This dishwasher door hinge cable assembly connects the door to the spring. The door hinge cable and the door spring apply tension to the door to prevent it from dropping open too quickly. This part contains two plastic pieces which are approximately 2 inches in length by 3/4-inch in width, as well as a rope portion that measures approximately 8 inches in length. When beginning this repair, be sure to use caution when replacing the door hinge cable. The spring to which the door hinge cable attaches is under tension and could snap. This part is sold individually.
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Troubleshooting
This part fixes the following symptoms:
Door latch failure | Door won’t close
This part works with the following products:
Dishwasher.
This part works with the following products:
LG.
Part# 4933DD3001B replaces these:
AP4511304, 4933DD3001A, 4933DD3001B
Questions and Answers
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Robert
February 11, 2018
What do I have to take off to replace this part?
For model number LDF9932ST
Hello Robert,
Thanks for your question. Pull the unit out to gain access to the sides of the appliance. Then you will be able to access the cables and they connect to the door hinges and springs. From there, push the spring up and remove it from the hinge's bracket. The tub is sharp so wear work gloves.
I hope this helps.
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Gregory
April 4, 2019
Our door slams down when we open it. The door spring assembly went once before and it was a simple fix. The mechanic just attached what looked like a cord to the door spring. Do you still have this cord, and, if so what is the part number
For model number LDF8812ST
Hello Gregory, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is Part #: PS3524406. Thank you for your inquiry, good luck with this repair!
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Joel Jacobson
July 16, 2019
Good morning i have a washer and i know the door spring cable is broke. Would this cause the washer not to work at all it starts up then puts an error code ie which looks like its water inlet issue. Is their some sort of switch hooked up the door cable issue>
For model number LDS5811st
Hello Joel, thank you for writing. The door spring cable will have nothing to do with the code. The code is indicating a water inlet failure. You will want to consider replacing either the Inlet Valve Assembly part PS9495756 or the Circulation Pump Motor part PS3523285 for your model. We hope this helps!
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Saeid
February 14, 2020
Hi, could you please tell me how many of this part do i need to repair the door.I have ordered on of each of this parts; lg4933dd300b (connector assembly) and lg490ed4004g (spring hinge).
thanks
Hi Saeid,
Thank you for your question. You will need 2 of each part. We hope this helps. Thank you and have a great day.
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Dave
November 7, 2018
Dishwasher won’t power up, no lights etc. Have checked electric source and all is fine. Any advice
For model number Ldf7551st
Hello Dave, Thank you for the question. The most common issue with this symptom would be a defective Control Board, PartSelect Number PS11710961. Thank you for your inquiry, good luck with this repair!
Door is heavy and falls to the ground rapidly. I assume, after reading, that i should change the 2 springs and 1 connector assembly (or are they 2) ...i also have a leak where the latch is, not major but troublesome. i assume it is a gasket that needs replacement. are the part nos as follows: spring 4970ed4004g, connector 4933dd3001b, and gasket 3920dd3005a???
For model number LG Model LDS5811ST
Hello and thank you for writing.
Spring PS3524563
Connector Assembly PS3524406
The door gasket is NLA. We hope this helps. Please contact us anytime if you require further assistance.
My dishwasher will let you go through the process of selecting the desired wash. Nothing happens and it will eventually shut off. There is water in the bottom of the dishwasher for some reason.
For model number LDF7774ST
Hi Carol,
Thank you for your question. If your dishwasher will fill with water, but will not start afterwards, the issue is the wash motor and it will need to be replaced. The part number listed under your model number for the motor is PS11705971. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.
Washer starts, then shuts off within 1-2 minutes. Same on Rinse Only, Normal, Quick, Pot Scrubber
For model number LDS4821ST
Hi Keith,
Thank you for your question. If your washer is not working correctly, there are some parts that you will need to check to see which one is causing the issue. You will need to check the door lock assembly, the noise filter assembly and the circulation pump and motor. You will find the information on how to test these parts under Free Repair Help and Instant Repairman on our website. We hope this helps! Good luck with the repair!
For model number https://www.fix.com/parts/dishwasher/lg/fix3524406/connector-assembly-4933dd3001b/
Hello Van, Thank you for contacting us. Very sorry, we do not ship outside the US, however if know someone in the US that we can ship the part to, you may arrange with them to forward the part to you. We hope this helps!
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Customer Repair Stories
Average Repair Rating: 3.8 / 5.0, 14 reviews.
What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Dishwasher door became heavy and would fall to the floor if you didn't hold it up.
Removed mounting screws from sides of disher. Removed broken piece of connector assy still attached to hinge. Attached new connector assy to hinge then looped it around pulley with spring attached to opposite end. Need both hands to pull spring up to side of tub and connect it. I would suggest replacing both connector assemblies while you have the dishwasher pulled out. Push dishwasher back in and mount with screws.
The hinge spring and/or connector assembly were not functioning, so the dishwasher door was extremely heavy.
Replacing the spring and connector assembly (the cord had frayed and broken) was easy and took only a matter of minutes to do. Wrestling the dishwasher in and out of its space under the counter was very difficult. Because my kitchen is compact, I had to move the refrigerator first, then disconnect the Romex cable and water lines from the dishwasher before I could pull it fully from under the counter. The side panels have screws in the front and the back, so the appliance had to be moved out until its back was exposed. But I got the job done and the door works just like a new one now!
Pull the dishwasher out from underneath the countertop took 2 minutes unscrewed the panel on the side one minute put the connector on one minute screwed the panel back on 1 minute put the dishwasher back underneath the counter two minutes very easy job
Thomas from Palm coast, FL
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
4 of 5 peoplefound this instruction helpful.
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Our dishwasher door would drop open and land on our feet.
My husband was able to slide the dishwasher out, and quickly replace the old connector assembly for the new ones. The old connector assembly had broken at the “rope”. Now the door opens slowly and is as good as new.
Amy from San Marcos, CA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
2 of 2 peoplefound this instruction helpful.
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DW door would fall when not latched
pulled dishwasher out of cabinet, removed side panel held by screws front and back, removed broken tension rope installed new rope, replaced side panel pushed dishwasher back into cabinet and fastened to countertop, door works like new now, (the chief cook is happy as she can be)
Robert from DALTON, OH
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
2 of 2 peoplefound this instruction helpful.
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Door was very heavy due to spring problem
Turn off the power at breaker box. Disconnect the power at dishwasher since I needed to pull the unit all the way out of the cabinet to get to screws on the back side for this model. Find and remove the screws to the cover. Remove cover. In my case, the rope on the connector assembly had snapped. I replaced spring and connector identically to functioning side. Did need a pair of pliers to provide enough tension on spring to install. Reconnected cover and power and moved back into the cabinet. Easy repair and my wife wondered why I hadn't done it sooner.
The repair took right at one hour. Repair length of time will depend on what all you have to disconnect to get your dish washer out so you can remove both side panels where you will be able to access the door springs, etc. There is a door spring on each side and I recommend replacing both connectors cords while you have the dishwasher out. Mine were both broken. One thing I noticed when doing my repair was that the bracket that is on the bottom of the door was not aligned properly to the small pulley that the connector cords travels under. If yours is out of alignment you will be able to tell once you get the connector cord installed. I used heavy pliers to bend the bracket slightly inward so the connector cords rides in the center of the pulley and not off to the outside as before. This may be why mine broke in the first place. After part replacement, reinstall the door panels and put the washer back in service. There are also YouTube's of this repair so you can see what you are getting into. Basic repair.
Ed from COHUTTA, GA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
2 of 2 peoplefound this instruction helpful.
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Supply line leaked afterwards. Had to replace it. Installers(Home Depot) had it rigged and now it is loose. Going to have to rig it somehow.
Loosened 3 screws and unhooked supply line and electric box and pulled it out.
door to dishwasher would not open slowly. would slam open
connector was broken. just attached new connector to spring on each side of door. easy fix.
Carol from Canterbury, CT
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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Door would fall to floor
Very easy just took out two screws that held the dishwasher to counter top.Then pulled dishwasher out just far enough that both door cables are exposed.The hardest part for me was getting the spring stretched enough to clip on.This was a easy installation for most people.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Kevin B - March 23, 2022
Verified Purchase
LG Dishwasher door
Received part quickly and the part was easy to install
★★★★★
★★★★★
Norman B - February 16, 2022
Verified Purchase
Fit perfectly
The parts replaced the original with no problem.
★★★★★
★★★★★
Jerry H - July 14, 2021
Verified Purchase
Connector Assy
The door on my LG dishwasher slammed open. The problem was the original connectors that held the spring to the door had broken. This part was perfect in form, fit and function. Thanks for the help.
★★★★★
★★★★★
David R - April 16, 2020
Verified Purchase
Perfect, worked perfectly, easy repair.
Exactly what I needed
★★★★★
★★★★★
Martha G - September 11, 2019
Verified Purchase
Easy Repair
Perfect fit. Arrived in a timely fashion and was easy to put on after watching utube video
★★★★★
★★★★★
James H - July 14, 2019
Verified Purchase
easy repair
The connector worked well, tried to jury rig the connector before getting the part and it did not work, the part was very simple to install, one item to note when installing it is easier if the dishwasher door is almost closed
★★★★★
★★★★★
Thomas H - May 28, 2019
Verified Purchase
This is one of the easiest repairs ever.
First let me say the engineer that designed this part and assembly was genius.PartSelect is right on the money stocking, delivering this part and providing easy access to the repair instructions.
★★★★★
★★★★★
Donald D - January 24, 2019
Verified Purchase
Easy repair, great part
parts delivered in 10 days and worked perfectly.
★★★★★
★★★★★
Donald M - January 20, 2019
Verified Purchase
Door slams open
Part installs easily. Hard part is removing and reinstalling the dishwasher
★★★★★
★★★★★
Gregory S - November 28, 2018
Verified Purchase
Fit like a glove
Old part broke on one side and was severely frayed on the other. Only needed to pull machine out about 12 inches to access. Easy quick fix.
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