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3 questions answered by our experts.
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William
July 15, 2019
The oven does ignite but will not heat above 310f and there is the smell of gas. I am guessing that it is likely the burner itself because it does ignite and the registered temp appears reasonable considering how slow the food is baking
For model number nx58h5600ss
Hello William, thank you for inquiring. For this symptom you will want to replace the Oven Burner Igniter part PS4241428 for your model.
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James
July 8, 2021
My Samsung gas oven is not heating up. Only the boil option is working. Others like the bake option are not working. Do you know why? I only see the igniter is burning bright orange and the Flame comes out strong in the boil option. When i use the bake option, i can hear a sound like a fan is on and the display shows heating 175 degrees. That is, and the igniter is not on.
For model number nx58h9500ws/aa
Hi James,
Thank you for your question. If your oven will not work when you select the bake option, the temperature sensor may be malfunctioning and you will need to replace. This part fixes the issue the majority of the time. If the sensor is fine, you will also need to check the electronic control board and the igniter. We hope this helps! Good luck with the repair!
my oven takes forever to heat up. I have replace the thermostat and the igniter twice.
For model number NX58H5600SS/AA
Hello Rhonda, thank you for contacting us. We would recommend checking the safety valve, part number PS4241390. It controls the gas supply and it can affect the heating efficiency of oven when defective. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
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