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★★★★★
★★★★★
Henry B - November 6, 2022
Verified Purchase
i hate lg washers
my original sock was a little bit larger but this one was the replacement. .still jumps around my wife try's running it on a different cycle . but part was fine shipping was good
★★★★★
★★★★★
Doug A - April 16, 2019
Verified Purchase
Good experience all around
The three shocks I ordered arrived within a few days. They arrived in good condition in an undamaged box. After following model specific directions to disassemble my washer I removed the old shocks and installed the new ones. Simple to do as you just drift out the top and bottom pins, remove the old shock, install the new shock by drifting in the new pins and you are done. Easy.
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Customer Repair Stories
Average Repair Rating: 2.5 / 5.0, 5 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Could not remove one of the pins
Removed the front and rear covers ,the control panel , removed the shock absorber pins and shocks installed new shocks and reassembled
Leslie from ORLAND HILLS, IL
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers
1 personfound this instruction helpful.
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Loud noise on spin cycle, berrings went bad
Methodically, no hurry and it went smooth. Most difficult was removing old bearings and installing the new. Glad I had experience doing this. Would not recommend this as a first time experience replacing bearings. Replaced shocks in the process, glad we did, made a huge difference.
Just like it shows on You tube but one of the shocks did not come with the plastic pegs so i used the old one. I need to order the springs now and replace them.
Jennifer from MARYVILLE, TN
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
1 personfound this instruction helpful.
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Washer shook in spin cycle
Took front of machine off to access 2 shocks, put back together then removed panel in back to access third shock, watched YouTube video first so things went smooth
Kenneth from CONESUS, NY
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
4 of 4 peoplefound this instruction helpful.
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Excessive vibration
I followed the video -- to take apart and reversed the steps to re-install. It was fairly straight forward and corrected the issue.
Terry G from FORT WORTH, TX
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
7 of 11 peoplefound this instruction helpful.
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Questions and Answers
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14 questions answered by our experts.
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Marcaisse
November 15, 2017
When it spinning it shakes a lot
For model number WM2688HNM
Hi Marcaisse,
Thank you for your question. I would suggest you check your shock absorbers to see if they need replacing. You can tell if your shocks need replacing if you can very easily slip the metal tube out of the casing. I hope that helps. Good luck with your repair.
8 people found this helpful.
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Mike
January 11, 2020
How do I tell if my shocks are bad? My machine shakes and walks very badly in spin cycle. I pulled apart to check to see if spider was broken but it's not. Bearings feel fine.Shocks have some resistance but not sure what normal is.
For model number WM2487HWM
Hi Mike. They should have a lot of resistance. If they are easy to pull out of the casing or almost fall out they are bad. Thank you for your question and good luck with your repair!
7 people found this helpful.
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Richard
March 13, 2019
How many shock absorber do i need
For model number Wm2487hwm
Hi Richard,
Thank you for your question. There are 3 required for this model. I hope this helps. Thank you and have a great day!
4 people found this helpful.
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Michael
January 4, 2018
How many shock absorbers does LG model number wm2455hw require?
For model number WM2455HW
Hi Michael, Thank you for the question. The model number provided requires 3 Shock Absorbers. Good luck with the repair!
3 people found this helpful.
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Jared
January 20, 2018
I am interested in ordering part number ps3522313; however, before I do so, I was hoping to watch the instructional video for installation. I cannot seem to find the video anywhere. Can someone point me to it or send me a link?
For model number WM2233HW
Hello Jared,
Thanks for your question. We do not have a video on our website for installing this part number. For written instructions: Unplug the appliance. Remove the top panel by unscrewing it. Pull out the detergent drawer, then remove the screws from the detergent drawer opening. Remove the control panel. Place it on top of the washer and disconnect the wires. Open the pump filter cover and unclip the drain hose, then remove the screw over the housing. Remove the filter housing, remove the screw at the bottom of the panel. Open the front door and pry off the outer clamp. Remove the boot seal. Reach inside and disconnect the door lock. Close the door and remove the screws at the front top panel. Remove the front panel. Press down on the tab for the locking mechanisms for the shock absorbers and remove the absorbers. Align the new shock absorbers in the holes. Use some liquid soap to help slide the locking pin back in. To replace the rear ones, remove the rear access panel. Use a wrench and pliers to remove the locking pins and shock absorbers.
I hope this helps.
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Rob
November 28, 2017
How many shock absorbers does the machine have?
For model number WM2487HRMA
Hi Rob,
Thank you for your inquiry. Your washing machine needs 3 shock absorbers. I hope this helps. Thank you and have a great day!
1 person found this helpful.
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Tom
November 4, 2019
How many shock absorbers are used?
For model number WM2688HWM
Hi Tom,
Thank you for your question. Your washer will need 3 shock absorber kits. I hope this helps. Thank you and have a great day!
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Shaul
January 29, 2018
That means that I need 3 of these to stop my washer from moving?
Hi Shaul, Thank you for the question. This kit includes 1 shock absorber and 2 pins. If the appliance has 3 shock absorbers then 3 kits will need to be ordered. Good luck with the repair!
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Phil
March 3, 2018
How many shock absorbers do i need and are they the same shocks or different (as in front and back) i have excessive vibration during spin cycle..
For model number WM2496HWM
Hello Phil, Thank you for your inquiry. There are 3 required for this model and they are all the same. Hope this helps!
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Christina
August 13, 2021
Washer has been getting louder and louder during spin cycle. Drum seems loose
For model number WM2487HRM
Hello Christina, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: shock absorber kit, ball bearing, the spider, and the tub gasket. Good luck with your repair.
