October 12, 2022
correct wire placement on the element leads
For model number LG mee62385201
Hello Robert, thank you for reaching out. We have attached a useful video to assist you with the wire placement on the surface element of your unit. We hope this information helps! Please contact us anytime if you require further assistance.
2 people found this helpful.
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Craig
March 19, 2023
THE DUAL BURNER ON THE STOVE DOES NOT WORK ALL THE TIME. I WOULD LIKE TO ORDER ANOTHER BURNER ELEMENT AND WANT TO MAKE SURE I HAVE THE RIGHT PART NUMBER. IT LOOKS LIKE I NEED PART NUMBER PS7795472/ MEE62385201. COULD YOU VERIFY THIS IS THE PART I NEED AND THEN I CAN ORDER IT. THANK YOU, CRAIG
For model number LRE3083ST/01
Hi Craig, thank you for your inquiry. The dual surface element, part number PS7795472, you mentioned, is compatible with your model and is the right part to order. Glad to be of help!
2 people found this helpful.
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Joanne
November 22, 2024
I'm looking to replace elements on my range.
For model number Lrel6323d
Hi JoAnne,
Thank you for your question. The part number for the right front burner element is PS16224220. The part number listed for the left front burner element is PS7795472. The part number for the left and right rear burners is PS7795470. The part number for the center rear heater assembly is PS16222815. We hope this helps!
I need to order a single cooktop element for a LSE4611, and before I, do I need to know what ST and BD means following the model number?
Thank you!
For model number LSE4611
Hi Claude,
Thank you for your question. ST and BD refer to the color of your range. ST stands for stainless steel and BD refers to black stainless steel. If you have any questions, please let us know. We are open 7 days a week. We look forward to hearing from you!
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Dennis
January 21, 2018
Do you have part# mee62385021 in stock now?
For model number LRE3025ST
Hi Dennis,
Thank you for your question. The stock status for parts is always listed above the Add to Cart button on our site underneath the part information. If you are not sure what a stock status means, you can click on it and a separate window will appear with the explanation for what that status means. I hope that helps. Good luck with your repair.
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Mary
July 20, 2021
I am hoping to replace the left front burner, we have already replace the board in back. It did help, but I still have 1 burner not working. Is it anything else it could be?
For model number LRE3083ST
Hello Mary, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS7795472 for the Left Front Burner. We hope this helps!
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VICKI
November 3, 2022
Right front dual burner element does not work. The following are the numbers on the burner: 6025175261
15EGO 14/05/2014 3
134 22:47:53 6 68
What is the replacement part number I need?
For model number LRE3085ST/01
Hello Vicki, thank you for contacting us. The Dual Surface Element for your model is part number PS7795472. If you would like assistance placing an order, please contact customer service. Good luck with your repair!
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Ron
November 17, 2022
The small element on the left front dual burner works on settings Low and >6. It does not work on settings 2 through 6. Is this an element or thermostat issue?
Ron
For model number LSE3092ST
Hello Ron, thank you for reaching out. According to the symptom, it seems that the element switch is defective and needs to be replaced. The part number for the left front dual element rotary switch is PS3533617. If you require assistance to place an order, please contact customer service. We hope that helps!
The front right burner will not heat up. How do I tell if this is a burner or switch issue?
For model number LRE3085ST
Hello Bill, thank you for the question. The issue seems to be with the Surface Element and you may need to replace it, the part number is PS7795472. If you require assistance placing an order, please contact customer service. We hope that helps!
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