Hello Jon, Thank you for contacting us. I suggest checking the following parts: PS4240743 SENSOR-THERMISTOR, PS4240824 Bake Element, and PS4226434 Thermostat. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, we have videos available to assist you.

Hi Wayne, Thank you for your inquiry. If there is a heating issue with the dual element, it is likely with the burner switch. I hope this helps. Thank you and have a great day!

Hi Hugh, thank you for your question. There are a few parts that could cause this issue in your appliance. First I would say test your elements with a multi meter to see if they are working correctly or not. They should be reading between 0 - 50 ohms to be working correctly. The other part you should check would be your oven temperature sensor. That can also be tested with a multi meter and should be reading between 1000 - 1100 ohms. If those three parts are fine however, then the issue may be in your control board. I hope that helps. Good luck with your repair.

Hello Ron and thanks for writing. The convection fan should be running as soon as you select this option, failure to run might be a faulty motor. We hope this helps. Please contact us anytime.

Hi Nizar, Thank you for your question. If the element stays on high heat when you turn the burner on to any setting, then the burner switch will need to be replaced. The part number for the dual element switch is PS4240803. I hope this helps. Thank you and have a great day!

Hello Ed, Thank you for the question. This sounds like an issue with defective Main PCB Assembly, PartSelect Number PS5576835. Thank you for your inquiry, good luck with this repair!

Hello Gerald, thank you for your question. Chances are the issue is with the board. If the sensor was replaced, and the door is latching and locking tightly, the board is probably not receiving the signal that the door is latched to start the cycle. We would recommend replacing the PartSelect Number PS11720510 Main board. I hope this helps!