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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
This shock absorber kit is an authentic OEM part that is sourced directly from the manufacturer. The kit includes two dual-stage shock absorbers, one spare shock mounting pin, and four locking nuts. These shock absorbers keep your front-load washer from shaking vigorously by absorbing and reducing vibrations from the wash and spin cycles of your appliance. This kit comes with two shock absorbers because it is recommended to replace both at the same time, as they wear at the same rate. To access your washer shock absorbers, simply remove the lower access panel after disconnecting the power to the appliance.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Terrel B - June 4, 2019
Verified Purchase
Shock Absorber Replacement
The parts received were to specification and fit perfectly in place of the original equipment parts. Instructions provided offered guidance in the job. I can't think of anything the kit could have contained, either in hardware or instructions, that would have made the job go easier.
★★★★★
★★★★★
Pam N - February 26, 2020
Verified Purchase
Washing machine repair
My husband installed the parts but there was another problem with the washer after this issue was fixed so we needed a new machine after all
★★★★★
★★★★★
Joe W - June 20, 2018
Verified Purchase
Exactly as presented - Great Experience!
The part kit had exactly what I needed, the video showed me what to do, and everything worked out exactly as presented. It took me a little longer than the video said, but hey - I'm not an appliance technician!
★★★★★
★★★★★
Mary Ann Z - June 25, 2018
Verified Purchase
Try it, you'll like it!
This was a comparatively easy fix for this somewhat "mechanically challenged" fellow. My wife now thinks that I am a genius. The YouTube video was especially easy to follow as well and it gave me the incentive to move ahead with this fix.
★★★★★
★★★★★
Robert A - July 22, 2020
Verified Purchase
total success
20 year old washer. I should have done this ten years ago.
★★★★★
★★★★★
Don B - November 12, 2024
Verified Purchase
Shocks for washer
Part came as ordered and delivery date. After several hours of old part removal and replacing with new shocks washer worked correctly again. Part appears to hold correctly.
★★★★★
★★★★★
Anthony A - May 3, 2018
Verified Purchase
Simple easy repair
Ordering was easy and straight forward. Immediately found the right part and my washing machine is back in operation.
★★★★★
★★★★★
W Patrick B - April 18, 2018
Verified Purchase
Straight forward repair.
Works well - stopped the washer from banging around.
★★★★★
★★★★★
Ellen L - January 24, 2018
Verified Purchase
Easy and quick repair
The parts were well made and simple to install.
★★★★★
★★★★★
Orlando C - September 12, 2024
Verified Purchase
Perfect fit
Wasn’t to hard to install. Stopped all the vibrations and shack around
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Customer Repair Stories
Average Repair Rating: 2.9 / 5.0, 68 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Noisy shaky operation; Inspection revealed broken shock absorber; Drive belt was intact but replaced anyway due to age
The hardest part was moving the stacked washer/dryer from the alcove. I found the instruction videos from this site accurate and helpful.
After disconnecting the water/gas/electrical connections: Shock Absorbers: -Remove front service panel -Squeeze lock tab on shock absorber pins and gently tap out of sockets
... Read more /> (inserting a small screw driver kept tab depressed when starting) (lower left is pretty easy due to clear access) (right side is more difficult) -Optional: remove drain boot on lower right to improve access (squeeze spring clamp and wiggle off of connection then work boot off of nipple) (I did this step but in the end discovered it was not necessary, as I ended up taking the back panel off of the washer to replace the belt) -Position new shock absorber in mounting brackets -Manually extend shock absorbers to line up with pin holes -Tap pins into place (For lower right, the pin was captured by the circuit board enclosure. I was able to remove it but ended up removing the two mounting screws for the enclosure to reinstall the lower shock absorber pin) -Reinstall drain boot & spring clamp -Replace front service panel
Drive belt: -Remove back panel of washer (multiple phillips head screws around perimeter) -Remove old belt by pulling toward you and rotating drum -Position new belt on motor pulley -Position new belt on drum pulley -Zip tie new belt to drum pulley to keep it engaged as you rotate the drum (new belt will likely be much tighter than old belt) -With belt installed on both pulleys, clip zip tie -Rotate drum multiple times to ensure belt is centered and tracking properly (if needed, the belt can be manipulated in/out while rotating drum to ensure engagement on drive (motor) pulley) -Replace back panel -Put unit back in service
Spring broke and front loading washer made loud noise when it went into spin cycle.
Removed the back and lower panel in the front of machine. Turned it on its side to replace spring, not tools required. Then stood it up and replaced both shocks by removing plastic pins that hold them in place, no tools required. The only time you need tools is to remove the metal panels to get to the parts. Now it makes no noise and runs
... Read more like a new washer. Paid $140 for the parts, a new machine would have cost over a thousand and would be one of those digital nightmares that don't last as long. This machine is 18 years old.
The video was most helpful, and the left shock replacement went as shown. The sucker punch was getting to the right shock - much harder. First notice video has washer on a stand. How nice to have had it up on a table. LOL As it was I tilted the machine back with a 6 inch block under the front. Still a bear to get to the shock, bu
... Read moret w/ patience, doable even though you are flat out on the floor. The old shocks were so bad that the pistons fell out once it was removed. It takes some strength to get the pins through the new shocks, and as I have a weak left hand I had to resort to using a C-clamp to help. If I could have gotten my right hand in there I may not have needed it. Right hand did have to hold the clamp as it had to just catch the side of the pin hole since the pin is pointed and sticks out past the mounting bracket when seated. I also ordered a spring but they both were still good.
Read less
Richard from LEEDS, ME
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers, Socket set
1 personfound this instruction helpful.
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Broken shock
Watched the video on website and followed what they said. Worked great.
Blake from WINTER HAVEN, FL
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers
2 of 2 peoplefound this instruction helpful.
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bad shocks
The instructions that come with parts say to pull pins out with pliers. not much room to do that. I used hammers and punches where I had access and prybars nail puller an hammer to offset where the water outlet was in the way. I used a short handle hammer to install three of the pins. The third I used a prybar and spacer blocks.
Donald from NEWARK, OH
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
1 personfound this instruction helpful.
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Drum shock absorbers were broken
Pulled the locking pins out, replaced the shock absorbers and re-installed the locking pins. I used Channel Lock pliers to remove and replace the locking pins. i used a deep socket to hold down the tab on the locking pins so they could be pushed out. The new shock absorbers came with installation instructions.
Dale from COLUMBUS, IN
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Socket set
1 personfound this instruction helpful.
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The only problem was that the drive belt was so tight that it was two inches short from the drive shaft making it very difficult to put on by hand.
I did my best to stretch the belt out and as I wrapped it around the pulley one hand was preventing the belt from slipping off and the other hand had the screwdriver to use as Leverage to stretch and slip the belt on the other side of the pulley. One thing that I saw but didn't try was to use zip ties to temporarily hold the belt in place
... Read more so it didn't slip off that may have helped.
Remove front panel to expose shocks. It took some time to remove the old shocks, both were broken. The pins were somewhat difficult to reach and remove, especially the one on right for it was shoved up against the electric wiring box. We ended up putting that pin in backwards for the new shock because it was impossible to reach from rea
... Read morer. Putting the new shocks was easy it was removing the old ones that took most of the time. The washing machine is working perfectly now.
the work is simple, its getting it done. The pins that hold the shocks in are very hard to get to and no room to swing a hammer. I had to use a C- clamp on the left upper in and it was no picnic. The washer in the video was a little different than mine.
theresa from W SACRAMENTO, CA
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
2 of 2 peoplefound this instruction helpful.
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Tub was rocking a lot on spin
The replacement of the Shock Absorber Kit was hampered on the right side by a metal box that was mounted just a little shorter than the bottom plastic pin. the deadblow hammer with the dowel worked with all the pins including the impeded pin and the top right pin which had to be removed at an angle. The replacement did not repair the wash
... Read moreer - it is the tub bearing which went in a previous washer of a similar model about 4 years ago.
Read less
Michael from Viola, DE
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Socket set, Wrench (Adjustable)
2 of 2 peoplefound this instruction helpful.
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Questions and Answers
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22 questions answered by our experts.
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Your search term must have 3 or more characters.
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Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Gary
August 24, 2017
When my washer is in the spin cycle, it makes noise, real hard knocking noise, very loud.
For model number FTF530ES0
Hello Gary, thank you for contacting us. Yes, if you are hearing loud banging noises during spin that could be the shock absorbers. The kit includes two dual-stage shock absorbers, one spare shock mounting pin, and four locking nuts. These shock absorbers keep your washer from shaking vigorously by absorbing and reducing vibrations from the wash and spin cycles of your appliance. Hope this helps!
38 people found this helpful.
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Frank
March 5, 2018
Very,very noisy on the spin cycle. Would changing the shocks work or is it something else like bearing
For model number fafw3511kw
Hello Frank, thank you for your question. If the noise is only on the spin cycle and sounds like an airplane taking off the issue is probably the tub bearing. If the shock absorbers were bad, it would be a sound more like a banging, or knocking and the tub would be unbalanced and the unit would shake quite a bit. Unfortunately, the bearing is only available with the outer tub assembly, and the manufacturer has discontinued that part. It is no longer available. I hope this information helps!
11 people found this helpful.
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Wayne
March 27, 2018
Washer shakes a lot but it does it mostly in the rinse cycle not that bad in the spin cycle would new shock absorbers fix problem
For model number LTF2940ES0
Hello Wayne, thank you for your question. Yes, the Shock Absorber Kit Part Number: 5304485917 should be replaced to fix this issue. It may be a good idea to check the Suspension Spring
Part Number: 134362800 on the unit to see if they are worn as well. I hope this helps!
5 people found this helpful.
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DAN
January 18, 2019
My washer made a big bang...and now the washer vibrates during the spin cycle...i took the pins out to check the shocks and the pins have a crack the length of the pin... is this normal...also how do i know the shock are bad they have a little resistance...or is something else
For model number FWT645RHS0
Hi Dan,
Thank you for your question. If the washer is making a loud noise in the spin cycle, the clutch assembly might be worn out. The clutch assembly makes the connection between the transmission and the inner tub. It is designed to allow the tub to get up to the proper spin speed gradually. Also, it sounds like you will need to replace the shocks and the pins as well. I hope this helps. Thank you and have a great day!
3 people found this helpful.
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Gregory
September 11, 2017
Goes through wash cycle then stops and shuts off.
For model number FTF530FS3
Hi Gregory,
Thank you for the question. This issue can be caused by the Timer not going through to the next cycle, or the Door Lock and Switch Assembly. There is a spin enable switch that has to be activated in the lock assembly and if this fails it will require the lock assembly to be replaced.
Hope this helps!
Installation video for the shock absorbers says to have metal end on top and the shoulder side of bushing in back. I guess, then, that there is a left and a right shock absorber?
For model number FWT445GES2
Hi Dave,
Thank you for your question. The kit includes two dual-stage shock absorbers, one spare shock mounting pin, and four locking nuts. These shock absorbers keep your front-load washer from shaking vigorously by absorbing and reducing vibrations from the wash and spin cycles of your appliance. This kit comes with two shock absorbers because it is recommended to replace both at the same time, as they wear at the same rate. I hope this helps. Thank you and have a great day!
2 people found this helpful.
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Sherrie
September 4, 2019
On the wash cycle it makes a noise like bolts in a grinder sound
For model number GLTF2940EE0
Hello Sherrie, Thank you for the question. The most common issue with this type of noise is the Drain Pump, PartSelect Number PS7783938. I suggest removing the pump and checking it for damage. Hope this helps!
Hello, will part #3508101 fit my fridgidaire washer listed above? Thank you.
For model number FFFS5115PW0
Hi Eric, the correct kit for your model is part 5304491700 or 5304491701. Thank you for your question and good luck with your repair!
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Peter
May 16, 2019
My Kenmore front loader was new in 2005, has seen very little use, and was in storage for about seven years while I was stationed overseas. All five (two lower, three upper) drum supports were installed while it was in storage. The washer was just returned to service and seems to be working fine, except that it does not seem to be coming up to full speed during final spin. The bearing seems to be fine as it is not noisy and the drum rotates easily. Do the struts go bad with age? I am thinking I should replace them. What about the springs? How much vertical drum movement is normal for a final spin? I am seeing perhaps an inch of vertical movement at the base of the drum during final spin (front lower panel removed). Chassis is level and on a sturdy support. Any advice would be most appreciated. Thank you!
For model number 41744042400
Hello Peter, Thank you for the question. unless the springs and struts show visible wear they would be fine. This sounds more like an electrical issue with the motor, PartSelect Number PS1990829or an issue with the belt,PartSelect Number: PS419285. Hope this helps, good luck with this repair!
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Paul
August 28, 2019
I have a Frigidaire front load washer in which i found both shock absorbers were old and broken and i replaced with the part 5304485917, but that did not fix the problem. The original shock absorber's (131268200) were not dual stage, but this replacement part is? Do you carry non dual stage shock absorber's that would fit? Thanks.
For model number 131268200
Good Day Paul. Thank you for your question in regards to your unit. Could you provide us with your model number of your unit and we can research into this for you? Best Regards.
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS3508101
Manufacturer Part Number: 5304485917
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