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Lorraine
October 7, 2017
The drain hose is cracked and water is running out. How do you take off the back panel of the washer to remove the drain hose.
For model number WM2050CW
Hi Lorraine,
Thank you for your inquiry. There is a rear panel in the center on the back of the washing machine that you should be able to unscrew to gain access to the hose. For more information please refer to your owner's manual. I hope this helps. Thank you and have a great day!
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Tuynua
January 17, 2018
We have suds coming out of the back of the washer machine. What is the case?
Hi Tuynua, Thank you for the questions. Suds normally comes up when the incorrect type of soap is used or to much soap is used and causes suds to build up in the drain pump. You can try to run a load of water with a cup of vinegar to clear the sump and pump assembly. You may need remove the pump and clean it out as well. Hope this helps!
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Victoria
February 21, 2022
I need to buy longer hoses. Where can I buy a 6FT for my LG Front Loading Combo?
For model number wm3987h
Hello Victoria, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS3527285. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
The elbow that joins the drain pump from the hose broke. Thought the drain pump went out but when taking apart it doesn’t seem to be drain pump but the elbow piece that attaches to pump that is part of drain hose broke in two when i tried to remove from pump and hardly any torque or twisting. So wondering if that was source of flooding
For model number Wm3575cw
Hello Randy, thank you for your question. We have researched your model and found that the issue is probably with the Tub to Pump Drain Hose, part number FIX3523345. If you require assistance to place an order, please contact customer service. We hope that helps!
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