This ice maker (Complete Icemaker Assembly, Whirlpool Icemaker Kit, Ice Maker Assembly, Refrigerator Ice Maker, Icemaker) receives water from the water inlet valve, freezes it, and dispenses it into the ice bucket until the bucket is full. Ice makers will need to be replaced every 3-10 years depending on the frequency of usage, and water quality. You can perform a voltage test with a multimeter or perform an inlet valve test. If you’re unable to make ice, or notice leaks then it may be a sign your ice maker is damaged and could be in need of a replacement. This model measures approximately 11x5 inches, is constructed of plastic and metal, and comes in black/silver. This ice maker is a complete assembly; the whole assembly attaches to the wall of your freezer.
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Troubleshooting
This part fixes the following symptoms:
Ice maker not making ice | Leaking | Ice maker won’t dispense ice | Ice maker dispenses too little ice
This part works with the following products:
Refrigerator, Ice Maker, Wine and Beverage Cooler.
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99 questions answered by our experts.
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Alan
September 23, 2017
Ice maker is not making ice. It does not appear water is going into the tray area, yet water is coming into the refr. As you can still use the water glass fill, at the door. I could always order a new ice maker, but hate to do same, removing and installing a new one and finding the problem is elsewhere. Help!
For model number ed2chqxkq05
Hello Alan, thank you for contacting us. That sounds like it would be the icemaker control assembly. This part controls all the ice maker functions as well as the solenoid which controls the water flow to the ice maker. When this fails you will still get water to the dispenser as the water inlet valve still works properly. Hope this helps!
Hello Rudy, Thank you for your inquiry. The ice maker has an adjustment screw that needs to be turned to set the water level. Remove the cover of the icemaker. The adjustment screw is on the right side of the control module. Turn the screw clockwise to reduce the water level, but no more than 2 complete revolutions. Hope this helps you!
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Cameron
May 1, 2018
My ice maker stopped producing ice. I thought it had to do with the arm not initiating the ice making mechanism, as i believe i tinkered with it a bit and it worked for a little bit more. Also i just realized there is no water coming out of the water dispenser (it has always been pretty low flow, perhaps a filter issue). Any suggestions? Do i just get the replacement ice maker or could the issue have to do with water?
For model number Whirlpool ED5HEXNB00
Hello Cameron, thank you for your question. It sounds like you may have a water flow issue. If the water is slow to the dispenser, and the icemaker wasn't work, then was tinkered with and worked for a bit more the water may not be coming into the icemaker enough to make the ice. I would suggest replacing the Water Inlet Valve Part Number: W10408179 and perhaps the filter, if it hasn't been changed in a while. If the issue continues with the icemaker, we would recommend testing the icemaker to determine if its an issue with the motor module, which is basically like the timer for the icemaker. It calls for ice, allows the water to freeze, activates the dump cycle then calls for more water. I hope this helps!
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Cynthia
September 16, 2019
Ice maker makes the ice but won’t dispense it. Then it turns the ice in the ice maker to become a solid iceberg. Could this be the points and/or the module? Help!
For model number ED25DQXAW00
Hello Cynthia, Thank you for the question. I suggest removing the Ice Bin and check it over for any damaged parts. Also make sure there is no ice build up preventing it from dispensing ice. If the parts are all good but the dispenser motor in the ice bin is not working to turn the auger, it may need to be replaced. PartSelect Number PS11739113. Hope this helps!
Ice maker 4317943 stopped making ice. I get water from dispenser and also when I close the circuit on the module so I think the water valve is ok. The tray and heater are in good shape. The strange thing is if I fill the tray with water eventually it will make cubes. Also the thermostat test ok. I replaced the module and no change. Any thoughts?
For model number 106.57071791
Hello Gerard, Thank you for the question. The Valve has 2 ports, for the ice maker and the water dispenser. It is possible the Valve could be defective. You can check with a multi meter to see if there is power going to the water valve when the icemaker cycles. Please see the link below for help testing a Water Valve as well. We hope this helps.
https://www.partselect.com/Refrigerator+test-water-valve+repair.htm
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Cathy
January 30, 2018
Hi - the part to my icemaker that guides the water into the dispenser is broken in the sense that the plastic detached from the holder, but I can and have manually put it into its proper place and it continued to work. I think my husband knocked it loose and then water went all over the insides of the freezer. I was worried that something inside was broken because I found a bit of water on the floor. I'm sorry to say i have a very dirty water filter that needs replacing. Could a dirty filter cause a water backup problem? Additionally, the water pan under the refrigerator does not have any water in it, but when I looked in there today, after I had shut off the water supply to the refrigerator, there was something that resembled black dirt in the tray. I wondered if there would be any sort of rubber or spongy material insulating anything that could have crumbled into the tray from being dry or frayed from age? Thanks for any direction with this!
For model number KSCS25FJSS01
Hi Cathy, Thank you for the question. The inlet tube just pushes into place so it may have just been bumped.If you were able to reinsert it and it is working then you will be fine. If the filter needs to be replaced the water flow will be slow or stop and it can cause a leak. The dirt in the tray could just be dirt. The fan helps evaporate the water in the try so it is normal not to see water sitting in the tray.There is no foam or filter in the tray to absorb or insulate. Hope this helps!
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John
September 10, 2017
Ice maker does not shut off when arm is lifted
For model number KTRA22EMSS04
Hi John,
Thank you for your inquiry. You would have to replace your icemaker to fix this issue. Good luck with your repair.
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Terry
August 8, 2018
I'm having problems with ice maker or in that area. What tells the water to shut off after it fills tray, is there a sensor in ice maker? The problem is water is not shutting off sometimes and makes a frozen waterfall in freeze (what doesn't hit the hardwood floors) thank you
For model number jrsd2490t
Hi Terry, Thank you for your question. There would be two parts that could cause this issue. It is either the ice maker is calling up too much water, or the water inlet valve is sending up too much water. I would suggest testing your water inlet valve first, to make sure it is not malfunctioning. If that part is fine then it would be your ice maker that is the problem. I hope that helps. Good luck with your repair.
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Rudy
August 15, 2017
How can i adjust the water into my ice maker?
For model number PS358591
Hello Rudy, that is a great question. The ice maker control board would have a solenoid in it, this controls the water flow to the ice maker to keep it from over flowing. Hope this helps!
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Kenneth Miller
February 10, 2018
How long dose it take this ice maker to fill tub
For model number whirlpool 4317943
Hello Kenneth, Thank you for your inquiry. It can take about 24 hours for it to start producing ice, and since it usually dumps around every 1-2 hours, it can take 24 to 48 hours to fill the ice bin depending on the side. Hope this helps!
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Repair Tip: To remove the shut off arm from your existing icemaker, lift the arm to the up position, unhook it from the fill cup bearing, and pull it out of the module. If you require the shutoff arm for your new replacement ice maker, be sure to order the replacemen
Replacing your Kenmore Refrigerator Replacement Ice Maker
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Customer Repair Stories
Average Repair Rating: 4.2 / 5.0, 214 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
The ice maker only make two cubes of ice per tray
I replaced the old icemaker with a new one but the problem is still occurring in the new one. It only fill with enough water to make about two ice cubes
Clinton from EUSTIS, FL
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
1 personfound this instruction helpful.
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Ice maker stopped working. Thought it might be the timer. Actually teflon coating coming off.
Removed the ice maker. Used a small mirror (wife's make up mirror) to find the screws. Inspected and found most teflon coating missing. Ordered new ice maker and installed. Works perfect.
David from NASHUA, NH
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
1 personfound this instruction helpful.
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freezing water tube and frozen rotation bar whuch caused water to overflow and freeze inside freezer.
put arm up to stop icemaker from creating new ice cubes. us nut driver to unscrew 3 of the nuts holding icemaker in place do not completely remove the 2 top screws. lift off the screws and unplug from inside wire connection...make sure water tub is removed and frig unplugged. clean off ice anywhere inside freezer...take out new icemaker and connect wire plug...attach icemaker on to the 2 top screws...use nut driver to tighten into place. add and tighten bottom screw...leave arm down...replace clean and dried water tube into back and make sure it slid into ice maker...tighten screws in back and attatch water hose to tube...plug frid back on slide back into place...will start making ice in an hr or so....
Donna from CUMBERLAND, RI
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
1 of 2 peoplefound this instruction helpful.
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old ice maker didn't work
3 screws and plugged in the new ice maker. It was slightly difficult to unplug the old ice maker and place the plug in the new ice maker. Still really easy. New ice maker works great!
Peter from SKANEATELES, NY
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
1 personfound this instruction helpful.
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Replace ice maker
Replace was very easy. Just undid three small bolts from freezer and old unit came straight away. Disconnected wiring, and just reversed the process with the new unit. After about four hours, the unit kicked in and started making ice. The only difficult part was reaching into the freezer as space was limited in this model (side by side freezer/fridge doors).
I watched the demo on how to replace the ice marker and it was that simple. I removed three screws and unplugged it from the freezer. The difficult part was removing the wire on, off switch. You must pull it out carefully. It is a sung fit.
Dennis from OAK LAWN, IL
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
1 personfound this instruction helpful.
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Ice maker did not make ice
Ordered new ice maker from this site . Installation was very easy. Was happy to see that many electrical plugs were included. Chose the correct electrical plug and installed in 30 minutes. One note, be patient as it takes a while for ice maker to produce ice. When I heard the sound of ice dropping in the bin, I was very happy. Just in time for summer cold drinks. :)
Alfred from CANTERBURY, CT
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
1 personfound this instruction helpful.
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Could not get the replacement Ice Maker back on the top brackets...
Removal was easy...Removing and installing arm was a bit difficult...Called a service man to install...He also had a bit of difficulty, but had it done in less than 45 minutes... He mentioned that my brackets had a different set up than most...
wilfried from LAKESIDE, CA
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver
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water was leaking under the frig ,wasnt sure what the problem
decided to take a chance and replace the ice maker,so far no water leaking.feels nice to know the problem is fixed.thanks for the video on how to replace it, thanks again very easy repair
stephen from ROCKLEDGE, PA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
2 of 2 peoplefound this instruction helpful.
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★★★★★
★★★★★
Russ P - July 9, 2023
Verified Purchase
Ice maker
Part was correct shipping was fast the whole transaction was easy thank you
★★★★★
★★★★★
Darla M - July 5, 2023
Verified Purchase
Part fit perfectly
I watched the video and it was a breeze. No problems, just three screws out replaced ice maker and replaced three screws and done!
Terry
★★★★★
★★★★★
James B - June 24, 2023
Verified Purchase
Works just like it should
I cannot say enough about the man who answered the phone and took care of my needs. He went through some questions and what we chose worked. Thank you!
★★★★★
★★★★★
Jose M - June 16, 2023
Verified Purchase
THE PART FITS THE REFRIGERATORS
THE PART WAS OK. IT IS WORKING PERFECT.
★★★★★
★★★★★
Richard E - June 3, 2023
Verified Purchase
Ice maker replacement
A fast easy repair that is working great, thank you for the fast service.
★★★★★
★★★★★
Russell L - May 18, 2023
Verified Purchase
Easy repair,exact replacement part
Exact part, fair price and on time delivery
★★★★★
★★★★★
Ted P - May 7, 2023
Verified Purchase
Nice Job. Perfect Part
Nice Job. Perfect Part. Thank You.
★★★★★
★★★★★
Beverly P - April 13, 2023
Verified Purchase
Home replacement of ice maker made easy!
Easy replacement, great part, We are making ice now! It was supposedly on back-order but I had it in only 3 days.
I have one suggestion to be included in the instructions, as not all refrigerators for which this ice maker is recommended have plug-in connections that are visible inside the freezer. Mine came with two or three new connector options for a plug-in type electrical connection, but when we were taking out the old unit we saw it was apparently wired inside the wall and we could not get to it. Clever son in law popped out the new connector from the new ice maker, discarded it, and popped into the unit the old connector that is wired into the freezer. It worked beautifully. What would we have done if it had not worked???
★★★★★
★★★★★
James B - February 3, 2023
Verified Purchase
Great part. Fit perfect. The install video was very helpful.
The part was the perfect fit for my fridge. Although the price was higher than other places, this one had the exact part number for my appliance. Can't get this stuff through Sears anymore.
★★★★★
★★★★★
Leah F - February 2, 2023
Verified Purchase
Just what I needed
Original replacement part. Super easy to install. Didn't even have to turn off water supply. Unplugged refrigerator, loosened the two top screws, took out bottom screw, removed old ice maker and unplugged, plugged in new and remounted. It was that easy. Now I get more ice cubes than I can use and have to regularly shut it off. Very happy with purchase.
As far as shipping goes, I paid extra for expedited shipping and received it in the regular time frame for regular shipping thou I do have to admit that I ordered it during a weekend and holiday so it may have come quicker if that wasn't the case.
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS358591
Manufacturer Part Number: 4317943
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
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