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★★★★★
★★★★★
Thomas C - June 23, 2021
Verified Purchase
Worked as expected
Fast delivery and worked as expected.
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Customer Repair Stories
Average Repair Rating: 3.0 / 5.0, 2 reviews.
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The hinge spring and/or connector assembly were not functioning, so the dishwasher door was extremely heavy.
Replacing the spring and connector assembly (the cord had frayed and broken) was easy and took only a matter of minutes to do. Wrestling the dishwasher in and out of its space under the counter was very difficult. Because my kitchen is compact, I had to move the refrigerator first, then disconnect the Romex cable and water lines from th
... Read moree dishwasher before I could pull it fully from under the counter. The side panels have screws in the front and the back, so the appliance had to be moved out until its back was exposed. But I got the job done and the door works just like a new one now!
Dishwasher door became heavy and would fall to the floor if you didn't hold it up.
Removed mounting screws from sides of disher. Removed broken piece of connector assy still attached to hinge. Attached new connector assy to hinge then looped it around pulley with spring attached to opposite end. Need both hands to pull spring up to side of tub and connect it. I would suggest replacing both connector assemblies while yo
... Read moreu have the dishwasher pulled out. Push dishwasher back in and mount with screws.
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2 questions answered by our experts.
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Bindu
April 24, 2019
Something snapped in the door and the door fell. Now when I open the door, I have to hold it and lower it to the floor slowly. What part(s) do I need to fix this?
For model number LDS4821ST
Hello Bindu, Thank you for the question. This sounds like the Connector Assembly broke, PartSelect Number PS3524406. This dishwasher door hinge cable assembly connects the door to the spring. The door hinge cable and the door spring apply tension to the door to prevent it from dropping open too quickly. This part contains two plastic pieces which are approximately 2 inches in length by 3/4-inch in width, as well as a rope portion that measures approximately 8 inches in length. This part is sold individually and we recommend replacing both sides. Hope this helps!
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Stephanie
July 4, 2019
The spring on my dishwasher door also broke and the door falls. Does the suggested replacement spring part number F013 come with instructions?
For model number LDS4821WW
Hi Stephanie,
Thank you for your question. Here is some information that a customer posted on our website that may help you with your repair, "Removed mounting screws from sides of disher. Removed broken piece of connector assy still attached to hinge. Attached new connector assy to hinge then looped it around pulley with spring attached to opposite end. Need both hands to pull spring up to side of tub and connect it. I would suggest replacing both connector assemblies while you have the dishwasher pulled out. Push dishwasher back in and mount with screws." I hope this helps. Thank you and have a great day!
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