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373741-1-S-Whirlpool-4393799           -Glass Cooking Tray
373741-1-S-Whirlpool-4393799           -Glass Cooking Tray 373741-2-S-Whirlpool-4393799           -Glass Cooking Tray https://partselectcom.azureedge.net/Schematics/Whirlpool/TVJW5FSN.gif

Glass Cooking Tray

Your Price

$46.40
Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS373741
Manufacturer Part Number 4393799
Manufactured by Whirlpool

This a genuine OEM microwave cooking tray. It is also known as a microwave turntable or microwave plate. The function of the tray is to hold and rotate food items while the appliance is in use to ensure the food is being heated evenly. This cooking tray is made of transparent glass, and may need to be replaced if the tray is cracked or broken. A broken tray may prevent it from rotating if the three partial circles on the bottom of the tray will not connect to the turntable driver. This part is sold individually and is approximately 12 inches in diameter. It is recommended to check the drive coupling, or turntable driver, if tray is not turning.

This part works with the following brands: Whirlpool, Kenmore, KitchenAid, Amana, Estate, Maytag, Roper, Jenn-Air, Inglis.

This part works with the following products: Microwave.

This part fixes the following symptoms:

  • Tray won’t turn.

Videos For installing this part.

Related Parts Additional or alternate parts to consider.

Part PhotoPart DescriptionPriceAvailability

Turntable Support Ring

Part Number 11756971

This support ring sits underneath the glass turntable tray.

$8.99
In Stock

Drive Coupling

Part Number 3507976

This is an authentic manufactured drive coupling for a microwave. It fits on the motor shaft to hold and rotate the glass turntable tray while the appliance is running. This part has a D-shaped insert for the motor shaft, and measures approximately 3 inches in diameter. You may need to replace this part if the microwave tray will not turn. No tools are required for this repair. It is recommended to check the support ring before ordering the drive coupling in case the wheels are broken. This part is also known as a turntable coupling or microwave turntable support.

$18.44
In Stock

Questions & Answers

Ask our experts a question on this part and we'll respond as soon as we can.

Most Helpful

Question:

I bought a new glass tray for my Maytag microwave about a year ago because i broke the old one. It never did work right but i used it anyway without it turning. Getting tired of it now and i thought i would try and see if i could get a new one that might fit. I called your customer service and got the part #4393799 that she felt would be the right one. Well online it appears to be the exact one i ordered before. The drive coupling turns but when the glass tray is placed on top of the ring turn it won't turn. I am afraid to order the part # she recommended because it looks exactly like the one i have. Thanks for any help you can give me.

Mary for model number MMV1164WS-5
Answer:

Hi Mary, Thank you for your inquiry. Based on the model number you provided, this would appear to be the correct glass tray. If you have concerns about ordering the part again you will need to contact Whirlpool, the parent company for Maytag. If they provide you with an alternative part number for the part, you may call us back with it and we can verify if we have it available for you. I hope this helps. Thank you and have a great day!

1 person found this helpful.

Most Recent

Question:

I ordered the new plate for my microwave, it was exactly like the one i ordered before. Which doesn't turn. So, now i am going to order the drive coupling your site says is about 3 inches in diameter. The coupling i have on it now measures about 1 1/4 inches in diameter. So do you think that will work? I have never replaced the coupling on it. It is the one it came with when i bought it in 2012.

Mary for model number Mmv 1164 WS-5
Answer:

Hi Mary, Thank you for your question. If the glass cooking tray in the microwave is not turning, there are some parts that you will need to check to see which one is causing the issue. You will need to check the drive coupling, the ring turn, the spacer and the turntable motor. I hope this helps. Thank you and have a great day!

1 person found this helpful.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 5.0 / 5.0, 23 reviews What's this?
1-15 of 23
 

485 of 498 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Eric from Durango, CO

Too much heat caused the turntable to shatter and the table support ring to melt.

Washed the turntable and placed it in the microwave.

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388 of 392 people found this instruction helpful

Parts Used:
  • Glass Cooking Tray
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Deborah from Baltimore, MD

Broken glass turntable

No repair- just replaced glass turntable.
Right part I needed with first try

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364 of 373 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Susan from Vadnais Heights, MN

Son bought home with microwave with missing parts

glass tray and support ring just went in and the grille just screwed in, and the microwave was like new

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91 of 157 people found this instruction helpful

Parts Used:
  • Glass Cooking Tray
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: STEPHEN from FORT MYERS, FL

Glass microwave turntable shattered while taken out for a cleaning.

PartSelect had the turntable I needed at the best price. Ordering was easy, but best of all, the part was delivered next day. I was able to insert the new turntable plate into the microwave and it was good as new.

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78 of 140 people found this instruction helpful

Parts Used:
  • Glass Cooking Tray
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Beverly from Hauppauge, NY

Replacement turntable glass

Opened the box and popped it in. No problem with that.

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75 of 142 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Michele from Lexington Park, MD

Could not believe when the original glass cooking tray exploded while cooking in the microwave!!

Whirlpool paid to have a tech come out, they said the microwave was fine, must have been a defect in the glass tray because they should NEVER do that. Well, Whirlpool would not pay to replace the defect.
This was the best site out there for finding what I needed. Also had the best price, and believe me I looked!! Almost paid for express shipping, but am glad I didn't - with regular shipping I got what I ordered in TWO days!! And I live in the boonies!! ha ha

Have told all my friends and family about this repair site already. Highly recommended.

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68 of 130 people found this instruction helpful

Parts Used:
  • Glass Cooking Tray
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Rosalina from Madera, CA

I broke the glass plate to the microwave.

The part was sent to me the next day! And it was the right part. Awesome!

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67 of 131 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Joseph from Buena Vista, CO

Broken glass turntable

set the table on the support ring

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64 of 127 people found this instruction helpful

Parts Used:
  • Glass Cooking Tray
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Eric from Puyallup, WA

Broken microwave tray

This is the second replacement tray we have in installed. The first one ( Not From Here ) we had for less than 5 months, we made a bag of popcorn, and about 5 minutes later we heard a crash, not knowing where the noise came from we dismissed it. The next day we opened the microwave a saw the plate had shattered. So we hope that this will not do the same thing.

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2 of 3 people found this instruction helpful

Parts Used:
  • Glass Cooking Tray
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Mary from Ocala, FL

Broken glass tray

Washed the glass tray and put in the microwave oven. Easy..

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1 of 1 people found this instruction helpful

Parts Used:
  • Glass Cooking Tray
Level of Difficulty: Very Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Cheryl from ARVADA, CO

I had broken the glass turn table.

I ordered another one and placed it inside the microwave. It works and fits perfectly. I received the order exactly as scheduled.

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2 of 4 people found this instruction helpful

Parts Used:
  • Glass Cooking Tray
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Lois P from Morris, IL

Broke rotating plate, it fell off counter after being washed

Opened door and put new plate in.

Placed order on Thursday evening and received Sat Am

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1 of 2 people found this instruction helpful

Parts Used:
  • Glass Cooking Tray
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Amelia from Charleston, SC

"lost" microwave tray

Took out the turntable parts to ensure I ordered the correct cooking tray. Matching those with photos of related parts on PartSelect worked great. Put turntable drive and support ring in place and cooking tray went in very easily. Plan to order a second one to have on hand for this rental property.

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1 of 2 people found this instruction helpful

Parts Used:
  • Glass Cooking Tray
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Emily C from Brandon, MS

Dropped the glass cooking tray and it broke in half

Looked up the Whirlpool Co. and ordered the part. It was quite simple. Arrived in 2 days and I simply placed it in the microware. It was very very easy!

E. Robinson

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1 of 2 people found this instruction helpful

Parts Used:
  • Glass Cooking Tray
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Mouang from Sacramento, CA

Glass tray shattered

Ordered the glass tray and installed it. Received the orderin about two days.

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1-15 of 23

Model Cross Reference

This part works with the following models:

PartSelect Number: PS373741
Manufacturer Part Number: 4393799
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