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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
This drive hub kit (part number W10528947VP) is for washers.
Drive hub kit W10528947VP connects the spin basket to the spin shaft that spins the basket. The kit may include multiple parts; refer to your parts diagram for a complete list of parts included.
Unplug the washer before installing this part. Wear work gloves to protect your hands.
Will not agitate | Spinning Issues | Spins slowly | Shaking and Moving
This part works with the following products:
Washer.
Part# W10528947 replaces these:
AP5665171, W10396887, W10528947VP
Customer Reviews
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★★★★★
38 Reviews
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Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Mindy S - May 26, 2025
Verified Purchase
Easy reapair
Part was easy to install and is working perfect.
★★★★★
★★★★★
Jacob A - August 18, 2024
Verified Purchase
Great Part
Exactly what I was looking for
★★★★★
★★★★★
Holterman D - October 27, 2024
Verified Purchase
Great Part . Fit exact
Washing machine works better now than when I bought it new six years ago .
★★★★★
★★★★★
Scott W - December 31, 2024
Verified Purchase
Simple repair
This is an easy repair job, if you have the proper tools. The tools required are a metric socket, a 12 inch socket extension, a socket wrench, and a Phillips screwdriver.
★★★★★
★★★★★
Cliff W - February 19, 2023
Verified Purchase
Exact. Replacement part
Part came as expected time wise. Fit perfectly and resolved the issue I had with my Whirlpool washer
★★★★★
★★★★★
Jacques M - October 21, 2020
Verified Purchase
Perfect fit, not too hard to replace
The parts were exact OEM replacements, easy to install. Getting the old wash plate (agitator) out was a bit of a booger. I removed the center cap with a screw driver, and the center bolt with a socket. I tried holding the wash plate up and tapping down on the bolt head after loosening it a few turns (per a YouTube video) but had no luck. I created a pair of pullers by taking apart a wire pants hanger, cutting it in half (at the top of the hook) and forming the hook area into a loop. I straightened out the rest of each side except for the little u-turn at the end. With the center bolt removed, I was able to slip the u-turn between the tub and the wash plate on both sides (left and right.) Then, using the loops as handles, I popped the wires up a few times, moved the wires 90 degrees and popped it some more. Eventually, the wash plate came loose.
To remove the drive hub, I tapped the tips of the retaining clip horizontally toward the opposite end of the clip, which loosened it. That made it easy enough to pry out with a screw driver. I backed out the screws carefully so as not to strip the heads, and the drive hub lifted out pretty easily.
If memory serves me, the new hub lines up only three ways, even though there are six screws. When you install the screws, turn each one in only a turn or two initially so that the hub seats evenly. It is manufactured in a way that you cannot just push it all the way down, but once you start the screws, the hub will slip into place and hold firm.
The wash plate just slips over the drive shaft. I cleaned most of the rust off before replacing it. IMPORTANT: Put a drop or two of thread locker on the bolt before reinstalling it. This will keep it from backing out.
★★★★★
★★★★★
Josh D - March 8, 2025
Verified Purchase
Great buy
Repaired my issue of wobbling and not totally draining water out.
★★★★★
★★★★★
Ryan L - April 26, 2025
Verified Purchase
Easy fix
Saved a lot of money by watching the repair video and doing this myself. Took me 20 min to do to fix.
★★★★★
★★★★★
Eric M - February 9, 2018
Verified Purchase
Spline hub
Part was here fast! Thank you partselect! Part fit perfectly had my wash machine up and running in no time.
★★★★★
★★★★★
KAREN S - July 12, 2021
Verified Purchase
Works great!
Great service and very fast delivery! The part was easy to install and it took less than 15 minutes to complete. My washer works great! I haven’t had any issues and it’s been about 4 months since I installed it.
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Customer Repair Stories
Average Repair Rating: 3.0 / 5.0, 18 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Unbalanced washer
Unplugged, Removed rear screws Pulled lid forward, and lifted, rested against wall Removed rim piece, agitator, my wife cleaned them Removed, replaced suspension rods one at a time, replaced plastic seats as I went Removed old hub, cleaned and lubed gear and replaced, used a towel so screws did fall in the basin holes
... Read more Put back together Used instructions to recalibrate Tested it out, good to go notes….the old parts don’t really appear damaged to the untrained eye, probably should send the bumper padding with this kit, the recal instructions were money!
The tub would spin but it was weak. The splines were stripped on the drive hub.
Pulled the agitator, un-screwed the drive hub, cleaned the splines on the transmission, vacuumed the debris out of the tub. The repair video said to put towels or something down in the tub so if you drop a screw it will catch it. Put it back together and re-calibrated it. It didn't want to go into the calibrate mode until i moved the mode
... Read more switch all the way to the left and then right first. Good quality factory parts!
Read less
Doug from EAU CLAIRE, MI
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
9 of 10 peoplefound this instruction helpful.
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After removing the bolt on top of the agitator, it agitator was very difficult to get out.
I watched the repair video on Partselect, it was very informative. In the video the agitator lifted right out easily, I was not so lucky. It took me and another gentleman about 4 hours to get the thing out. I watched other videos on ideas to remove, still no luck. Finally I cut the strap off of a carry all bag and was able to get it in a
... Read moreround the agitator and slide it under it. After getting it under the agitator we were able to pull up on it and get it loose. The rest of the repair was simple, cleaned everything, installed new part, and now washing machine is working like new again.
Read less
John from SALEM, VA
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Tools:
Screw drivers, Socket set
5 of 5 peoplefound this instruction helpful.
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drive hub splines were warn off. Thus no agitation was possible. Coins from laundry probably made increased friction to cause excessive ware on the splines.
Force the thin nylon strap around and down into the perimeter of the agitator. Draw it snug to the center. The strap must be long enough to make a complete loop up to the top of the tub. Insert a fairly stout wooden stick through the loop so that an upward prying motion of the stick applies a vertical force on the agitator. While the
... Read moreforce is applied pound on the lower part of the agitator so that it will break it free from the motor's axel. Of course remove the center bolt first after removing the small hub cover. Applying liquids to the connection did not help. Just a steady upward force and a few rubber hammer blows to the lower part of the agitator di the trick.
Read less
Wayne from HILTON, NY
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers, Socket set
7 of 7 peoplefound this instruction helpful.
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Slow Spin Cycle with Fast/Normal Agitator
My spin cycle was running, but spinning slowly and not drying my clothes. The agitator spun quickly like normal, but the basket did not spin fast. It seemed like something was slipping. I checked the belt, but it seemed fine and it was less than a year old. I was afraid that the transmission was going, but there wasn't any grinding sound
... Read moreof gears. Luckily the hub part description said that this could fix the slow Spin cycle. Over all the repair was easy, but pulling the agitator off was very difficult. I've got a strong grip and patience and after about 10 - 15 mintues of yanking on the agitator it came off. Don't try to use pliers as it will damage the plastic agitator. Replacing the hub drive and reassembly went very smoothly. The old hub drive wore out because it is plastic and connects to the metal drive shaft from the transmission. After years of torque, the hub will eventually strip out. Sooner depending on your usage and heavy duty cycles. In case you don't know, your machine might have the service manual in it on the inside of the body taped to the side. Mine helped me run through some troubleshooting steps and component tests to pinpoint to problem. Thanks Parts Select!
Read less
Michael from AURORA, CO
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Socket set
7 of 7 peoplefound this instruction helpful.
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The washing machine tub wouldn't spin dry. I could hear some grinding when it was supposed to start spinning.
I knew the hub was probably the issue. I also knew it could be difficult to remove the wash plate, as I tried to do it before on another model a few years ago. When I took out the wash plate bolt, and made the decision to carefully smash the wash plate with a hammer and remove it piece by piece, it was very simple to get to the hub and
... Read moreremove it with a screwdriver. The new wash plate and hub took about 10 minutes to put back in.
Washing machine would not spin clothes, little to no agitation
Our 5 year old Kenmore washing machine broke. The first symptom was that the clothes would come out completely wet. This was due to no spin cycle. The second symptom was that the washing machine had little to no agitation. The lid still locked shut, there was no odor, and you could hear the machine running.
In the event a machi
... Read morene does not agitate or spin, the diagnostics on this website will lead you to believe that drive hub assembly or shift actuator is the problem. The drive hub assembly is by far the more common repair (the pieces are made of plastic and are designed to wear out). If you are torn, go with the drive hub kit repair. That's what it was.
There were some surprises after carefully watching the how to video. First, the agitator in my machine was very tall and required a socket wrench extension to reach the drive hub nut. This will require two sets of hands. Second, the drive hub nut was stuck to the point where I nearly gave up. WD-40 and degreaser did not work to loosen. I ended up pouring a half teaspoon of powdered soap onto the stuck nut to get more grip on the nut. This, along with two sets of hands, got it loose. Third, calibrating machine was barely touched on in the video but this is extremely difficult, the instructions that come with the part were insufficient, and the videos on the internet are not that good. In the end, I'm not sure that the machine ever calibrated. In essence, the machine is re-calibrated by turning the switch in a specific sequence of right to left. Lights are then supposed to flash. This never did anything. I ended up opening and shutting the lid 10 times in 10 seconds as this was allegedly a way to recalibrate.
Note: 2018 and later washing machines suck because of California and the federal government rules and pressure to make them "green". Well, they don't work that well anymore as a result. Keep this in mind when you vote.
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
10 of 10 peoplefound this instruction helpful.
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Agitator would not spin, causing when tried to shift into high speed spin. It would cause tub to go out of balance.
First had to take the top of the agitator off to expose the bolt down at the bottom of the agitator. Take a ratchet with 2 1/2 extensions to get bolt off had problems so I had to use impact gun. pull agitator straight up, was stuck a little bit, but once she giving her a few tugs, it popped off the hub. On top of the hub, there is a keywa
... Read morey. Use a straight screwdriver and tap it out sideways. Then remove six Phillips screws and the hub pulls out. Clean the splines really good before you put new hub in. Slide new hub in put six screws in. Tighten them down evenly. Put new keyway back in slide agitator back onto shaft. Bolt on,tighten down Bolt, put top agitator back on. Replacing shift actuator tilt washer up so you can get to the bottom side take a nut driver. There’s two screws on the shield remove them that exposes the shift actuator on the side of the transmission. Remove the harness there’s a clip you push and pull straight out and there’s two screws I believe they’re Phillips And it pulls straight down put new one up in there put the two screws back in make sure the plastic tab on the shift actuator went into the tab of the transmission replaced the wire harness, push it back in make sure it snaps in put shield back on,the two screws in,and you are ready. Once you have those parts back on, you have to reset the washer instructions in your manual. It tells you how to do it. you have to do this or your washer will not work properly.
Remove the center cover with a screwdriver then loosen the 7/16 bolt with an impact driver socket ccw to remove completely biggest issue is removing bottom cover tried pick tools only thing that was succesful was some dawn dishsoap on the center bolt area to loosen enough to lift up the cover replace the hub part that had worn spline groo
... Read moreves remember to use blue loctite on the 7/16 bolt before re-installing cw to tighten bolt
Read less
Craig from CRARY, ND
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers, Socket set
5 of 5 peoplefound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
52 questions answered by our experts.
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Annette
October 30, 2017
Does part 8 come with part 9 or do you have to order separately?
For model number mvwc555dwo
Hi Annette, Thank you for the question. When you order #8 PartSelect Number PS601209 Hub you will be shipped both Item #8 and #9, The Hub and Washer Drive Hub Retainer.Hope this helps!
34 people found this helpful.
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John
October 18, 2019
This part wears out every two to three months it is not because of overloading it is because of a bad design. The washer says it is heavy duty then why would you put a cheap part made of plastic on it! This part should be made of metal! My opinion Kenmore should recall the part and make a metal replacement part!!
For model number W10528947
Hello John, Thank you for contacting PartSelect. We believe this is a concern best addressed by the manufacturer. We are a parts distributor. We do not manufacture any units, parts, authorize substitutes, or fulfill warranty claims. Please contact your unit's manufacturer, directly.Hope this helps!
26 people found this helpful.
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LP
March 28, 2018
Is the replacement hub #8 made of metal or plastic?
For model number MVWX655DWO
Hello LP, thank you for your question. The part number HUB W10528947 is made of plastic. Good luck with your repair!
9 people found this helpful.
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Heather
January 31, 2019
I replaced the screw that holds the wash plate a few months ago. Now the plate spins freely and the machine wont agitate properly...will the drive hub kit fix the problem or do i need a new wash plate? (the screw is tight)
For model number WTW5000DW0
Hi Heather,
Thank you for your question. If the washplate is spinning freely and the screw is tightly in place, it may be stripped. This usually occurs if the the washer is constantly overloaded. You will likely need a new washplate. I hope this helps. Thank you and have a great day!
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Lori Strickland
January 9, 2019
My wash tub in the middle of machine is spinning so fast and throwing the clothes all around so it’s off balance. Will this fix the problem?? everything else seems to work well it is only 1 1/2 years old
For model number MVWX655DW1
Hello Lori, thank you for your question. We would recommend replacing the Drive Splutch Kit.part number W10721967, belt part number WPW10006384 and actuator part number W10913953 first. An issue with the hub kit is usually noise, or grinding or the tub doesn't spin during the spin cycle. I hope this helps!
8 people found this helpful.
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Chuck
September 13, 2017
Will replacing the hub quiet down the noisy spin cycle?
For model number WTW4950XW3
Hi Chuck,
Thank you for your inquiry. There are a couple of parts that could cause your machine to be noisy during the spin cycle. You may want to check your clutch assembly, belt, and your suspension rods. These parts can wear and tear over time and may be the cause of the noise. Good luck with your repair.
6 people found this helpful.
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Jeanne
August 22, 2019
Not spinning out the water completely. Towels still very wet!
For model number MVWC4258W1
Hello Jeanne, Thank you for the question. I suggest checking the driver belt PartSelect Number PS11747978 to see if it has wear and has stretched out. If there is wear it may not be able to grip and spin fast enough on bigger loads. Hope this helps!
The machine wont spin, installed a new gear case (old one was striped at top and the hub was also stripped out. order new up hub did install new gear case. once new hub is installed should this be good to go or am i missing something else?
For model number mvwx655dw1
Hello David, Thank you for the question. If it is just the hub and gearcase that was damaged, this kit should fix the issue. When you order #8 PartSelect Number PS601209 Hub you will be shipped both Item #8 and #9, The Hub and Washer Drive Hub Retainer.Hope this helps!
4 people found this helpful.
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Mike
January 16, 2018
Will the basket having a little free play cause the washer to get out of balance? I am having a problem with it getting out of balance on the fast spin cycle then switching to a slower speed spin. I have replaced the spluch and belt. My only guess now is to replace the hub and retainer and/or the suspension top pivots.
For model number 110.25132410
Hi Mike,
Thank you for your question. If the washer is still out of balance and you have replaced the clutch and the belt, you will need to check the suspension rods and the suspension rod supports.
I hope this helps. Thank you and have a great day!
3 people found this helpful.
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Lyn
August 6, 2018
The washer agitates but the drum doesn't turn during washing and spin, just agitater
For model number Mvwx655dw1
Hello Lyn, thank you for your question. There are a few parts we would recommend you check. The Drive belt, clutch, hub and actuator. Here is a like to these parts. I hope this helps!
https://www.partselect.com/AdvancedModelSymptoms.aspx?ModelNum=MVWX655DW1&mfgModelNum=&fkMfgID=1&ModelMasterID=868794&PID=26
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Item is in stock and will ship today if your order is placed before 4:00 PM Eastern Standard Time.
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