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David
January 7, 2019
Were do l put the ball
For model number Gsd4000k00bb
Hello David, thank you for your question. The filter ball goes into the inlet sump. the filter ball blocks the path to the fine filter during the drain cycle. If its missing or jammed it can cause incomplete draining. Pull out the dish racks from the unit so you can access the bottom section of the dishwasher. Remove the spray arm and the filter cover from the bottom of the dishwasher. Remove the ball from the round tube that sits towards the back of the opening. To remove the filter, use some chewing gum, or sticky tack on the end of a straw and insert it into the tube to grab and remove the ball (if its still in the hole). Simply drop the new ball into that hole and reassemble. I hope this helps!
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James
July 31, 2019
I replaced the pump motor on this dishwasher, it will run a cycle, but it will not drain. I was told to check the pump motor check valve ball my question may be dumb, but where is it located?
For model number GSD2100V50BB
Hi James,
Thank you for your question. The filter ball goes into the inlet sump. the filter ball blocks the path to the fine filter during the drain cycle. If its missing or jammed it can cause incomplete draining. Pull out the dish racks from the unit so you can access the bottom section of the dishwasher. Remove the spray arm and the filter cover from the bottom of the dishwasher. Remove the ball from the round tube that sits towards the back of the opening. To remove the filter, use some chewing gum, or sticky tack on the end of a straw and insert it into the tube to grab and remove the ball (if its still in the hole). Simply drop the new ball into that hole and reassemble. I hope this helps. Thank you and have a great day!
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Leonard
October 22, 2019
Where does the filterball go?
For model number Hda3500n00ww
Hi Leonard, thank you for your question. This part goes directly underneath your sump filter. I hope that helps. Good luck with your repair.
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David
April 15, 2019
When draining all water dose not drain what part is needed
For model number GSD2100R00BB
Hello David, Thank you for the question. I suggest checking and cleaning out the filter PartSelect Number: PS1765973 and sump PartSelect Number PS1765981. Make sure there is no damage or blockage. You can also check the Drain Solenoid,PartSelect Number PS1481923 to see if the plunger is moving up and down properly. If everything checks out good, you may need to replace the pump. Hope this helps!
Hello , Thank you for the question. Very sorry but we do not have the dimensions for this ball but it is sitting on a 1" grid in the picture. I can also verify it is correct for the model number provided. Thank you for your inquiry, good luck with this repair!
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Customer Repair Stories
Average Repair Rating: 3.3 / 5.0, 2 reviews.
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Water Not Draining.
There are videos on YouTube that demonstrate the repair process better than I can type. I will say I'm not certain why the dishwasher wasn't draining other than when I removed the chamber collection and repositioned the ball filter it would work as it should until the next time. Replacing the sump, chamber collection, and ball filter was a shot in the dark. The tub insulation was an improvement on noise. The first cycle seemed to be draining water better. Overall the removal and installation of the parts was not difficult.
I googled a ton of options as to why my dishwasher wouldn't drain. I cleaned out the hose and took apart the dishwasher to try and clean the impeller. I looked at partsselect YouTube for instructions on replacing the impeller. The replacement was pretty easy!
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