This soap cup latch kit, used in a dishwasher, will keep the dispenser cover closed. If your dishwasher will not dispense detergent, there is a door latch failure, the dishes are not cleaning properly, or there is leaking, then this kit can be the solution to your symptoms. The tools required for this replacement are a #15 torx bits, a small blade screwdriver, and slip joint pliers. First locate the soap box and remove the latch on both sides. Next step is to remove the screws in the inner door panel and remove the plastic cover at the back. Remove the old latch assembly and add the new one. Make sure to unplug your dishwasher before beginning this installation project.
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Part Videos
Replacing your Whirlpool Dishwasher Soap Cup Latch Kit
Troubleshooting
This part fixes the following symptoms:
Will not dispense detergent | Door latch failure | Not cleaning dishes properly | Door won’t close
This part works with the following products:
Dishwasher.
Part# 676413 replaces these:
AP3130817, 679921, 3369061, 3376066, 676413
Customer Reviews
Average Rating:
★★★★★
★★★★★
9 Reviews
4.9
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★★★★★
★★★★★
Ron B - February 9, 2022
Verified Purchase
Whirlpool soap cup latch kit.
The parts arrived fast and was easy to install. The soap cup now opens every time which it didn't before. I cleaned all the sliding parts on the back side of the door cover and then applied a very thin coat of silicone spray to each contact point. I think this helped with the latch release problem. Good company to deal with.
★★★★★
★★★★★
ENRIQUE P - May 11, 2021
Verified Purchase
Good
Very good
★★★★★
★★★★★
Joseph S - December 3, 2018
Verified Purchase
Parts
Fit and working
★★★★★
★★★★★
Tim R - August 18, 2018
Verified Purchase
Easy repair
Loved the how to video that was linked to the part I needed to replace
★★★★★
★★★★★
Amanda W - June 23, 2018
Verified Purchase
Easy repair.
Part was exact replica of original. Great replacement
★★★★★
★★★★★
Kelley F - June 6, 2018
Verified Purchase
Easy and fast
Good tutorial
★★★★★
★★★★★
Matthew S - February 22, 2018
Verified Purchase
As advertised
I found that my soap dispenser latch was leaking. Quick fix!
★★★★★
★★★★★
Mike C - February 5, 2018
Verified Purchase
worked as expected
With the instructions from the website this part was easy to install.
★★★★★
★★★★★
Anthony B - January 27, 2018
Verified Purchase
Perfect
The parts I ordered are 100% correct , perfect .
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Customer Repair Stories
Average Repair Rating: 4.4 / 5.0, 4 reviews.
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Soap Cup latch missing
I watched the video link sent in an email and followed exactly what they did in the video. I removed the star head screws holding the door liner in place. Then removed the protective cover on the inside. I disengaged the component holding the latch in place. I replace the component that holds the latch in place and then snapped the new la
... Read moretch in place. I turned the dishwasher dial until the prongs were fully retracted. I replace the protective cover and then put the door cover back in place. I initially only placed the left bottom star head screw until I was sure that the latch was going to release. I tested that it was working properly by slowly turning the dial on the dishwasher control. Once I knew it was working I replaced the rest of the screws.
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Daniel from FINCHVILLE, KY
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
4 of 5 peoplefound this instruction helpful.
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detergent door latch did not work
I removed all the ( what my Husband called star screws ) star screws and removed the housing panel ( holds dish detergent cup and silverware basket ) I discovered everything accross the bottom was all gucked up with detergent soap accumulation. I took the part to the kitchen sink and used the sprayer hose on the part with hot water and i
... Read moret cleaned up beautifully, and the detergent latch then worked ( the spring that operates the latch was all gucked up with detergent accumulation ). I am the wife and did all of this myself and it only took around 5-10 min. My Husband had to help me figure out the type of screws because they turned out to not be phillip screws, but as Hubby called them.."star screws". Soooo, I did not need to use the Latch Kit I purchased, so will store it in my parts supply! :) Happy repairs to you.. Judy Estes Park, CO
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Judy from ESTES PARK, CO
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
17 of 22 peoplefound this instruction helpful.
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Latch broke on dishwasher
Look at the exploded parts diagram, that parts select provides on their website.
You have to take off the nine star pointed screws. So you need a special screwdriver or I had a socket set of them and I used a ratchet to make it easier. I think there are nine of them around the base of the door. Then remove the door and set it o
... Read moren the counter. Flip it over and there is a small plastic cover that has to be removed from the back of it, and it is easily removed by gently pulling on it.
Now comes the difficult part. There is a locking piece on it that holds the latch onto the door by interlocking with a piece on the back side of the door. I took a pair of wire snips and just cut the old interlocking piece off. This way I didn't have to try and slide the two interlocking pieces apart.
When you go to put the new piece on before you interlock them make sure they are put on right. Specifically the latch is pointing the right way to seal the detergent door. Otherwise it can be a pain to separate the interlocking pieces again. (which is why I cut it off the old one).
Then you're done. Just put it all back together.
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Steven from Edmond, OK
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
22 of 25 peoplefound this instruction helpful.
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tube for upper arm was cracked and soap dish would not remain shut
I removed the screws on the door cover and snapped in the new clip
for the arm I just removed one screw and replaced the arm
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7 questions answered by our experts.
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Tommy
June 21, 2019
I will attempt repair tomorrow. I notice on the video the repairman checks the detergent dispenser by manually turning the cycle control on the outside. The model dishwasher i have is push button. Does it work to push the buttons before reassembly? Thanks - tommy
For model number 665.16764000
Hi Tommy, thank you for your question. No if you have a push button then you should actually be able to skip that step. I hope that helps. Good luck with your repair.
2 people found this helpful.
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Claude Turpin
July 4, 2019
Soap container does not open washer work when we leave the soap door open, what part should i order
For model number du900pwkbo
Hello Claude, thank you for writing. For this symptom you will want to consider either the Lid Spring part PS11744874, the Soap Cup Latch Kit part PS382922, or the Soap Dispenser Cover part PS11741342 for your model. We hope this helps.
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April
September 26, 2019
The lid closes and when i use my finger on the latch it springs open all the way. But, when in the cycle, the lid doesn't come open. How do i know if its the spring or latch? When i turn the knob with door open past the normal wash i hear nothing. DU920PWKT0
For model number DU920PWKT0
Good Day April. Thank you for your question in regards to your unit (Model Number DU920PWKT0). When you examine the latch or the spring do they show any signed of damage. Also if you search your model number on our website, www.PartSelect.com it will bring you to a page where on the right hand side you will see under "Symptoms" a link for "Door Latch Failure". When on click on this link it will bring you to a page of parts that may be causing the issue you are having. Hope this helps. Best Regards.
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Barry
November 6, 2017
On this model, after replacing the soap cup latch kit how do I check it if the timer is electronic rather than a manual knob?
For model number GU980SCGQ2
Hi Barry, Thank you for the question. The timer for this model number is part of the Electronic Control Board. Good luck with the repair!
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Lew
November 21, 2018
The soap dispenser lid won't stay locked down is this the correct part?
For model number DU840SWPU0
Hello Lew, Thank you for the question. Yes, the Soap Cup Latch Kit will keep the dispenser cover closed. If your dishwasher will not dispense detergent, there is a door latch failure, the dishes are not cleaning properly, or there is leaking, then this kit can be the solution to your symptoms. Hope this helps, good luck with this repair!
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Louis
February 13, 2020
Replacing the latch kit did not solve the problem of the door not opening during the wash cycle. What to do next?
For model number DU980QPDB4
Hi Louis. The most likely fix is replacing the spring. Thank you for your question and good luck with your repair.
Dishwasher is leaking through the orifice where the soap latch kit is installed into the inner door. Will a new cup latch kit solve this? I didn't see any sort of seal or gasket for this particular piece.
For model number RUD3000DB0
Hi Sean,
Thank you for your question. If there is water leaking from the area where the soap latch kit is, then it will need to be replaced. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
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