The temperature sensor, also referred to as a thermostat, probe, or thermistor sensor, is responsible for measuring the temperature inside your oven. It is a platinum-resistance sensor with a resistance of 1000 ohms. If your oven is not heating evenly, not heating at all, or showing an error message, the sensor may be faulty. Typically located inside the oven, near the top, and attached to the rear wall, you can test the sensor with a multimeter. To do so, disconnect the power, remove the back panel, disconnect the wiring harness, and detach the sensor. Set the multimeter to ohms and touch the probes to the terminals. This test must be conducted at room temperature for accurate results. Refer to your user manual for guidance. If the test results show that the sensor is broken, you must replace it. This OEM replacement part is sold individually.
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Troubleshooting
This part works with the following products:
Range, Wall Oven, Microwave Oven Combo.
This part works with the following products:
Samsung.
Part# DG32-00004C replaces these:
111804
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Jean
December 7, 2018
Where is the sensor located in this range?
For model number NE58F9710WS
Hello Jean, thank you for your question. The sensor is located inside the oven at the top left corner. It is accesible from the back of the range after you remove the back panel. I hope this helps!
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Jennifer
July 23, 2021
The oven has power but will not heat past the lowest detection limit of 175. No heat whatsoever. Convection will also not heat. Reset the breaker and it is not in a demo mode. Please help!
For model number NY58J9850WS
Hi Jennifer,
Thank you for your question. If the oven is not heating correctly, the issue is likely the oven temperature sensor. The sensor monitors the oven temperature and signals the electronic control to turn the elements on and off. You will need to test it with a multimeter to see if it has continuity. Before removing and testing this part, please unplug the oven from the electrical outlet. The temperature sensor is frequently found inside the oven, attached to the rear wall near the top. Once you have located it, remove it from the oven. In order to test it, you will need to reference your owner’s manual to determine what the correct reading is for your model, as this varies from model to model. Set the multimeter on the Rx1 setting and touch the terminals with the probes. This test needs to be done with the sensor at room temperature to produce accurate results. If your test results do not meet the manufacturer’s guidelines, you need a replacement temperature sensor. If the sensor is not the issue, you will need to check the electronic control board, the elements and the wiring between the parts to see which one is causing the issue. We hope this helps! If you have any questions, please let us know.
Where do I find and how do I access the oven temperature sensor on this model? Thank you.
For model number NE58K9500SG/AC
Hello Kent, Thank you for the question. The temperature sensor is frequently found inside the oven, attached to the rear wall near the top. Just pull the Sensor out from the back and disconnect the Harness. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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William
February 16, 2022
Hello, I would like some help! My oven continues to loose heat while in operation, it will get to temp ,then drop 30 degrees without opening the oven?
For model number ne595absr/aa
Hello William, thank you for writing. A faulty thermostat PartSelect Number PS4226434 or heating element PartSelect Number PS4240837 in your oven are the most likely culprits when your oven can't maintain its temperature. We hope to hear from you soon.
Where is the oven temperature sensor on this model located? Upper left hand corner through the back of the oven?
For model number NE58F9500SS/AA
Hello Wayne, Thank you for your inquiry. The sensor is located inside the oven at the top left corner. It is accessible from the back of the range after you remove the back panel. Good luck with your repair.
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Tatum
January 12, 2023
My oven is burning food in only a matter of a couple minutes. We preheat the oven and once preheated put in our food and it burns the top extremely fast. My appliance repair company has went out of business. I am not sure if the temp sensor has went bad or maybe for some reason the broiler is coming on but the control panel does not show the broiler on. And the temp on the panel has not changed since the preheat stage beeped that it was done. Could you please give me some guidance
For model number NE58K9430SS/AA
Hi Tatum, thank you for reaching out. There could be a few parts that could be causing this issue. We recommend that you check the oven sensor, part number PS4240744, control board, part number PS12085991, and broil element, part number PS8764904, with a multimeter and replace the defective part to resolve this issue. If you require assistance to place an order, please contact customer service. We hope that helps!
The self cleaning feature does not work, no codes, when you select self cleaning a HOT indicator light comes on what could be causing this?? The door does not lock????
For model number NE59J7630SG/AA
Hi Thomas, thank you for reaching out. Based on our research, you will not be able to start a self-cleaning cycle if the control lockout feature is activated or if the temperature of the oven is too high. First, try unlocking the controls by pressing the OFF/CLEAR button for 3 seconds until the lock icon disappears from the display. If that is not causing the issue, then the oven temperature might be too high for the self-clean feature to start, which may also prevent the door from locking, and you may need to wait until the oven cools down. We hope this helps!
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David
October 8, 2019
Overheating element, sometimes fans don't run, thanks
For model number Samsung NE58K9500SG/AA
Hello David, thank you for writing. This is most likely due to a faulty Oven Temperature Sensor, this part number PS4240744 for your model. You may also want to consider the Lower Convection Reverse Fan Motor, part number PS4241514. Good luck with your repair!
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