This is replacement door latch for your dishwasher. The door latch is attached to the tub frame, and connects to the door strike to keep your dishwasher door closed during operation. If you have a broken or faulty door latch, your dishwasher door may not stay closed, and this can prevent the dishwasher from running. This item is sold individually, and if your door strike is also damaged, you will need to replace that part separately. This is an OEM part sourced directly from the manufacturer.
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Troubleshooting
This part fixes the following symptoms:
Will Not Start | Door latch failure | Door won’t close
This part works with the following products:
Dishwasher.
This part works with the following products:
General Electric, Haier.
Part# WD21X10490 replaces these:
AP5668411, WD21X10490-32PK
Questions and Answers
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26 questions answered by our experts.
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Fred
December 20, 2017
My dishwasher will not start after pushing the start "button" the light continues to blink, even after powering down and turning the power back on it starts to blink. Any ideas?
For model number GDF510PGJ0BB
Hello Fred, Thank you for your inquiry. Try hitting cancel or clear to reset, and we would recommend checking the following parts to fix your issue: door latch, heating element, and control board. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. Hope this helps!
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Ronald
November 13, 2019
My dishwasher will not start when i press start. The start light blinks and beeps after 3 seconds.
For model number GDF610PSJ2SS
Hello Ronald and thanks for writing.
You are exactly right in most cases this is the problem of the door latch. replace and it should work again. We hope this helps. Please contact us at any time
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RONNY
October 9, 2017
The lights won't come on my dishwasher. It seems it has no power but it does have hot power running to it
For model number GDF540HSD0SS
Hi Ronny,
Thank you for your inquiry. There may be connection issue between the electronic control board and the touchpad. I would try unplugging it for 10 minutes and plugging it back in to see if that fixes the issue. If not I would use a multimeter to see which part is causing the issue. I hope this helps. Thank you and have a great day!
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Fernando
January 7, 2018
I have this dishwasher just for a year,,,,no lights,,,,but the power it's ok,,,,i was planing to buy the door latch.Any help please.
For model number General electric model. GDF620HGJ2WW
Hi Fernando,
Thank you for your question. If your dishwasher is not turning on, the part that fixes the issue the majority of the time is the door latch. If the door latch is not the issue, you will need to check the touchpad, the electronic control board and the wiring between the touchpad and the electronic control board. I hope this helps. Thank you and have a great day!
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Patsy
January 16, 2018
The door will not close right or sometimes in middle of a cycle will unlatch and the start light is blinking Green. What would cause this. Sometimes i have to hold the door shut while it's cycling so pressure doesn't move it to where start button comes on
For model number GDF510PGD6BB
Hi Patsy,
Thank you for your question. If the door opens during a wash cycle, then you will need to check the door latch and the latch striker to see which part is causing the issue. I hope this helps. Thank you and have a great day!
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Wyatt
February 9, 2018
Had a power surge and have replaced the control board and iu board and also the door latch. Now my iu board comes on and off at random times. Wondering if the new door latch could be bad and causing fluctuations turning it on/off.
For model number GDT655SGJ0BB
Hello Wyatt, Thank you for your inquiry. You can test the switch with a multimeter to see if it is functioning properly. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. You may also have an issue with the wiring. Hope this helps!
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David
September 8, 2017
Will this part work for my actual model number? The model number in the drop box is one digit different than the model number stamped on my dishwasher. Also, i have no lights on my control panel. Will this latch restore power to my controls?
For model number GDT580SMF2ES
Hi David,
Thank you for your question. This is the correct part for your model number. The door latch could be the part that is causing that problem but you may have to check your control board and your wiring for any burn marks or discoloration. It could be either your latch or your board. I hope that helps. Good luck with your repair.
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Darren
October 3, 2019
Lights are on. Press start and light comes on start button. Shut door and it doesn’t run. Nothing.
For model number GDT635HMJ2ES
Hello Darren, thank you for writing. You will want to consider replacing the Door Latch, part number PS6447681, or the Latch Striker, part number PS8690622. You may also want to consider the Flood Switch, part number PS8690623 for your model as the cause. Good luck with your repair!
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Dana
October 22, 2019
I had this dishwasher installed when i had my kitchen remodeled 3 years ago. Because i live alone i hardly ever used it (8-10 times). I did try to run it recently and it won't start. I turned off the circuit breaker (30+ seconds), depressed and held 'start' and 'select cycle' buttons. All the lights came on for 3-4 seconds then went off. Now 'lock controls' light is on but nothing else lights up. ?
For model number GDF520PGJ2WW
Hello Dana, thank you for writing. Replacing this Door Latch part number PS6447681 for your model dishwasher should fix the issue. You may also want to consider the main control board, or Service Machine Control, part number PS12726419. Good luck with your repair!
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Donald
November 19, 2019
The dishwasher lights and functions seem to work correctly but the dishwasher will not start i have reset the start button and it still will not come on
For model number GDF520PGJ2BB
Hello Donald,
Thank you for your question. Our sources suggest to replace the door latch under part PS6447681 for your model to fix the issue. Hope this helps!
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Part Videos
Replacing your General Electric Dishwasher Door Latch
Customer Repair Stories
Average Repair Rating: 3.8 / 5.0, 14 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Door latch not functioning
1. Turn off breaker supplying power to dishwasher in electrical panel 2. Open dishwasher door 3. Unscrew the screws that secure the dishwasher to the counter. 4. Tip dishwasher forward. Identify the non-functioning door latch. It looks exactly like the replacement. Unclip the wire harness from the door latch. 5. On the inside of the dishwasher, there are 2 screws directly under the door latch. Unscrew them and carefully set aside. 6. Remove old door latch. 7. Set new door latch in place. Holding securely, replace screws removed in step 5. Toward the end they get a little tougher to screw in. 8. Plug wire harness into new door latch. 9. Re-align dishwasher and re-secure to counter in previous position. 10. Test latch to make sure it closes properly. 11. Turn on breaker in electrical panel. The dishwasher should now function properly.
James from ALBRIGHTSVLLE, PA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
20 of 27 peoplefound this instruction helpful.
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When we closed the door, it would only beep 3 times, over and over
I watched the video on how to replace the parts and it was very easy. Unplug the power cord, remove the kick plate and insulation. Remove the small square metal cover, remove the 2 screws that hold the control board plate. Unplug the wires, put the control board plate on the counter and replace the board. Then put everything back in the order that you removed it. Plug in the power cord. Very easy to fix. I ordered the door latch but didn't need it so I will just keep it as a spare. It took me less than 45 minutes to replace the part. The problem was the control board. Parts select saved me about 400.00. Thanks, John.
Shut off power at breaker, remove two screws anchoring DW to counter top . Slide DW out far enough to access door latch, disconnect electrical wiring plug, remove two Phillips head screws, install new door latch, repeat installation in reverse order.
Edward from BEAUFORT, SC
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
6 of 8 peoplefound this instruction helpful.
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Door did not latch, therefore would not operate
Replaced latch
Dawn from JAMESTOWN, TN
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
5 of 6 peoplefound this instruction helpful.
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Door would pop open after starting dishwasher numerous times before latching would catch.
Removed two latch screws and one electrical connection, Removed two screws that hold D/W to countertop, pulled D/W out enough to remove the old latch, install new latch, push D/W back into place, rescrew to counter top and rescrew the two latch screws. This problem happened since new, had repairmen twice and they did nothing but move the dishwasher stating it needed alignment, never mentioned this easy repair....
Edward from VENICE, FL
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
4 of 4 peoplefound this instruction helpful.
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Broken door latch and springs were not connected.
Looked up the replacement part on YouTube, watched a video and followed the instructions. Part ordered was the correct part and the video showed how to access for replacing. Watched a different video for hooking up the disconnected springs that allow the door to lower and close smoothly. Whole process for repairs was less than 30 minutes.
Mike from LAS VEGAS, NV
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
4 of 4 peoplefound this instruction helpful.
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dishwasher would not start
I watched a step by step video provided on the Fix It app. Easy to follow directions and only took minutes to tear apart and put back together. Didn't even require help from my husband. Although the latch and striker were not the problem, contacted parts select and they then recommended the electronic control board, they ordered it, had it shipped to me within a few days, another really easy fix I did using the You tube video. Fixed the problem lickety-split. I will never go without my fix it app. Entered all my appliances. Sure beats spending hundreds on appliance repairmen! Thank you Parts Select!
took off 2 sheet metal on the bottom, lowered the dish washer, pulled it out enought to unscrew 2 screws, unplugged the old part plugged in the new, put it back together. Works like a champ.
Patrick from BROOKFIELD, WI
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
4 of 6 peoplefound this instruction helpful.
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Dishwasher won't start.
Nightmare!!! The Striker latch did not pop out with a screwdriver as it was supposed to. The whole dishwasher needs to be disconnected and pulled out, then front door removed and totally disassembled to remove the screw to replace the striker latch. lots of work to replace a striker latch. Bad design!
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
3 of 3 peoplefound this instruction helpful.
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Doesn't complete dry cycle, no clean light, random noises as if door was closing
Removed toe kick. Removed door counter weights and placed door on soft surface. Removed two bolts(I was able to leave hinges in place) slid door panel down and off. Removed plastic snap fit cover and 4 bolts from UI board. Two of the stand-offs where broken, glued them back into place. Ensured jumpers were set to my model, snapped cover back in place and remounted door. The dishwasher now runs through the cycle and clean light but did not dry. That turned out to be a bad flood switch.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Tom S - March 16, 2023
Verified Purchase
Easy repair
Genuine GE part, watched the install video, quick and easy! PartSelect is the way to go.
★★★★★
★★★★★
Daniel S - February 4, 2023
Verified Purchase
Did not solve the problem wasted $50.00
Part was as expected
February 4, 2023
Hi Daniel,
Thank you for your review. Please accept our apologies for this situation. We will be in touch with you shortly regarding your order.
★★★★★
★★★★★
Mark L - December 19, 2022
Verified Purchase
Easy install
It’s a shame GE’s dishwasher breaks so easily but this replacement is a straight forward swap. The stars are for the partselect site, if you own this dishwasher, maybe buy two door switches to save some time a year from now.
★★★★★
★★★★★
Devin G - December 11, 2022
Verified Purchase
Easy repair
I got lucky and didn't have to do anything hard to switch out latches. However I don't think the issue was the door latch. Still thinks its open.
★★★★★
★★★★★
John M. H - June 2, 2022
Verified Purchase
Easy Peasy!!!
PartSelect made my dishwasher repair very easy. First of all, the PartSelect web page has an easy to use finder, just put in the model number of your appliance and a page comes up with several options, they provide a couple of comprehensive tools to find the specific part if you already know what you need, but the option titled "Find Part by Symptom" was what I found most useful. Once you select the problem from the provided list, you are taken to a page that lists the parts that could be the solution along with an estimate of what percentage of the time the listed part is the answer to the problem. Couldn't be easier to make a decision on what to do. Additionally, they provide a comprehensive Q&A listing as well as step-by-step instructional videos to guide you through the repair! Using PartSelect saved me the cost of service calls and other expenses as well as helped me get my dishwasher back in service quickly! I highly recommend PartSelect if you are even just slightly handy.
★★★★★
★★★★★
Dennis G - April 14, 2022
Verified Purchase
Easy repair, works as expected - cheaper than a repairman!
Quite happy.
★★★★★
★★★★★
Eric P - March 31, 2022
Verified Purchase
Dishwasher not working again after part replaced
Same symptoms as before. May need to order another one to refix.
April 6, 2022
Hi Eric,
Thank you for your review. Please accept our apologies for this situation. We will be in touch with you shortly regarding your order.
★★★★★
★★★★★
Denise R - March 29, 2022
Verified Purchase
Easy Repair but...
It was very easy to locate the part we needed. The part arrived quickly we replaced it. Unfortunately one week later we are having the exact same problem.
★★★★★
★★★★★
Lou F - March 29, 2022
Verified Purchase
Repair was perfect
The part was exactly as expected and has been installed. Dishwasher is back working. Really pleased.
★★★★★
★★★★★
Thomas D - March 4, 2022
Verified Purchase
Door latch
Part worked for 3 weeks now broke again ??
March 9, 2022
Hi Thomas,
Thank you for your review. Please accept our apologies for this situation. We will be in touch with you shortly regarding your order.
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