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★★★★★
★★★★★
Joseph S - June 6, 2018
Verified Purchase
wrong part sold to me
Part was fine, but not what i needed
★★★★★
★★★★★
Lylev M - January 31, 2018
Verified Purchase
Right Part
Shipping was fast and the description on the website was accurate and helped me identify the part.
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Gary
March 14, 2022
This Tube connects to the internal freezer Defrost drain tube with a Push-On Rubber In-Line connector/sleeve (Which was split on my Refig.) Does this part come with that connector Sleeve?
It is not shown in you part drwaing.... Which by the way has been a great help for serveral other repairs to this item.
Thanks
Gary
For model number PFSS5RKZCSS
Hi Gary,
Thank you for your question. Yes, the connector piece is included. If you need help placing an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
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Ian
December 16, 2023
Our freezer has a layer of ice 1/4 " thick on the bottom and from time to time, water will leak out onto the kitchen floor. It sounds like the drain tube is clogged but how do you access this part?
For model number GFRS2KBYH
Hello Ian, thank you for asking. Based on our understanding, we would recommend checking the drain tube, part number PS758523, to fix the issue. You can access the drain tube by removing the bottom back panel. We hope this helps!
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Brad
January 17, 2019
I have a small leak on freezer on right front. I do not have it hooked up to water, so suspect it to be from defrost cycle. What part do you recommend?Temperature is set at 0 degrees. have two identical units next to each other with identical settings- only occurs on one.
For model number PDCS1NCZCRSS
Hello Brad, thank you for your question. We would recommend checking the door gasket and drain tube. It sounds like the water isn't draining after the defrost cycle. If the tube is clear and the gasket is in good condition (no gaps) check the defrost heater, thermostat and temperature sensor. I hope this helps!
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Ian
December 19, 2023
Thank you for your previous answer but I've seen the back panel, unscrewed the screw in the middle, but I'm afraid to lift the plastic piece as it feels like I'm forcing it and I don't want to break anything. How easy is it to take off to see the drain hose?
For model number GFRS2KBYH
Hello Ian, thank you for your inquiry. We would recommend making sure to remove all the screws securing the back panel. After un-threading the screws, you can easily lift the panel to remove it. We hope this helps, good luck with this repair!
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William
April 24, 2019
I have received your response by e-mail. But is not the right one, you sent me the way to replace the water line tube, the long black one attached to the back of the fridge. I have a problem with the clear water line (transparent) that comes out from the double valve, makes a very small loop and goes inside the fridge. That small piece of water line hose is cracked and leaks the water to the floor when i try to get water from the dispenser locate at front.
For model number GSS25QSWASS
Hi William,
Thank you for your question. Please accept our apologies that we provided the wrong information to you. The part number listed under your model number for the clear water line is PS292878. There is a video listed with the part for you to reference as well. I hope this helps. Thank you and have a great day!
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