SENSOR,TEMPERATURE 6500JB2002T

Hello Kristie, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: temperature sensor, defrost/sheath heater, evaporator fan motor and control board. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. Hope this helps!

Hello Mike, Thank you for the question. We suggest testing the Sensor with a Multimeter. The best way to do this is to remove the thermostat from the refrigerator so you can control the temperature of the sensor. You can let the sensor warm up to room temperature. With the sensor warmed up to room temperature the sensor should read approximately 6.2K Ohms at 68°F. With the thermistor submerged is a glass full of ice water, the sensor should be very close to 32°F which should read approximately 16.3K Ohms. If the values that you are getting are far off from these readings, then the sensor is bad and should be replaced. We hope this helps!