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October 7, 2017
The drain hose is cracked and water is running out. How do you take off the back panel of the washer to remove the drain hose.
For model number WM2050CW
Thank you for your inquiry. There is a rear panel in the center on the back of the washing machine that you should be able to unscrew to gain access to the hose. For more information please refer to your owner's manual. I hope this helps. Thank you and have a great day!
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January 17, 2018
We have suds coming out of the back of the washer machine. What is the case?
Hi Tuynua, Thank you for the questions. Suds normally comes up when the incorrect type of soap is used or to much soap is used and causes suds to build up in the drain pump. You can try to run a load of water with a cup of vinegar to clear the sump and pump assembly. You may need remove the pump and clean it out as well. Hope this helps!