Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
JOHN J - December 25, 2019
Verified Purchase
Perfect Replacement
The part worked as a perfect replacement fixing the problem. Your videos are excellent to help the amateur fixers to easily accomplish the tasks.
★★★★★
★★★★★
Scott L - June 14, 2019
Verified Purchase
Quick and Easy Repair
Part came on time and was easy to replace.
★★★★★
★★★★★
George S - May 19, 2019
Verified Purchase
Restored Ice Making Function - Video Gave Me Confidence to Do it Myself
I had the classic problem of an icicle forming on the short supply "straw" coming out of the back of the unit down to the ice mold on my 20 year old Kitchenaid refrigerator. The only reference on the internet to this problem was here at PartSelect.
Installing the part was easy. I do recommend trimming an inch or so of all plastic tubing with a $6 Malida Pipe Tube Hose Cutter -- this assures the o-rings are gripping a virgin section of tube)..
The only hard part of the repair was spending an hour flat on the floor vacuuming twenty years worth of dust bunnies under the fridge (you're supposed to vacuum those coils every month right?). After a month of buying ice at the store and putting it in the dispenser drawer what a thrill to see our old ice-maker begin chunking out full trays again.
Thank you PartSelect for what you do. You made my family very happy (and me a hero!).
★★★★★
★★★★★
Bruce T - May 7, 2019
Verified Purchase
Everything was excellent
Excellent
★★★★★
★★★★★
James D - March 6, 2019
Verified Purchase
valve replacement
Easy repair
★★★★★
★★★★★
Stephen J T - July 25, 2018
Verified Purchase
Dual Outlet Valve for Refrigerator
Exact part, fits in spot just like original.
★★★★★
★★★★★
Gary G - March 24, 2018
Verified Purchase
easy to install good deal
the part in great condition easy to install works great
★★★★★
★★★★★
Trey W - March 6, 2018
Verified Purchase
Great part
It was the right part only downfall was it came with quick connects instead of the factory screw on hose assembly
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Customer Repair Stories
Average Repair Rating: 3.6 / 5.0, 20 reviews.
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Ice maker fill tube freezing solid / no ice
Watched instructional video, read all printed instructions and repair related posts It's all there. Works great! Thank you!
Garry from DOWNERS GROVE, IL
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Wrench (Adjustable), Wrench set
1 personfound this instruction helpful.
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Ice maker fill tube freezing up
For a year the filler tube would freeze up and stop all water flow. I would remove it and use a heat gun on it. I decided that the fill valve was leaking after 20y and actually saw drops coming out of the tube when the valve was off. So I watched the videos and ordered the parts. So far no freezing up and working as originally. The valve
... Read morekit came with all the parts I needed to replace and reconnect the plastic and copper tubing connections. Very pleased with the outcome after a week as well as the videos and complests parts needed. The fill tube didn’t need shorthing and was used as it came. Adding, easy to replace and connect to the water supply line. My refrigerator location made the repair a little difficult ( small kitchen) but with patience it all went well. Not as difficult if access to the back side is easier. Not the fault of the parts supplied! Also to mention, I vacuumed out 20 years of dust from the coils while I had the back off. Same for the front side. A must do often to extend the life and air circulation.
Initial problem was water not entering the icemaker. Replacing the valve assembly did not solve the problem. Further investigation revealed the inflow tube to he icemaker had frozen water in it. Cleaned the ice our and water flowed a bit but not enough to fill the tray. Still investigating the problem.
Ruff from SELMA, NC
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
1 personfound this instruction helpful.
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Not making ice, leaking valve.
Dual Outlet Valve Kit- Part matched up identical to my unit. Had previously worked on leaking valve but started leaking again. Easy, simple replacement, took about 30 minutes because I installed water filtration kit also. Runs quieter than before, making ice with hardly any notice now. Felt so impressed with myself I replace the defrost
... Read more timer too in 30 minutes. Runs like a new machine now. Happy customer!
Started the replacement of the existing dual outlet valve by removing cardboard covering the lower back of the refrigerator exposing the outlet valve. Closed the water supply valve at the wall. Removed the hose bibb water supply connection on the outlet valve by hand as it is only hand-tight. I used a small plastic container to catch the
... Read more minimal amount of water left in the copper line. I removed the electrical connection on each solenoid valve (one for the in-door water supply and one for the icemaker supply). I removed the plastic supply lines from the outlet valve. I removed the screws on the bracket attaching the dual outlet valve to the refrigerator vertical rail. I reconnected the electrical connectors to the valve. I reattached the plastic supply lines to the valve, but did not tighten them fully at this point. I secured the bracket on the new valve to the existing screwholes on the refrigerator rail. The new outlet valve does not have a hose bibb connector, it has a compression fitting for the supply. I reused the existing copper supply line from the wall angle-stop valve to reconnect to the new outlet valve. (It would have been best to have cut the copper line and used a new furrel on the copper line). Note that the supply line now comes into the outlet valve from the top, not the rear as on the old valve, so now the dual outlet valve sticks out beyond the frame of the refrigerator. I tightened the nuts on the plastic supply lines on the valve. I had to cut the cardboard cover around the new outlet valve. Resecured the cardboard cover to the back of the frig. Checked for leaks, turned the icemaker on by lowering the shutoff arm, and after a few moments, the outlet valve opened, water flowed into the icemaker, and all is well.
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Hal from Virginia Beach, VA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Wrench (Adjustable)
7 of 8 peoplefound this instruction helpful.
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Filler tube to the ice maker would freeze up
Pulled the fridge (KitchenAid side by side) out from the wall for the 1st time in a few years and dealt with those issues. Followed the instructions which were pretty clear. I was lucky enough that I did not need to retro fit any of the connections - it was really a straight forward replacement. The ice maker and the water dispenser have
... Read morenever worked better. Took about an hour.
Read less
Fred from Rockport, TX
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers, Socket set, Wrench (Adjustable)
5 of 6 peoplefound this instruction helpful.
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Ice maker water outlet freezes and prevents flow
Get refrigerator out away from the wall. Disconnect from power. Loosen 3 and remove 3 or 4 screws to uncover fan, compressor and water inlet valve (WIV). By hand remove plastic hoses that feed the water dispenser and ice maker feed. Unscrew 2 screws that hold WIV her you need the Spring U Joint (SUJ) or equivalent. Pull wires and make men
... Read moretal note or picture the way they fit. They retain the memory the way they came out. With adjustable or wrench remove tube that comes from the filter. Remover black rubber protector from WIV. Install the last hose you removed. Tighten by hand and finish with the wrench used to remove it. Don't over tighten. Maybe 3/4 turn or less after hand tight will do. The difficult part is to re-install the screws that hold the WIV in place, again you need the SUJ. The alternative would be to empty the shelves from anything that will spill or break and have someone tilt the refrigerator and access from below. I used the 1st method as I didn't have the extra help. Install the water dispenser hose (by hand), blow compressed air to the ice dispenser hose to clear the ice. There is another plastic hose just above and behind the dispenser which must be removed to clear the ice that is being blown. After the ice is clear re-install the one in the freezer. That one is just pressure held be careful not to break when replacing it. Re-install by hand the ice dispenser hose to the WIV. Replace the cardboard cover that was 1st removed to access the components. Power the refrigerator and you are ready to make fresh ice. My ice maker lever was stuck at 1st. I released pressure from the metal wire lever and wiggled up and down several times to loosen up.
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Alexander from Miami, FL
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Socket set, Wrench (Adjustable), Wrench set
20 of 26 peoplefound this instruction helpful.
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Water dripping from door dispenser
The part received was a straight replacement part - no modification required, just a simple remove and replace. This made the job really easy. Used the socket set to lower the front wheels to move the refrigerator, the nutdriver to remove the back cover and the valve, and the adjustable wrench to remove the water line. I had to cut the
... Read more supply line tubing because the ferrule was too far up the line to make a good seal (minor leak quickly corrected with parts available in the kit - nice touch!) What took the most time was cleaning the coils and lint, etc. - hey I hadn't moved the unit in years! - but I did not include the 45-60 minutes this took in the repair time. Directions supplied were clear and easy to follow - but in my case I could have done the job without them - easy to see what needed to be done, but the stated precautions were nice.
Read less
Charles from Sacramento, CA
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Socket set, Wrench (Adjustable)
12 of 13 peoplefound this instruction helpful.
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The water in the door dispenser would run for several seconds and then start clunking. This resulted in no more water flow.
I guessed that the water dispenser solenoid was getting weak. A quick web search led me to PartSelect's website where it was so easy to pull up my refrigerator model with diagrams. I ordered the valve kit, and in 5 days it was in my hands.
Installation was literally 10 minutes. It took longer than that to vacuum all the du
... Read morest from under and in back of my refrigerator !
Read less
Richard from Novi, MI
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
5 of 7 peoplefound this instruction helpful.
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ice maker leaking or overflowing into ice bend
first bought new ice maker installed it-didn`t fix the problem. next bought fill tube kit and dual outlet vale -installed those ice maker works GREAT no leaks -no ice froze together in bend. thanks for the help GUYS.
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4 questions answered by our experts.
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Don
November 29, 2017
When replacing a water valve, my old one has threaded lines, and the new replacement part has quick disconnect fittings. How can I make this work?
Hello Don,
Thanks for your question. You will need to shut off the water supply, then cut off the retaining nuts from the existing water lines. Afterwards, gently push the water lines into the new valve. Depress the rings the tubes slide into to remove the water lines.
I hope this helps.
6 people found this helpful.
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Mark Ellis
April 7, 2018
Our ice maker was not working. The ice water spigot is working. I replaced the dual outlet valve kit (part select number ps358630). Again, the ice water spigot is working, but the ice maker is not drawing water from the dual outlet valve kit. The line appears to be open. It is not frozen and i can blow through it. Why didn't this replacement solve my problem? Any ideas?
For model number KSRS25QAWH10
Hello Mark, Thank you for your inquiry. Make sure that the water inlet valve is getting sufficient water pressure-should be 20 psi. You can also test the water inlet valve with a multimeter to make sure you did not receive a defective one. If the water valve tests ok, and the line is not clogged, test the ice maker and the ice module. We have included a link on how to test the ice maker and the ice module. Scroll down to the section on ice maker assembly, and it will advise on how to test both parts. Hope this helps!
https://www.partselect.com/Repair/Refrigerator/Not-Making-Ice/
4 people found this helpful.
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Fred
November 22, 2017
Does this model have an anti drip valve?
For model number ED5VHGXML12
Hi Ferd, The appliance came with the Anti Drip Valve but it is no longer made and the Water Dispenser Fitting and Tube Assembly,PartSelect Number PS886371 has been redesigned so it is longer needed.Hope this helps!
2 people found this helpful.
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Mike
January 30, 2020
I just received my dual outlet valve kit part # ps358630, i'm not familiar with the water connection to the valve, instead of a plastic compression fitting that screws on, it appears to be some kind of fitting that you just push the tubing into the connector. Can you give me some instructions on this? It appears you just push the two different sizes of tubing into the slots?
For model number 1069545711
Hi Mike. Please watch our installation video here: https://www.youtube.com/watch?v=v2msSGA3Ls0&feature=emb_title. Thank you for your question and good luck with your repair.
