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February 15, 2018
The screw bolt for the washer plate loosened and caused the plate to come off. I found a flat head washer, is that a part of the screw bolt or did i just have a random washer in the base of tub?
For model number LG WT 5001CW
Hello Dawn, thank you for your question. There is a washer that goes under the washplate and the washer nut. That part number is FAF30369201. This part is a metal washer that is not completely round, but is slightly squared on the edges. If this is the washer that was found, it should be placed under the wash plate, between the plate and the nut. I hope this helps!
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November 9, 2022
The bottom round plate inside the washer has come un attached, we took center cap off & reattach the screw, it was not stripped, nothing appears to be broken, put small round cap back on, seemed fixed, did a load & it came off again. What part do you think I need to fix this ??
For model number 79629478000
Hello Kaye, thank you for contacting us. According to our research, we would recommend checking the following parts to fix your issue: Pulsator Cap, part number PS3525704, Screw, part number PS3534421, Washer, part number PS3534424, and Nut, part number PS3522816. Please reach out to customer service if you need help placing an order. Glad to be of help!
The screw bolt for the washer plate loosened and caused the plate to come off. Same as customers Kaye and Dawn. I took center cap off & reattach the screw, it was not stripped but it came loose again on next load. I do not see why replacing the screw will help unless the blue part shown on the photo of a brand new screw is a kind of threadlocker adhesive. Is that the case? Thanks for your help.
For model number WT1101CW
Hello Real, thank you for contacting us. The blue part is the customized rough part which adds to the friction and tightness. For a good repair, we would recommend replacing the washer, part number PS3534424, and the nut, part number PS3522816 along with the screw, part number PS3534421. Customer service is available 7 days a week if you need help placing an order. Glad to be of assistance!