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18 questions answered by our experts.
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Corey
April 16, 2018
How does this part help if the problem that i am having is that the dishes are not getting sufficiently clean?
Hello Corey, thank you for your question. This is the Diverter motor for the spray arms. If this motor doesn't function or has gone bad, the water will not get directed to the spray arms so that they can spin properly to get the dishes clean. I hope this information helps.
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Kathleen Ahmann
October 3, 2019
I have an ne code, the dishes are not coming clean. I replaced the diverter motor. Now i don't know if i got the right one for my mode. I got part# ps3579323 motor. The dishes are still not coming clean. The manual says vario motor, but all tutorials say diverter number. Can you see if i got the right part? Or, what else could it be?Thank you,
kathleen
For model number LDS5040ST
Hello Kathleen, thank you for inquiring. This Motor Assembly part number PS3579323 is the correct replacement for your model, but is not likely to fix the issue. For the NE code, you will want to replace the Circulation Motor Assembly, part number PS3579321 for your model. Good luck with your repair!
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Chris
November 30, 2021
My dishwasher is making a high pitched noise when it's running. While not continuous it makes the noise during the majority of the wash cycle. My door spring broke so I'm going to replace the spring and cable and would like to know what other parts to have on hand to repair the noise. What could be causing this problem?
For model number LDF7551ST
Hi Chris,
Thank you for your question. If you are hearing a high pitched noise coming from the dishwasher when it is in use, there may be debris trapped in the pump. To inspect the pump for debris, please turn the power off to the dishwasher. Once the power has been turned off, check the pump filter to see if there is any debris in it, if there is remove it. If the dishwasher still makes a high pitched noise when the washer it is in use, then you will need to replace the pump and motor. We hope this helps! If you have any questions, please let us know.
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Mark
April 4, 2022
Hello parts people.,
My direct drive LG dishwasher is making a clicking or oscilating sound during specific times of the wash cycle and the speed of this noise is at one of 3 speeds during the wash. I have located the sound to be coming from the sump assembly. (I ram the machine in the middle of the room with a flashlight to find the sound.
Do you think this ac step motor may be the culprit, or maybe a gear with an obstruction? Question2 - can you test the motor by fining a voltage of reading the ohms., thanks- Mark the local home builder.
For model number PS3579321
Hello Mark, Thank you for your inquiry. You can test the motor with a multimeter to see if it is the cause. We have included a link to our video on testing parts with a multimeter. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Agotino
June 13, 2023
Hi I am getting error code bE on my lg dishwasher. I have levelled the dishwasher and am using the correct detergent there are no soap suds in the dishwasher and i am still getting the bE error code, could it be the diverter motor causing the bE code please help??
For model number ldt5678ss
Hello Agotino, thank you for reaching out. The bE error code is triggered by improper detergent use or a dishwasher that is not level. Using the wrong detergent leads to excess sudsing, causing parts like the vent to become filled with soap foam. A dishwasher that is not level will do the same, causing water to flow to parts where it does not belong, potentially damaging components. To fix the issue adjust leveling feet as necessary. To remove detergent residue in the tub pour approximately three to seven ounces of milk into a shallow bowl and place it in the upper rack and run the dishwasher on the Auto cycle. We hope this solves your problem!
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Jason
September 1, 2017
My house just recently flooded. So i'm sure that something electrical got fried on the bottom of the dish washer. It has an e1 error code. I poured some water inside it and it pumped it all out. After it pumps it out it keeps making noise like its trying to do something. Any advice would be helpful. I have already diagnosed my fridge and washing machine and had to get new parts for them.
For model number lg ldf7551st
Hello Jason, thank you for contacting us. An E1 error code identifies there may be a leak in your LG dishwasher. It could be a few different things causing that, such as, dishwasher door leaking, faulty sump motor, faulty float assembly or leaking sump assembly. Hope this helps!
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Corey
April 15, 2018
Dishwasher not cleaning properly, could this be the cause? Part # 4681ed3001d
For model number LDF7551ST
Hi Corey,
Thank you for your question. If the dishwasher is not cleaning the dishes properly, then this is the part that should fix the issue. You will need to check the I hope this helps. Thank you and have a great day!
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Frank
January 3, 2020
What is error code ne and what is needed to fix it
For model number LDS5540ST
Hi Frank, this is an issue with the motor or switch, it will likely need to be replaced. Thank you for your question and good luck with your repair!
Ne error code says vario motor error the motor that controls spray arms.Is that part number 4681ed3001d
For model number LDS5040ST
Hello Don, thank you for your question. Yes, the part number 4681ED3001D is the Diverter motor for the spray arms. Good luck with your repair!
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Marty Solesky
June 5, 2019
My dishwasher is leaking terribly at the diverter motor. I removed the dm thinking there would be a gasket of some type only to discover none whatsoever. I'm more than confused.
For model number LG Dishwasher Model LDS4821BB
Hello Marty, thank you for inquiring. Parts to consider replacing to fix the leak would be either the Pump Gasket part PS3535690, the Circulation Pump Motor part PS3523285, or the Circulation Motor Assembly part PS3579321. We hope this helps.
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Customer Repair Stories
Average Repair Rating: 2.8 / 5.0, 2 reviews.
What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Dishwasher would stop during the cycle with nE code
This was my first time repairing a dishwasher. I watched YouTube on how to remove the dishwasher from the cabinet. Afterwards, I removed the bottom of the dishwasher while it was laying flat to get to the motor and micro switch. The only difficulty I had was getting to the motor which required taking the bottom section off of the dishwasher. I could not get an appliance repair company to work on an LG dishwasher. My only option was to repair the dishwasher or bought a new dishwasher. Therefore, my wife and I decided to , make an attempt to repair this one with a backup plan of buying a new one. Luckily, we were able to fix this one within two hours.
This was a $999 dishwasher. We saved the cost of a new dishwasher by taking the time to fix this one.
When I turned the dishwasher over I discovered the PS3579323 diverter motor had failed due to a leak around the PS3536016 valve, check. No use replacing the diverter motor without fixing the leak so I turned the machine back over and disassembled the spray arms and top of the pump cover which reveled the case assy and the valve, check. Upon removal of the valve, check I discovered hair wrapped around it which compromised the MO31 packing and caused the leak. I probably could have just cleaned out the hair and reassembled it but because my installation is a bit of a pain I elected to change the case assy (because of a slight depression where the packing sets) the M031 packing, the MO25 valve, check, and the MO35 pump gasket. After that was accomplished I turned the machine upside down and replaced the MO26 diverter motor and reinstalled the dishwasher. End result: Ne code cleared, no leaks and now the dishes are clean on the top shelf and the wife is happy. There are great instruction videos on YouTube. Good luck!
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Russell O - April 21, 2021
Verified Purchase
Quick and Easy Repair
The Diverter Motor came in fast, access to replace it was quick and easy. I highly recommend that if you have an error code that points to this repair need and you have 20 minutes to repair, go for it.
★★★★★
★★★★★
Curt B - April 15, 2019
Verified Purchase
Exactly what was needed!
Exact replacement - fit well and fixed the problem.
★★★★★
★★★★★
Jim S - March 3, 2019
Verified Purchase
Fixed it!
Great price/super quick shipping. Fixed the dishwasher...wife is happy!
★★★★★
★★★★★
Stephen M - February 6, 2019
Verified Purchase
FAST SHIPPING
Part was exactly what I needed. I arrived in less than 2 days from purchase.
★★★★★
★★★★★
Stafford W - December 2, 2018
Verified Purchase
easy replacement, fast delivery, unfortunately, too short of a life
Great service and the replacement was straight forward and easy, about 45 mins.
Unfortunately, this is the second time in less than two years I have had to replace this part on my LG Dishwasher, making the third in Four year of owning it
★★★★★
★★★★★
John L - June 5, 2018
Verified Purchase
Great service and parts
Part was exactly what I needed. Fixed my dishwasher for under $30!!!!
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★★★★★
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