This a genuine OEM microwave cooking tray. It is also known as a microwave turntable or microwave plate. The function of the tray is to hold and rotate food items while the appliance is in use to ensure the food is being heated evenly. This cooking tray is made of transparent glass, and may need to be replaced if the tray is cracked or broken. A broken tray may prevent it from rotating if the three partial circles on the bottom of the tray will not connect to the turntable driver. This part is sold individually and is approximately 12 inches in diameter. It is recommended to check the drive coupling, or turntable driver, if tray is not turning.
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Mary
November 13, 2017
I ordered the new plate for my microwave, it was exactly like the one i ordered before. Which doesn't turn. So, now i am going to order the drive coupling your site says is about 3 inches in diameter. The coupling i have on it now measures about 1 1/4 inches in diameter. So do you think that will work? I have never replaced the coupling on it. It is the one it came with when i bought it in 2012.
For model number Mmv 1164 WS-5
Hi Mary,
Thank you for your question. If the glass cooking tray in the microwave is not turning, there are some parts that you will need to check to see which one is causing the issue. You will need to check the drive coupling, the ring turn, the spacer and the turntable motor. I hope this helps. Thank you and have a great day!
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Mary
October 27, 2017
I bought a new glass tray for my Maytag microwave about a year ago because i broke the old one. It never did work right but i used it anyway without it turning. Getting tired of it now and i thought i would try and see if i could get a new one that might fit. I called your customer service and got the part #4393799 that she felt would be the right one. Well online it appears to be the exact one i ordered before. The drive coupling turns but when the glass tray is placed on top of the ring turn it won't turn. I am afraid to order the part # she recommended because it looks exactly like the one i have. Thanks for any help you can give me.
For model number MMV1164WS-5
Hi Mary,
Thank you for your inquiry. Based on the model number you provided, this would appear to be the correct glass tray. If you have concerns about ordering the part again you will need to contact Whirlpool, the parent company for Maytag. If they provide you with an alternative part number for the part, you may call us back with it and we can verify if we have it available for you. I hope this helps. Thank you and have a great day!
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Part Videos
Replacing your Whirlpool Microwave Glass Cooking Tray
Customer Repair Stories
Average Repair Rating: 5.0 / 5.0, 26 reviews.
What's this?
Glass microwave turntable shattered while taken out for a cleaning.
PartSelect had the turntable I needed at the best price. Ordering was easy, but best of all, the part was delivered next day. I was able to insert the new turntable plate into the microwave and it was good as new.
STEPHEN from FORT MYERS, FL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
95 of 161 peoplefound this instruction helpful.
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Replacement turntable glass
Opened the box and popped it in. No problem with that.
Beverly from Hauppauge, NY
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
80 of 142 peoplefound this instruction helpful.
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Could not believe when the original glass cooking tray EXPLODED while cooking in the microwave!!
Whirlpool paid to have a tech come out, they said the microwave was fine, must have been a defect in the glass tray because they should NEVER do that. Well, Whirlpool would not pay to replace the defect. This was the best site out there for finding what I needed. Also had the best price, and believe me I looked!! Almost paid for express shipping, but am glad I didn't - with regular shipping I got what I ordered in TWO days!! And I live in the boonies!! ha ha
Have told all my friends and family about this repair site already. Highly recommended.
This is the second replacement tray we have in installed. The first one ( Not From Here ) we had for less than 5 months, we made a bag of popcorn, and about 5 minutes later we heard a crash, not knowing where the noise came from we dismissed it. The next day we opened the microwave a saw the plate had shattered. So we hope that this will not do the same thing.
Eric from Puyallup, WA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
65 of 129 peoplefound this instruction helpful.
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Replace glass tray and charcoal filter
Replaced broken glass tray. Used two screwdriver to remove top front panel to replace charcoal filter. Microwave parts diagram with descriptions and part numbers made the project very simple. Price of parts was substantially less than manufacturers price schedule. A very satisfied customer.
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★★★★★
★★★★★
Ladonna R - March 26, 2022
Verified Purchase
Arrived in a timely manner and fit perfectly!
Everything worked as it should have and did.
★★★★★
★★★★★
Brigham J - March 6, 2022
Verified Purchase
The right part the first time.
It was easy to get the right part. Works great.
★★★★★
★★★★★
John E W - March 4, 2022
Verified Purchase
Wrong plate
The wrong plate for this microwave was sent. It is too big for the turntable. Doesn't turn.
March 9, 2022
Hi John,
Thank you for your review. Please accept our apologies for this situation. We will be in touch with you shortly regarding your order.
★★★★★
★★★★★
Don K - November 25, 2021
Verified Purchase
Easy to order
Very easy to find the part I needed and it came promptly. My microwave is back.
★★★★★
★★★★★
Keith M - November 21, 2021
Verified Purchase
Perfect fit, good price, fast shipping.
Matching part numbers to my microwave made the process simple, and was a perfect fit replacement. I thought it was an exaggeration when the site said shipping averages 1.8 days, but it's no joke. Ordered it late on a Friday night and got it early Sunday. Will definitely use PartSelect again if the need arises.
★★★★★
★★★★★
Bruce D - November 3, 2021
Verified Purchase
The tray just slipped right in place. Easy Peasy!
Fast delivery, easy install, totally pleased with the experience.
★★★★★
★★★★★
Stacey O - October 14, 2021
Verified Purchase
Perfect Fit
Just what I needed for my microwave! Perfect fit and arrived quickly! Great customer service too!
★★★★★
★★★★★
Deryl A - July 28, 2021
Verified Purchase
microwave tray
The replacement came fast and works - thanks
★★★★★
★★★★★
Janet S - April 18, 2021
Verified Purchase
Exact part I needed
The part arrived much sooner than I expected and was exactly what I needed.
Great service.
★★★★★
★★★★★
Elizabeth B - April 17, 2021
Verified Purchase
Exact lay the right turntable for my microwave
The new turntable installed simply and works perfectly. Thanks!
This is an authentic manufactured drive coupling for a microwave. It fits on the motor shaft to hold and rotate the glass turntable tray while the appliance is running. This part has a D-shaped insert for the motor shaft...
Model Cross Reference
This part works with the following models:
PartSelect Number: PS373741
Manufacturer Part Number: 4393799
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