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Kira
June 19, 2023
Soap dispenser won’t open when running cycle. I replaced the spring but it still doesn’t open. What is the next logical replacement part or troubleshooting step?
For model number DUB8500X
Hi Kira, thank you for reaching out. Based on our understanding of the issue, we would suggest you check if the seal is sitting correctly, if the seal is out of position or has been repositioned, this can cause the dispenser flap to remain stuck. If this does not help, we recommend replacing the soap cup latch kit, part number PS382922, to fix this issue. We hope this solves your problem!
Hi there, is this compatible with the model above? I can’t seem to find it on the cross reference chart listed. Thanks
For model number 66516669992
Hello Tom, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11741342 for the Cover, Part #: PS11744874 for the Spring and Part #: PS11741308 for the Pin. The parts for this model are not sold as a kit. We hope this helps!
Hello Cathy, Thank you for contacting us. We have researched the model number that you have provided and show that these parts are only available as part of the dispenser assembly, part# PS11757054. We hope this helps and if you need help placing an order for a part, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Average Repair Rating: 4.4 / 5.0, 7 reviews.
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soap door hinge broke
I took the pin and i slide it through the first hole attached the spring then sldie it through the second hole and snap the cover on
Michael from Las Vegas, NY
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
4 of 16 peoplefound this instruction helpful.
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The previous rod holding the cup in place broke
Remove completely the old one and installed the new entire kit.
Nicole from Newnan, GA
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
2 of 12 peoplefound this instruction helpful.
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was just missing the door and spring
You slide the pin that holds the door in the first hole. then you slide the spring in next. The you slide the pin through the last hole. After that you gently push the door onto the pin till it snaps into place. And your done.
craig from Columbia, TN
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
4 of 21 peoplefound this instruction helpful.
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The dispenser door would not open due to a broken spring
Removed the existing dispenser door, took off old spring. Slid new springs on pin, got it situated between the correct parts of the door. Popped it back on the pin inserts. Twisted spring into springing action position, voila. It was repaired. No repairmen. No additional costs, fees, nor extra time waiting on repairmen.
LARA from Murfreesboro, TN
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
34 of 76 peoplefound this instruction helpful.
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Door hinge broke
All pieces just snap off and the new one just snap right back in place.
Remeber take a little time to do your repair correctly.
It is cheaper to repair an appliance than it is to replace.
David from Vancouver, WA
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
7 of 19 peoplefound this instruction helpful.
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Latch had broken on detergent dispenser cover
Remove retainer that holds door color slide in front of door & then remove the slide. Remove cardboard backing, remove electric latch release, remove latch & replace with new one. Open door & slide out the cup dispenser cover pin & spring & replace with new ones. This was all straight-forward & simple.
Phillip D from Auburn, AL
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
8 of 26 peoplefound this instruction helpful.
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Dishwasher had no water coming into the bottom of it
Took the old one off and replaced it with the new one we received from you. It was great because we received the part just in time to do the Thanksgiving dishes! Thanks PartSelect.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Austin B - August 12, 2020
Verified Purchase
Does its job
watched the videos from this site, followed along and got the repair done in about 15 minutes with nothing but some needle nosed pliers to help push the pins in place.
★★★★★
★★★★★
Deborah B - May 26, 2020
Verified Purchase
Works great!
The part was just what we needed/expected, would have better if there had been instructions with it. However, we figured it out. Thanks for shipping quickly.
★★★★★
★★★★★
Grant K - April 22, 2020
Verified Purchase
Just as advertised
Exactly as described and fixed my dishwasher. Direction were a bit slim, but could be figured out.
★★★★★
★★★★★
William B - September 11, 2019
Verified Purchase
Door is still inoperative
The part did not fix the problem. The switch that opens the door is the culprit and it is no longer available
★★★★★
★★★★★
Barbara S - June 13, 2019
Verified Purchase
Does not fit
It was supposed to fit Kenmore but does not fit mine.
★★★★★
★★★★★
Chris S - January 22, 2019
Verified Purchase
Fixed the problem
Great on line support
★★★★★
★★★★★
Adrian F - September 30, 2018
Verified Purchase
fit great
easy to install 5 min. flat head screwdriver is best to set spring in place
★★★★★
★★★★★
Ryan M - September 11, 2018
Verified Purchase
Worked perfectly
Thanks so much - just what I needed. Huge help.
★★★★★
★★★★★
Manuel A R - March 23, 2018
Verified Purchase
Complete kit is excellant But-
I Ordered and received the dispenser parts Kit as shown in the catalog for a DU7200SX0. The parts was received quickly and contained all the necessary parts to do a complete rebuild. However, the lever assembly turned out to be different than what is installed. I needed part number PS335181 or AP2903634 which is in catalog marked DU7200SX-2. The issue I stumbled upon is my dishwasher does not indicate that it is a -2 anywhere on the unit or the users manual. So it was my mistake in not properly identifying the part first. Now I know.
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS370872
Manufacturer Part Number: 4387043
