Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Larry B - January 1, 2024
Verified Purchase
Great part! Worked great!
My husband had a bit of difficulty but installed and is working great!
★★★★★
★★★★★
Scott M - September 8, 2020
Verified Purchase
Part worked BUT......
The install was super easy and thought I was good to go. However unit still was making ice. Turned out to be a bad thermostat. That part fixed the issue.
★★★★★
★★★★★
Enrique G - August 20, 2020
Verified Purchase
Ice maker repair
Ice maker motor fit perfect. Easy to install. Produced ice within a hour after install. I only recived motor other parts did not come. I was happy to get ice. Would by again
★★★★★
★★★★★
VILMA S - August 17, 2020
Verified Purchase
Part was good but did fix the problem
The part was Installed per Steve’s instructions but my ice maker still does not work.
Any suggestions would be appreciated
★★★★★
★★★★★
CHARLES R - June 3, 2019
Verified Purchase
Easy remove and replace of the motor kit. Part did not fix the problem.
The part was very easy to change on the Ice Maker however, the two plastic parts were too long for my model of ice maker/fridge. The video segment of the repairman removing it from the freezer is a total waste, no offense. You can't see what he's doing and a presenter should never speak when they back is toward the camera. But, the segment of him removing and replacing the control panel was very clear and helpful.
★★★★★
★★★★★
Michael C - June 19, 2018
Verified Purchase
Fixed the problem
Ice maker quit working. I followed trouble shooting quite. Bought part, got it quickly, easy install. Making ice like a new machine. Just what I was hoping forthanks
★★★★★
★★★★★
Dawn H - March 25, 2018
Verified Purchase
I have ice now!
The part arrived when expected. It was exactly what I needed to make the repair. I was able to make the repair myself! Thank you
★★★★★
★★★★★
John W - March 1, 2018
Verified Purchase
Part was very easy to install. Done in less than 15 minutes!
The part was exactly what we needed.. It was easy to find and easy to install. We would certainly us PartSelect for any future parts. Thank you!
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Customer Repair Stories
Average Repair Rating: 4.1 / 5.0, 26 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Ice maker stopped working
Used the instructions on your site.
Adolph from Niceville, FL
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
0 of 3 peoplefound this instruction helpful.
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timing contact wheel was not making reliable contact
Repair was replacing motor kit. I did not use the plastic parts - ejector arm and separator. Went same as others described. I had removed ice maker from refrigerator although this was not necessary to replace motor unit(Please unplug refrigerator whether or not you remove the entire ice maker). Removed three screws, removed old moto
... Read morer unit, inserted new unit making sure the ice level wire arm end was in slot. Ejector is D shaped so can't go in wrong. Replaced screws and replaced ice maker in freezer. Note - be sure the water tube is in the trough before trying to refasten ice maker. Added note: If for whatever reason you need to remove ice maker note that there are three mounting screws (others have mentioned this) Completely remove one under middle of ice maker. For the two at top of ice maker - just loosen a few turns. The ice maker can be lifted and pulled away from the wall without removing these screws. Also there is a tab on the electrical wire connector for ice maker at back wall of freezer. Tab must be depressed with a flat tip screw driver while pulling out to remove wire connector. Tab is on wide side of connector facing inside of freezer.
Repair worked. Have lots of ice again.
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Robert from Pebble Beach, CA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
2 of 3 peoplefound this instruction helpful.
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Ice maker stopped working.
Removed the icemaker to see if I could determine problem; motor was seized; got part numbers and ordered from you; parts arrived next day (even though overnight delivery wasnt' requested - so THANK YOU!); compared new parts to original to be sure of fit; reassembled unit; reinstalled in freezer, and waited for the sound of water filling t
... Read morehe tray. Producing like brand new again! Cancelled the service call w/ Sears for the following week (when it was convenient for them) Loved your service!
I was amazed when Fed Ex pulled up to our front door the following day after I ordered the parts, I was wondering what they were delivering and to my amazement it was the parts I had ordered from parts select the previous day , thank you so much , you are awesome. My 73 year old husband who is a 5 year cancer survivor had the part install
... Read moreed and we were ready to start making ice within 1 hour.He went by the installation information sent in by your customers. Thank you all, Jo Mesplay
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Thomas from Hornsby, TN
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
2 of 3 peoplefound this instruction helpful.
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Ice Maker Motor Broke (Plastic Cogs)
1) Turn off the power to the refrigerator 2) Remove the top shelf and ice maker door 3)Remove three hex screws holding the ice maker in place, 4) Unplug the electrical cables and remove the ice maker 5) Remove the plastic cover to the motor module 6) Remove three screws from the motor module and seperate from the housing 7) Remove tw
... Read moreo mounting screws for the motor module 8) Seperate the motor module from the ice tray 9) Remove and replace the plastic ice stripper and rake10) Reassemble in reverse order. Note: Be patient after re-installing the ice maker. It might take an hour or two before its cold enough to kick back on and make ice.
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Robert from Austin, TX
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
1 of 2 peoplefound this instruction helpful.
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My icemaker hadn't worked for years
My son took the icemaker apart and helped me figure out what I needed to fix it. We ordered the part, which was easy with the diagrams this site supplies. I was able to get the new part in after just a little figuring out what I needed to do. I am so happy to get automatic ice again.
The icemaker would not produce ice because the motor that pushed the cubes out had failed. The original icemaker failed in this way and we had the icemaker replaced by Sears Service for about $200. The second icemaker failed for the same reason after 18 months. I decided to do the repair myself t
Open the refirigerator door and push and hold the On/Off button at the top to turn off internal power. Open the freezer door and move the icemaker switch on the right side freezer wall to "off".
To get access to the icemaker, first remove a hinged plastic door that mounts to the ceiling of the freezer compartment by two hex sc
... Read morerews. Remove the screws and the door so you can work with the icemaker without interference.
The icemaker assembly will slide out once the wireharness has been disconnected. To disconnet the wire harness, a while plastic shield has to be removed from the right side of the icemaker, just behind the water inlet. Locate a hex screw on the bottom right rear of the icemaker and remove it with a socket wrench. Then the plastic cover can be pulled off.
Slide the icemaker out enough so you can get your fingers on the plug connector. It takes some effort to pull the plug connectors apart. Once unplugged the whole icemaker assembly can be removed.
The motor module is located on the left side and is protected by a white cover. This cover is not attached so it can be pulled off to reveal the motor module.
Remove 3 screws from the outside of the motor module and the module can be pulled out of the housing. Insert the new motor module. The module turns the shaft of the ice srapper arm. the shaft has a D shape which mates with the hole in the motor module so you may have to roatate the scrapper arm until the shaft shape matches up with the hole shape in the motor module.
Once the motor module is seated, replace the 3 screws and push the white cover back on.
Position the icemaker so you can reconnect the wireharness plug connectors. Once connected you can push the icemaker asembly back into the grooves of shelf rail. Reattach the while protector shield which covers up the wire harness plugs.
Open the refirigerator door and push and hold the power button to turn internal power back on. Move the icemaker switch on the right wall of the freezer to the "on" position and close the door.
The icemaker should start making ice within 2 hours.
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Jeffrey from Lexington, KY
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
3 of 5 peoplefound this instruction helpful.
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Ice maker on fridge would not make ice.
Removed 4 bottom screws. Removed module screws. Replaced module and motor with new parts (came assembled). Replaced module screws and installed the ice maker with the 4 bottom screws.
Rod from Jacksonville, TX
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
1 of 2 peoplefound this instruction helpful.
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Ice maker wouldn't cycle
Originally I took the module off and found that a small plastic part had broken. Both pieces were still there, so I super glued them together and reassembled the unit. It worked great for a couple months. I realized it needed a more permanent fix, so I found the model # and looked up the part. That was very easy on your website. I or
... Read moredered the part expecting it to take 4-7 days. It was at my house in two days! 15 minutes later I was makin' ice, and makin' my wife happy. Thank you for an all around great experience. I'll definitely buy from you again.
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Mark from Fairview Heights, IL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
2 of 2 peoplefound this instruction helpful.
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Ice maker in the freezer section quit making ice cubes.
First I had to figure out how to get the old unit out so I could work on it. The three screws that others wrote about were the ones that hold the motor in place. There are 3 screws holding the ice maker in the frame, along with one screw covering the electrical connection. The electrical connection was difficult to unplug because the l
... Read moreocking tab was on the back side of the connection and with no room to work in the freezer it didn't become apparent until several frustrating minutes went by. There were no instructions provided, the picture on the ordering page showed the complete ice maker, and for $80 you get a printed circuit board with a small round item which must be the motor/timer control. The two plastic parts for moving the ice from the ice maker were included but not replaced because I didn't notice them until I had finished replacing the ice maker back in the freezer and wasn't going to start over again. Once installed, there wasn't any noise, even of water flowing like the old one, could not tell if the unit was working or not. In the morning there was new ice in the bin indicating the repair had been successful. This is like anything else, if you have done it before it is a 5 minuter job but when you have to look at it and try to figure it out it takes a bit longer. All in all, it was simple enough, I was expecting a complete ice maker unit like was in the picture when ordered but only the motor module was actually needed. We have another refrigerator/freezer that has an icemaker that is over 20 years old and has never been repaired, it is a Sears model though, probably made by Whirlpool or someone else.
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Craig from Orange, CA
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
3 of 4 peoplefound this instruction helpful.
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Questions and Answers
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35 questions answered by our experts.
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Scott
November 6, 2018
My Whirlpool refrigerator (model gss26c5xxy00) is not making ice, but is dispensing water. Is this a sign that the ice maker module needs to be replaced? If so, where is it located? It appears to be at the top of the inside of the freezer door.Thanks
For model number GSS26C5XXY00
Hello Scott, Thank you for the question. I suggest checking to see if the ice maker is getting water. If no water is getting to the ice maker, you may have a defective water valve. PartSelect Number: PS11750831. You can also try to fill the ice mold with a glass of water to see if the ice maker is making ice as normal. If it does, I suggest testing the water valve. Hope this helps, good luck with this repair!
Ice maker making low winding noise and it will not make any ice. Do you have any suggestions?
For model number W8TXNGMWQ00
Hello Robert,
Thanks for your question. The icemaker motor kit may need to be replaced, but we would also advise checking the water inlet valve with a multi-meter for continuity along with the cycling thermostat and replacing either if they do not show continuity.
I hope this helps.
My unit is still making ice but the ice will not dispense out of the door. When you press the outside lever the unit makes a sound but nothing inside is moving to release the ice. Would this be an issue with the motor? I see that there are also comments about replacing the coupling or bracket but I am not seeing any physical sign that they may be damaged.
For model number WSF26C2EXB01
Hello Staci,
Thanks for your question. We would recommend testing the ice maker motor and the auger motor with a multimeter to check if there is any continuity. Replace either part if they do not show electrical continuity.
I hope this helps.
Installed new ice maker in frig. It works , but makes ice very slowly. I noticed on the new unit, that the wiring was not wired the same as on my old ice maker. Coming out of the ice maker, the black and the white are the same, but going into the frig. Wall the white and black are reversed on the new wiring. I called, about this and was told to just use my old wiring that was in the frig. Which i did. ? Is there another adjustment to speed process up? Or is it wired wrong?
For model number 10659124800
Hi Jerome, thank you for your question. You may actually just need to adjust how much water your ice maker is calling up from the valve. There is a little plastic screw on the motor that you can adjust for how long the water fills the ice maker. 7 to 9 seconds is a good time. Good luck with your repair.
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Vincent
January 23, 2019
My ice maker is making ice but will not dispense ice , what is the problem.
For model number ED5VHEXTL01
Hello Vincent, thank you for your question. If the ice maker isn't dispensing the ice out of the ice tray and into the bucket, the most likely issue is the icemaker itself. We would recommend replacing the icemaker itself, part number PartSelect Number: PS11749920. I hope this helps!
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Ronald
May 8, 2019
Ice maker does not drop ice into bin. What could cause this? Arm is in down position. Ice is frozen but not dumping.
For model number ED5VHEXVQ04
Hello Ronald, thank you for asking. First remove the ice maker and check for any bad connections under the panel on the end of it. If there are no bad or loose connections, you may need to replace either the Ice Maker Motor Kit part PS733947 or the Ice Maker itself part PS11749920. We hope this helps.
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Ronald
May 10, 2019
The picture looks like the ice maker motor kit ps733947 comes with the ice maker ps11749920. Is that correct?
For model number ED5VHEXVQ4
Hello Ronald, thank you for inquiring. Yes, you are correct that the Ice Maker Motor Kit is included in the Ice Maker. Both of these are the correct replacements for your model.
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Our Ice Maker Stopped Making Ice. There Appears To Be Water Dripping Into The Ice Bin And Freezing
February 2, 2018
Our ice maker stopped making ice. There appears to be water dripping into the ice bin and freezing on the bottom of the bin/auger. The ice tray itself appears to be frozen/full but not dumping. I also checked and note that the ice maker/level control led is not emitting light when the bin latch is manually held shut along with the freezer door latch. I’m fairly inexperienced and looking for help on what part to try first/most likely cause of the problem.Kind regards,
joe
For model number wsf26c2exy02
Hello, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: ice mode, thermostat, ice maker motor kit, the receiver control board and the led emitter control board. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. Hope this helps!
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Michael
November 16, 2018
Replaced inlet valve, replaced icemaker.Replaced water filter. Icemaker cycles. But no water comes to icemaker. Checked tube from inlet valve to icemaker, it is clear.What am i missing here. Is there some hidden switch or sensor that i missed?
For model number Ed5kvexvq00
Hello Michael,Thank you for contacting us. Checking the model number unfortunately we do not have this symptom listed, for more specialized assistance or to speak with someone about this, I would suggest calling the manufacturer of the appliance directly. Hope this helps!
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Jon
August 1, 2018
I have Kenmore.Model # 10651129210 i am looking for complete unit ice maker.I don"t know part #
For model number 10651129210
Hi Jon,
Thank you for your question. The part number listed under your model number for the ice maker is PS11752389. I hope this helps. Thank you and have a great day!
