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John
February 4, 2018
Your video shows metal. Mine is plastic that has crumbled at the crush end. What works?
For model number RS25AGXNQ02
Hi John, Thank you for the question.This is a manufacturer substitution. Part may differ in appearance but is a functional equivalent to prior parts. The plastic Auger is no longer made. Hope this helps!
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Doug
May 22, 2019
After changing the ice bucket i only get crushed ice from the ice maker no matter which switch is depressed. Getting no cubed ice at all.
For model number WRS322FDAB05
Hello Doug, thank you for inquiring. If the recently installed ice bucket is not properly seated then this will occur.
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Robert
May 31, 2019
The ice dispenser only will release crushed ice. What part controls the release of cubes versus crushed ice?
For model number JCD2389GES
Hello Robert, Thank you for the question. I suggest replacing the Dispenser Solenoid, PartSelect Number PS11743220. This Solenoid helps the bucket switch from cube to crushed. Hope this helps!
My frig makes ice but when I push in to get the ice to come out it makes no noise and no ice comes out. What do I need?
For model number ED5VHEXVQ01
Hello Willa, Thank you for the question.I suggest checking the wire harness in the bottom of the door, make sure there is no damage or that it has not come unplugged. Next you can push and hold the Unlock button of the dispenser for a few seconds to see if it resets. You can also test the Micro switch in the dispenser, PartSelect Number PS11738948. You can use a Multi Meter to test for continuity, it should read closed. If you do not have a meter you can swap the water dispenser switch to the icemaker side to see if it works. If not you may need to replace or test the Auger Motor, Part Number: PS11752718. Hope this helps!
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Pauline
August 1, 2018
When i open my freezer on the plastic bin and on the door there is ice built up water is coming from somewhere and building up on bottom of white bin and the door can you tell me where this water might be coming from and the part i need
For model number ASD2522WRW06
Hello Pauline, thank you for your question. I would recommend checking the icemaker and the water line that brings water to the icemaker for holes, or leaks. You can also check the amount of water coming into the icemaker, if there is too much water coming in from the water valve the icemaker will overflow and the water freeze up on the door. I hope this helps!
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Sharon
August 8, 2018
Can you get the ice bin auger drum in metal instead of plastic?
Hi Sharon, Thank you for your question. Unfortunately this part is only made out of the plastic material. I hope that helps. Good luck with your repair.
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Donna
September 1, 2017
Got auger kit and drum, but the part by the blades are the bolt wont come off. Any suggestion be helpful?
For model number W10422851
Hi Donna,
Thank you for your inquiry. For information on installing the part, there is a video on our website, just under the photo of the part. Under the video you will also find installation instructions that customers have left on how they installed the part. I hope this helps with the repair. Thank you and have a great day!
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Darlene
November 20, 2017
Is a ice auger the part i need when my ice maker is not crushing ice as it should?
For model number 10655244400
Hi Darlene,
Thank you for your question. The auger actually just pushes your ice to your crusher. I would suggest taking a look inside of your crusher assembly to see if any of the little blades are broken at all or seized. I hope that helps. Good luck with your repair.
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Michael
October 14, 2019
I need an ice bun orger the whole setup how much is the cost
For model number ED25TQ
Hello Michael, thank you for your question. The bucket and auger assembly is Part Number: PS11752583. Please enter the part number into the site for current price and availability. Good luck with your repair!
This is old Whirlpool fridge and this part is the broken piece will this fix this model?
For model number YED22PWXDW01
Hello Lori, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number: PS372186. Hope this helps!
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Part Videos
Replacing your Whirlpool Refrigerator Ice Bin Auger Drum
Customer Repair Stories
Average Repair Rating: 3.6 / 5.0, 62 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Plastic bits dispensed from Ice Dispenser in Door
Removed Ice bin from Fridge
Removed all bolts on bin with nut driver...about six
Removed housing...be careful with spring on crusher/cube control rod
Removed C clamp on end of auger with small slotted screw driver and needle nose pliers.
Removed plastic nut on end of auger shaft
Removed Ice crusher jaws and laid them out in the correct order
Removed Ice propeller and installed new part
Put back together in opposite order
Easy
john from seaford, VA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
202 of 229 peoplefound this instruction helpful.
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plastic Ice bin auger broke and needed to be replaced
The repair was actually easy; however I have an ice dispencer/crusher attached and the which the diagram supplied with the part did not include. I had to make several calls before I was e-mailed the diagram. Suggestions: note that the screw at the end of the auger goes in the reverse direction (this took me about 20 minutes to figure out even though it was shown in the diagram). Also, be sure to keep the ice crusher parts in order and be sure the white plastic tab on the crusher fits into a depression in the housing. I did not notice this and had to take it all apart and redo the install. It works great!!!
Suzanne from Colorado Springs, CO
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
53 of 58 peoplefound this instruction helpful.
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The auger drum had broken, not allowing any ice cubes to be crushed or dispenses through the door.
Initially I removed the cover to the auger and auger drum. Then the split ring locking washer had to be removed. I used a needle-nosed pliers and small screw-driver to pry that off. The auger arm could then be removed, and the auger blades removed. This proved to be the part that required the most patience. The blades need to removed and returned in their exact pattern. Someone else suggested taking a digital picture of them before removing them; this is a good suggestion that I failed to do. Once the blades are returned, all the other parts can be replaced in reverse order. Put the screws back in, and you are finished.
Evan from Grand Rapids, MI
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
21 of 26 peoplefound this instruction helpful.
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Replace broken ice machine feeder drum
Be advised that to do this job, you have to take the ice tray and feeder assembly completely apart. The only tricky part is that the nut, part 31 in the drawing, that holds everything together is reverse threaded. Since it's plastic, you're afraid you'll break it. If you know it's reverse threaded to begin with you can go ahead and apply the required force to get it off.
David from League City, TX
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Wrench (Adjustable), Wrench set
14 of 14 peoplefound this instruction helpful.
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Ice bin drum blades broke into pieces wouldn't despense ice.
After removing a few screws to get to the drum my husband had it back to working like a charm.This part seems to be better made than the original part in the refrigerator.
The ice despenser in the door has never worked properly
Replaced the ice bucket (old one was cracked) the auger, auger coupling and auger drum. The new parts had been redesigned to replace the orginal auger helix and auger sleeve which had been replace two times and never seemed to last more than a few weeks. The new parts work great and we have as much ice available as we need. The replacement was stright forward but I do reccomend that you make a simple drawing of the ice crusher blade and washer locations as you dissassemble them to aid in reassembly.
Removed ice bin then pulled front cover with nut driver . Pull small rod from side ( one screw holding rod and spring). Pull auger out. Take plastic nut off end ( CLOCKWISE) LEFT HAND THREAD. Keep all ice crusher blades in order when you pull them off. Install new auger and reverse steps. web site has exploded view. It looks difficult but it isn't.
Michael from Ponchatoula, LA
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
11 of 14 peoplefound this instruction helpful.
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Icemaker Wouldn't Work
I removed the screws that attached the drum housing to the bin. I detached the auger & removed the broken drum assembly, turning the auger to the right, opposite what I thought it should be. I slipped the end of the auger into the new bin coupler & put it in place at the rear of the bin. Next I slipped the auger drum into place & tightened it to the left with a socket wrench. I screwed the drum housing to the bin, put the bin back into the freezer & I now have ice through the door again. Easy repair even for me, a 60+ woman.
took out old ice maker (3) screws unpluged power plugged new one in replaced screws , installed new icemaker shut off arm and done Ice bin auger disassembled bin to get at auger drum replaced broken auger reassembled bin and done 30 min tops hardest part was figuring out how to get bin apart
Ice Maker would no longer move ice through the dispenser
As cookbook authors and publishers, my husband and I depend on our appliances. When our icemaker would no longer work, it was imperative that we repair it as quickly and ecomonically as possible. We had used PartSelect.com earlier to order a part to repair our Jenn-Air stove top and had great results. So, rather than paying a repairman four times or more the cost of the part, we ordered the part and my husband installed it. It took less than 30 minutes to remove the broken auger and install the new one. THANKS PartSelect.com -- we'll use you for all appliance parts needs.
Sheila from Lena, MS
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
7 of 11 peoplefound this instruction helpful.
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Customer Reviews
Average Rating:
★★★★★
★★★★★
24 Reviews
4.9
Filter By Rating:
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22
4 Stars
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★★★★★
★★★★★
Jane A - December 30, 2022
Verified Purchase
Ice Maker Home Repair
Ordered two parts total for the ice maker repair. It was a very straight forward repair. Referenced the schematics which were very helpful in reassembling the ice machine. Parts fit well and we’re delivered quickly even with the slowest delivery option.
★★★★★
★★★★★
Anderson D - November 17, 2022
Verified Purchase
Easy to install
The part was great and the accompanying video on how to do it was a game changer. I would recommend watching it first. We did not so took us longer.
★★★★★
★★★★★
Dorothy C - May 26, 2022
Verified Purchase
Ice bin auger drum.
The part was exactly what we needed. Thankfully my engineer son was able to install it after studying you several tutoral's. It was not easy to figure it out but now it works well and what a relief.
★★★★★
★★★★★
Rookie M - March 17, 2022
Verified Purchase
Easy repair
Worked as it should
★★★★★
★★★★★
Lynda H - October 27, 2021
Verified Purchase
Easy to repair following video.
My ice maker is good as new,
★★★★★
★★★★★
Brian F - September 23, 2021
Verified Purchase
DRUM REPLACEMENT
Fairly easy repair. The video demo / instructions were excellent. Great job !!
★★★★★
★★★★★
Norma S - October 13, 2020
Verified Purchase
Ice maker
Thanks everything worked perfect
★★★★★
★★★★★
Harry S - August 7, 2020
Verified Purchase
Exact part needed
I got what I ordered!
★★★★★
★★★★★
Larry U - July 2, 2020
Verified Purchase
Worked great
Correct part
★★★★★
★★★★★
Oscar M - June 27, 2020
Verified Purchase
Ice maker dispensing ice again
the correct part the old one was broken and would not dispense the ice . I followed the installation video carefully . now my ice maker is working like new ! very happy !
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS372186
Manufacturer Part Number: 4388736
The Fix App makes it easy to manage all your stuff in one place. Just snap a photo and we'll find and store your user manuals, receipts, and product information in one easy-to-find place!
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
